EX-99.2 3 a05-13400_1ex99d2.htm EX-99.2

EXHIBIT 99.2

 

 

Consolidated Balance Sheets

Unaudited

Last updated July 25, 2005

Amounts in thousands

 

 

 

At December 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

Mar 31,

 

Jun 30,

 

 

 

2000

 

2001

 

2002

 

2002

 

2002

 

2002

 

2003

 

2003

 

2003

 

2003

 

2004

 

2004

 

2004

 

2004

 

2005

 

2005

 

Assets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

17,128

 

6,258

 

4,334

 

6,128

 

6,924

 

8,038

 

8,216

 

8,116

 

8,294

 

8,360

 

8,352

 

8,912

 

41,636

 

18,944

 

33,155

 

30,292

 

Short-term investments

 

 

 

 

 

 

 

 

 

 

 

 

 

6,113

 

31,188

 

19,698

 

24,181

 

Accounts receivable

 

5,649

 

3,711

 

3,996

 

4,745

 

6,102

 

6,637

 

7,084

 

7,652

 

6,342

 

10,415

 

12,003

 

14,034

 

17,968

 

16,939

 

13,552

 

15,799

 

Term receivables

 

2,839

 

3,600

 

3,000

 

3,033

 

2,784

 

3,085

 

4,498

 

5,881

 

6,521

 

4,926

 

5,080

 

5,849

 

8,232

 

10,090

 

13,275

 

14,733

 

Less allowance for doubtful accounts

 

(941

)

(728

)

(660

)

(641

)

(593

)

(519

)

(616

)

(521

)

(768

)

(902

)

(1,221

)

(1,274

)

(2,626

)

(1,581

)

(1,627

)

(1,608

)

Prepaid expenses

 

526

 

510

 

437

 

475

 

646

 

466

 

853

 

711

 

1,021

 

509

 

1,017

 

1,778

 

1,265

 

1,255

 

1,272

 

1,196

 

Total current assets

 

25,201

 

13,351

 

11,107

 

13,740

 

15,863

 

17,707

 

20,035

 

21,839

 

21,410

 

23,308

 

25,231

 

29,299

 

72,588

 

76,835

 

79,325

 

84,593

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Property and equipment, net

 

3,044

 

3,931

 

3,639

 

3,301

 

3,474

 

3,319

 

3,031

 

2,877

 

2,880

 

2,942

 

3,234

 

3,553

 

4,001

 

4,393

 

4,842

 

5,375

 

Term receivables, noncurrent

 

 

 

325

 

545

 

752

 

924

 

1,197

 

1,704

 

1,919

 

2,278

 

2,415

 

3,673

 

3,777

 

5,756

 

8,256

 

10,234

 

Intangible and other assets, net

 

496

 

1,343

 

1,361

 

1,264

 

1,157

 

1,152

 

990

 

911

 

938

 

858

 

1,145

 

1,068

 

1,157

 

1,325

 

1,232

 

2,028

 

Total assets

 

28,741

 

18,625

 

16,432

 

18,850

 

21,246

 

23,102

 

25,253

 

27,331

 

27,147

 

29,386

 

32,025

 

37,593

 

81,523

 

88,309

 

93,655

 

102,230

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities, Preferred Stock and Stockholders’ Equity (Deficit)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accounts payable and accrued liabilities

 

2,819

 

2,335

 

1,563

 

1,574

 

1,878

 

2,039

 

2,229

 

2,591

 

3,234

 

3,179

 

4,197

 

4,293

 

5,452

 

5,435

 

6,397

 

6,600

 

Commissions and bonuses payable

 

1,025

 

531

 

509

 

685

 

731

 

1,076

 

925

 

974

 

1,197

 

1,636

 

1,469

 

2,133

 

2,248

 

2,648

 

1,971

 

2,550

 

Current portion of long-term debt

 

7

 

2,042

 

1,860

 

2,935

 

3,189

 

3,282

 

3,374

 

3,078

 

1,488

 

1,390

 

1,324

 

