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Restructuring
9 Months Ended
Oct. 31, 2024
Restructuring and Related Activities [Abstract]  
Restructuring Restructuring
In January 2023, the Company announced a restructuring plan (the “Restructuring Plan”) intended to reduce operating costs, improve operating margins and continue advancing the Company’s ongoing commitment to profitable growth. This plan included a reduction of the Company’s workforce and select real estate exits and office space reductions within certain markets. The actions associated with the employee restructuring under the Restructuring Plan were substantially completed in fiscal 2024 and the actions associated with the real estate portion of the Restructuring Plan are expected to be substantially complete in fiscal 2026. In the first nine months of fiscal 2025, the Company approved restructuring initiatives focused on driving further operational efficiencies, optimizing our management structure and increasing cost optimization efforts to realize long-term
sustainable growth through a targeted workforce reduction. The actions associated with these initiatives are expected to be substantially complete in fiscal 2025.
The following tables summarize the activities related to the Company’s restructuring initiatives for the three and nine months ended October 31, 2024 and 2023 (in millions):
Three Months Ended October 31, 2024Nine Months Ended October 31, 2024
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$69 $$69 $118 $$120 
Charges47 56 117 46 163 
Payments(39)(39)(156)(2)(158)
Non-cash items(9)(9)(2)(46)(48)
Liability, end of the period$77 $$77 $77 $$77 
Three Months Ended October 31, 2023Nine Months Ended October 31, 2023
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$117 $$117 $607 $$607 
Charges47 55 436 379 815 
Payments(103)(25)(128)(963)(27)(990)
Non-cash items20 20 (19)(349)(368)
Liability, end of the period$61 $$64 $61 $$64 
The liability for restructuring charges, which is related to workforce and office space reductions, is included in accounts payable, accrued expenses and other liabilities on the condensed consolidated balance sheets. The charges reflected in the tables above related to workforce reduction included charges for employee transition, severance payments, employee benefits and share-based compensation. The charges reflected in the tables above related to office space reductions included exit charges associated with those reductions.