1,349

 

15

 

 

 

31

 

Deferred revenue

 

12,317

 

14,843

 

14,396

 

15,485

 

17,115

 

17,392

 

19,428

 

21,510

 

23,349

 

26,127

 

25,368

 

30,780

 

32,796

 

36,020

 

37,899

 

40,669

 

Total current liabilities

 

16,168

 

19,751

 

18,328

 

20,679

 

22,913

 

23,789

 

25,956

 

28,153

 

29,268

 

32,332

 

32,358

 

38,555

 

40,511

 

44,103

 

46,267

 

49,850

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred revenue, noncurrent

 

4,843

 

4,031

 

3,975

 

4,515

 

4,855

 

7,291

 

8,375

 

9,061

 

8,811

 

9,426

 

11,361

 

9,997

 

11,695

 

13,105

 

14,911

 

16,699

 

Long-term debt

 

 

1,185

 

1,131

 

1,006

 

1,127

 

940

 

720

 

753

 

626

 

484

 

1,046

 

1,377

 

 

 

 

131

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preferred stock

 

31,075

 

32,340

 

32,340

 

32,340

 

32,340

 

32,373

 

32,388

 

32,391

 

32,394

 

32,398

 

32,442

 

32,446

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stockholders’ equity (deficit):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common stock and warrants

 

21

 

21

 

14

 

14

 

14

 

14

 

14

 

14

 

14

 

15

 

15

 

15

 

320

 

320

 

233

 

137

 

Additional paid-in capital

 

(1,109

)

(1,051

)

(1,042

)

(966

)

(958

)

(986

)

(984

)

(987

)

(922

)

(912

)

(807

)

(721

)

71,663

 

72,367

 

73,042

 

74,479

 

Other comprehensive income (loss)

 

(38

)

(91

)

(111

)

(49

)

(44

)

(9

)

(25

)

1

 

21

 

73

 

(40

)

(360

)

(390

)

(605

)

(618

)

(445

)

Accumulated deficit

 

(22,219

)

(37,561

)

(38,203

)

(38,689

)

(39,001

)

(40,310

)

(41,191

)

(42,055

)

(43,065

)

(44,430

)

(44,350

)

(43,716

)

(42,276

)

(40,981

)

(40,180

)

(38,621

)

Total stockholders’ equity (deficit)

 

(23,345

)

(38,682

)

(39,342

)

(39,690

)

(39,989

)

(41,291

)

(42,186

)

(43,027

)

(43,952

)

(45,254

)

(45,182

)

(44,782

)

29,317

 

31,101

 

32,477

 

35,550

 

Total liabilities, preferred stock and
stockholders’ equity (deficit)

 

28,741

 

18,625

 

16,432

 

18,850

 

21,246

 

23,102

 

25,253

 

27,331

 

27,147

 

29,386

 

32,025

 

37,593

 

81,523

 

88,309

 

93,655

 

102,230

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

 

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 



 

 

Consolidated Statements of Operations

 

Unaudited

 

Last updated July 25, 2005

Amounts in thousands, except per share data

 

 

 

Fiscal Year

 

2002

 

 

 

2000

 

2001

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

10,549

 

18,998

 

5,452

 

5,743

 

6,237

 

5,906

 

23,338

 

Professional services

 

758

 

2,009

 

615

 

712

 

901

 

1,375

 

3,603

 

Total revenue

 

11,307

 

21,007

 

6,067

 

6,455

 

7,138

 

7,281

 

26,941

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

3,306

 

4,636

 

990

 

1,039

 

1,090

 

1,160

 

4,279

 

Professional services

 

485

 

1,335

 

432

 

473

 

664

 

587

 

2,156

 

Total cost of revenue

 

3,791

 

5,971

 

1,422

 

1,512

 

1,754

 

1,747

 

6,435

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

7,516

 

15,036

 

4,645

 

4,943

 

5,384

 

5,534

 

20,506

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

20,756

 

22,050

 

3,497

 

3,758

 

3,900

 

4,784

 

15,939

 

Research and development

 

3,639

 

4,584

 

938

 

949

 

1,030

 

1,200

 

4,117

 

General and administrative

 

3,375

 

3,973

 

773

 

609

 

686

 

774

 

2,842

 

Total operating expenses

 

27,770

 

30,607

 

5,208

 

5,316

 

5,616

 

6,758

 

22,898

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

(20,254

)

(15,571

)

(563

)

(373

)

(232

)

(1,224

)

(2,392

)

Interest and other income (expense), net

 

607

 

229

 

(81

)

(112

)

(79

)

(85

)

(357

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before income taxes

 

(19,647

)

(15,342

)

(644

)

(485

)

(311

)

(1,309

)

(2,749

)

Provision for income taxes

 

 

 

 

 

 

 

 

Net income (loss)

 

(19,647

)

(15,342

)

(644

)

(485

)

(311

)

(1,309

)

(2,749

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$

(1.42

)

$

(1.10

)

$

(0.05

)

$

(0.03

)

$

(0.02

)

$

(0.09

)

$

(0.19

)

Diluted

 

$

(1.42

)

$

(1.10

)

$

(0.05

)

$

(0.03

)

$

(0.02

)

$

(0.09

)

$

(0.19

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shares used in the computation:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

13,810

 

14,006

 

14,047

 

14,155

 

14,367

 

14,370

 

14,284

 

Diluted

 

13,810

 

14,006

 

14,047

 

14,155

 

14,367

 

14,370

 

14,284

 

 

 

 

2003

 

2004

 

2005

 

 

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

YTD

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

6,276

 

6,940

 

7,457

 

8,627

 

29,300

 

10,720

 

11,709

 

12,976

 

14,359

 

49,764

 

13,874

 

16,864

 

30,738

 

Professional services

 

1,531

 

1,304

 

1,763

 

1,981

 

6,579

 

2,137

 

3,053

 

3,450

 

3,360

 

12,000

 

4,468

 

4,214

 

8,682

 

Total revenue

 

7,807

 

8,244

 

9,220

 

10,608

 

35,879

 

12,857

 

14,762

 

16,426

 

17,719

 

61,764

 

18,342

 

21,078

 

39,420

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

1,225

 

1,337

 

1,342

 

1,359

 

5,263

 

1,579

 

1,636

 

1,729

 

1,797

 

6,741

 

2,064

 

2,276

 

4,340

 

Professional services

 

736

 

765

 

967

 

1,272

 

3,740

 

1,310

 

1,573

 

1,979

 

2,344

 

7,206

 

2,696

 

2,879

 

5,575

 

Total cost of revenue

 

1,961

 

2,102

 

2,309

 

2,631

 

9,003

 

2,889

 

3,209

 

3,708

 

4,141

 

13,947

 

4,760

 

5,155

 

9,915

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

5,846

 

6,142

 

6,911

 

7,977

 

26,876

 

9,968

 

11,553

 

12,718

 

13,578

 

47,817

 

13,582

 

15,923

 

29,505

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

4,402

 

4,696

 

5,389

 

6,322

 

20,809

 

6,848

 

8,037

 

8,055

 

9,046

 

31,986

 

9,457

 

10,557

 

20,014

 

Research and development

 

1,439

 

1,480

 

1,489

 

1,507

 

5,915

 

1,805

 

1,807

 

2,028

 

2,167

 

7,807

 

2,161

 

2,426

 

4,587

 

General and administrative

 

766

 

795

 

978

 

979

 

3,518

 

1,153

 

1,016

 

1,164

 

1,288

 

4,621

 

1,410

 

1,586

 

2,996

 

Total operating expenses

 

6,607

 

6,971

 

7,856

 

8,808

 

30,242

 

9,806

 

10,860

 

11,247

 

12,501

 

44,414

 

13,028

 

14,569

 

27,597

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

(761

)

(829

)

(945

)

(831

)

(3,366

)

162

 

693

 

1,471

 

1,077

 

3,403

 

554

 

1,354

 

1,908

 

Interest and other income (expense), net

 

(117

)

(35

)

(65

)

2

 

(215

)

(64

)

(46

)

30

 

226

 

146

 

292

 

331

 

623

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before income taxes

 

(878

)

(864

)

(1,010

)

(829

)

(3,581

)

98

 

647

 

1,501

 

1,303

 

3,549

 

846

 

1,685

 

2,531

 

Provision for income taxes

 

(3

)

 

 

(536

)

(539

)

(18

)

(13

)

(61

)

(8

)

(100

)

(45

)

(126

)

(171

)

Net income (loss)

 

(881

)

(864

)

(1,010

)

(1,365

)

(4,120

)

80

 

634

 

1,440

 

1,295

 

3,449

 

801

 

1,559

 

2,360

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$

(0.06

)

$

(0.06

)

$

(0.07

)

$

(0.09

)

$

(0.28

)

$

0.01

 

$

0.04

 

$

0.06

 

$

0.04

 

$

0.17

 

$

0.03

 

$

0.05

 

$

0.08

 

Diluted

 

$

(0.06

)

$

(0.06

)

$

(0.07

)

$

(0.09

)

$

(0.28

)

$

0.00

 

$

0.02

 

$

0.05

 

$

0.04

 

$

0.12

 

$

0.02

 

$

0.05

 

$

0.07

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shares used in the computation:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

14,394

 

14,399

 

14,448

 

14,704

 

14,560

 

14,792

 

15,185

 

23,734

 

29,005

 

20,738

 

29,816

 

30,232

 

30,025

 

Diluted

 

14,394

 

14,399

 

14,448

 

14,704

 

14,560

 

25,143

 

26,187

 

30,671

 

33,665

 

29,177

 

33,559

 

33,367

 

33,477

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

 

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 



 

 

Supplemental Data Sheet

 

Unaudited

Last updated July 25, 2005

 

 

 

Fiscal Year

 

2002

 

 

 

2000

 

2001

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Revenue Mix (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Term

 

6,504

 

15,757

 

5,051

 

4,904

 

4,868

 

4,987

 

19,810

 

Perpetual

 

4,045

 

3,241

 

401

 

839

 

1,369

 

919

 

3,528

 

Professional services

 

758

 

2,009

 

615

 

712

 

901

 

1,375

 

3,603

 

Total

 

11,307

 

21,007

 

6,067

 

6,455

 

7,138

 

7,281

 

26,941

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue Mix (% of total)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Term

 

57

%

75

%

83

%

76

%

68

%

68

%

74

%

Perpetual

 

36

%

15

%

7

%

13

%

19

%

13

%

13

%

Professional services

 

7

%

10

%

10

%

11

%

13

%

19

%

13

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by Geography (in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas

 

11,026

 

16,522

 

4,916

 

5,486

 

6,213

 

5,355

 

21,970

 

Europe

 

281

 

2,311

 

1,031

 

775

 

785

 

1,456

 

4,047

 

Asia Pacific

 

 

2,174

 

120

 

194

 

140

 

470

 

924

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by Geography (% of total)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas

 

98

%

79

%

81

%

85

%

87

%

74

%

82

%

Europe

 

2

%

11

%

17

%

12

%

11

%

20

%

15

%

Asia Pacific

 

0

%

10

%

2

%

3

%

2

%

6

%

3

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred Revenue (in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current

 

12,317

 

14,843

 

14,396

 

15,485

 

17,115

 

17,392

 

 

 

Non-current

 

4,843

 

4,031

 

3,975

 

4,515

 

4,855

 

7,291

 

 

 

Total

 

17,160

 

18,874

 

18,371

 

20,000

 

21,970

 

24,683

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New

 

593

 

361

 

65

 

46

 

51

 

65

 

227

 

Total active (>)

 

1,000

 

1,100

 

1,000

 

1,000

 

1,000

 

900

 

 

 

Percent hosted

 

62

%

78

%

76

%

80

%

82

%

82

%

 

 

Interactions (in millions)

 

n/a

 

n/a

 

26

 

35

 

42

 

43

 

146

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employees

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Worldwide

 

346

 

222

 

214

 

208

 

219

 

234

 

 

 

 

 

 

2003

 

2004

 

2005

 

 

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

YTD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue Mix (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Term

 

5,336

 

5,730

 

6,192

 

6,730

 

23,988

 

8,491

 

8,384

 

9,553

 

9,793

 

36,221

 

10,624

 

10,791

 

21,415

 

Perpetual

 

940

 

1,210

 

1,265

 

1,897

 

5,312

 

2,229

 

3,325

 

3,423

 

4,566

 

13,543

 

3,250

 

6,073

 

9,323

 

Professional services

 

1,531

 

1,304

 

1,763

 

1,981

 

6,579

 

2,137

 

3,053

 

3,450

 

3,360

 

12,000

 

4,468

 

4,214

 

8,682

 

Total

 

7,807

 

8,244

 

9,220

 

10,608

 

35,879

 

12,857

 

14,762

 

16,426

 

17,719

 

61,764

 

18,342

 

21,078

 

39,420

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue Mix (% of total)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Term

 

68

%

69

%

67

%

63

%

67

%

66

%

56

%

58

%

55

%

59

%

58

%

51

%

54

%

Perpetual

 

12

%

15

%

14

%

18

%

15

%

17

%

23

%

21

%

26

%

22

%

18

%

29

%

24

%

Professional services

 

20

%

16

%

19

%

19

%

18

%

17

%

21

%

21

%

19

%

19

%

24

%

20

%

22

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by Geography (in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas

 

6,050

 

5,731

 

5,622

 

7,198

 

24,601

 

9,188

 

10,955

 

12,421

 

12,635

 

45,199

 

13,757

 

16,652

 

30,409

 

Europe

 

1,587

 

1,651

 

2,692

 

2,413

 

8,343

 

2,443

 

3,553

 

3,188

 

3,608

 

12,792

 

2,751

 

3,372

 

6,123

 

Asia Pacific

 

170

 

862

 

906

 

997

 

2,935

 

1,226

 

254

 

817

 

1,476

 

3,773

 

1,834

 

1,054

 

2,888

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by Geography (% of total)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas

 

78

%

70

%

61

%

68

%

69

%

71

%

74

%

76

%

72

%

73

%

75

%

79

%

77

%

Europe

 

20

%

20

%

29

%

23

%

23

%

19

%

24

%

19

%

20

%

21

%

15

%

16

%

16

%

Asia Pacific

 

2

%

10

%

10

%

9

%

8

%

10

%

2

%

5

%

8

%

6

%

10

%

5

%

7

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred Revenue (in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current

 

19,428

 

21,510

 

23,349

 

26,127

 

 

 

25,368

 

30,780

 

32,796

 

36,020

 

 

 

37,899

 

40,669

 

 

 

Non-current

 

8,375

 

9,061

 

8,811

 

9,426

 

 

 

11,361

 

9,997

 

11,695

 

13,105

 

 

 

14,911

 

16,699

 

 

 

Total

 

27,803

 

30,571

 

32,160

 

35,553

 

 

 

36,729

 

40,777

 

44,491

 

49,125

 

 

 

52,810

 

57,368

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New

 

38

 

56

 

57

 

60

 

211

 

69

 

74

 

88

 

80

 

311

 

60

 

80

 

140

 

Total active (>)

 

900

 

900

 

900

 

1,000

 

 

 

1,000

 

1,100

 

1,100

 

1,200

 

 

 

1,200

 

1,300

 

 

 

Percent hosted

 

83

%

83

%

85

%

85

%

 

 

85

%

85

%

86

%

87

%

 

 

86

%

86

%

 

 

Interactions (in millions)

 

53

 

56

 

63

 

77

 

249

 

102

 

110

 

140

 

150

 

502

 

166

 

176

 

342

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employees

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Worldwide

 

255

 

258

 

278

 

306

 

 

 

322

 

354

 

387

 

403

 

 

 

438

 

490

 

 

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

 

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 



EXHIBIT 99.2

 

 

 

 

 

Consolidated Statements of Cash Flow

 

 

Unaudited

 

Amounts in thousands

Last updated July 25, 2005

 

 

 

 

 

Fiscal Years

 

2002

 

2003

 

 

 

2000

 

2001

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

(19,647

)

(15,342

)

(644

)

(485

)

(311

)

(1,309

)

(2,749

)

(881

)

(864

)

(1,010

)

(1,365

)

(4,120

)

Noncash adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

532

 

1,486

 

482

 

486

 

507

 

576

 

2,051

 

619

 

626

 

631

 

598

 

2,474

 

Provision for losses on accounts receivable

 

1,715

 

2,032

 

100

 

158

 

 

1

 

259

 

178

 

153

 

180

 

(34

)

477

 

Changes in operating accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Receivables

 

(6,846

)

(1,295

)

(187

)

(1,117

)

(1,343

)

(989

)

(3,636

)

(2,216

)

(2,583

)

526

 

(2,405

)

(6,678

)

Prepaid expenses

 

(459

)

(338

)

 

(4

)

(187

)

96

 

(95

)

(244

)

169

 

(105

)

24

 

(156

)

Accounts payable and accrued liabilities

 

2,071

 

(435

)

(772

)

2

 

288

 

104

 

(378

)

192

 

333

 

629

 

(114

)

1,040

 

Commissions and bonusses payable

 

789

 

(510

)

(22

)

168

 

43

 

336

 

525

 

(152

)

34

 

224

 

414

 

520

 

Deferred revenue

 

12,991

 

2,367

 

(497

)

1,580

 

1,962

 

2,678

 

5,723

 

3,121

 

2,701

 

1,568

 

3,265

 

10,655

 

Other

 

114

 

(117

)

25

 

55

 

106

 

57

 

243

 

(39

)

(74

)

(205

)

425

 

107

 

Cash provided (used) by operating activities

 

(8,740

)

(12,152

)

(1,515

)

843

 

1,065

 

1,550

 

1,943

 

578

 

495

 

2,438

 

808

 

4,319

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Investing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Acquistion of property and equipment

 

(3,031

)

(2,265

)

(140

)

(85

)

(620

)

(339

)

(1,184

)

(277

)

(330

)

(486

)

(491

)

(1,584

)

Acquistion of intangilbe assets

 

(236

)

(739

)

 

 

 

 

 

 

 

(150

)

 

(150

)

Change in short-term investments, net

 

 

 

 

 

 

 

 

 

 

 

 

 

Other

 

 

 

 

2

 

 

 

2

 

16

 

 

2

 

 

18

 

Cash used for investing activities

 

(3,267

)

(3,004

)

(140

)

(83

)

(620

)

(339

)

(1,182

)

(261

)

(330

)

(634

)

(491

)

(1,716

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net proceeds from (payments on) long-term debt

 

(8

)

3,219

 

(270

)

930

 

353

 

(117

)

896

 

(150

)

(285

)

(1,739

)

(259

)

(2,433

)

Proceeds from issuance of stock:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preferred stock

 

14,955

 

1,026

 

 

 

 

 

 

 

 

 

 

 

Common stock issued under employee benefit plans

 

93

 

46

 

1

 

74

 

9

 

6

 

90

 

5

 

 

70

 

13

 

88

 

Initial public offering, net of offering costs

 

 

 

 

 

 

 

 

 

 

 

 

 

Other

 

(94

)

 

 

 

 

 

 

 

 

 

 

 

Cash provided (used) by financing activities

 

14,946

 

4,291

 

(269

)

1,004

 

362

 

(111

)

986

 

(145

)

(285

)

(1,669

)

(246

)

(2,345

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effect of foreign exchange rates

 

6

 

(5

)

 

30

 

(11

)

14

 

33

 

5

 

20

 

44

 

(5

)

64

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net change in cash and cash equivalents

 

2,945

 

(10,870

)

(1,924

)

1,794

 

796

 

1,114

 

1,780

 

177

 

(100

)

179

 

66

 

322

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents at beginning of period

 

14,183

 

17,128

 

6,258

 

4,334

 

6,128

 

6,924

 

6,258

 

8,038

 

8,215

 

8,115

 

8,294

 

8,038

 

Cash and cash equivalents at end of period

 

17,128

 

6,258

 

4,334

 

6,128

 

6,924

 

8,038

 

8,038

 

8,215

 

8,115

 

8,294

 

8,360

 

8,360

 

 

 

 

 

2004

 

2005

 

 

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

YTD

 

Operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

80

 

634

 

1,440

 

1,295

 

3,449

 

801

 

1,559

 

2,360

 

Noncash adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

624

 

711

 

746

 

709

 

2,790

 

742

 

828

 

1,570

 

Provision for losses on accounts receivable

 

85

 

117

 

349

 

(62

)

489

 

52

 

(8

)

44

 

Changes in operating accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Receivables

 

(1,550

)

(4,178

)

(5,366

)

(3,563

)

(14,657

)

(2,402

)

(5,866

)

(8,268

)

Prepaid expenses

 

(261

)

(536

)

(344

)

(23

)

(1,164

)

(44

)

67

 

23

 

Accounts payable and accrued liabilities

 

580

 

438

 

532

 

425

 

1,975

 

984

 

373

 

1,357

 

Commissions and bonusses payable

 

(175

)

671

 

102

 

390

 

988

 

(663

)

588

 

(75

)

Deferred revenue

 

1,117

 

4,406

 

3,694

 

4,103

 

13,320

 

3,819

 

4,941

 

8,760

 

Other

 

(167

)

(241

)

(90

)

46

 

(452

)

(50

)

82

 

32

 

Cash provided (used) by operating activities

 

333

 

2,022

 

1,063

 

3,320

 

6,738

 

3,239

 

2,564

 

5,803

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Investing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Acquistion of property and equipment

 

(761

)

(858

)

(1,004

)

(957

)

(3,580

)

(1,078

)

(1,070

)

(2,148

)

Acquistion of intangilbe assets

 

 

(406

)

(95

)

(190

)

(691

)

 

(1,012

)

(1,012

)

Change in short-term investments, net

 

 

 

(6,113

)

(25,075

)

(31,188

)

11,488

 

(4,483

)

7,005

 

Other

 

 

1

 

 

2

 

3

 

 

 

 

Cash used for investing activities

 

(761

)

(1,263

)

(7,212

)

(26,220

)

(35,456

)

10,410

 

(6,565

)

3,845

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net proceeds from (payments on) long-term debt

 

474

 

341

 

(2,713

)

(15

)

(1,913

)

 

 

 

Proceeds from issuance of stock:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preferred stock

 

 

 

 

 

 

 

 

 

Common stock issued under employee benefit plans

 

111

 

90

 

105

 

870

 

1,176

 

588

 

1,217

 

1,805

 

Initial public offering, net of offering costs

 

(172

)

(603

)

41,462

 

(715

)

39,972

 

 

 

 

Other

 

(2

)

 

 

 

(2

)

 

 

 

Cash provided (used) by financing activities

 

411

 

(172

)

38,854

 

140

 

39,233

 

588

 

1,217

 

1,805

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effect of foreign exchange rates

 

9

 

(27

)

19

 

68

 

69

 

(26

)

(79

)

(105

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net change in cash and cash equivalents

 

(8

)

560

 

32,724

 

(22,692

)

10,584

 

14,211

 

(2,863

)

11,348

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents at beginning of period

 

8,360

 

8,352

 

8,912

 

41,636

 

8,360

 

18,944

 

33,155

 

18,944

 

Cash and cash equivalents at end of period

 

8,352

 

8,912

 

41,636

 

18,944

 

18,944

 

33,155

 

30,292

 

30,292

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

 

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.