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Investments - Schedule of Strategic Investments (Detail)
$ in Millions
1 Months Ended 3 Months Ended 6 Months Ended
Jul. 31, 2020
USD ($)
employee
Jul. 31, 2020
USD ($)
employee
Jul. 31, 2019
USD ($)
Jul. 31, 2020
USD ($)
employee
Jul. 31, 2019
USD ($)
Jun. 30, 2020
USD ($)
Feb. 29, 2020
USD ($)
Jan. 31, 2020
USD ($)
Investment Holdings [Line Items]                
Strategic investments $ 2,555 $ 2,555   $ 2,555       $ 1,963
Strategic Investments [Roll Forward]                
Carrying amount, beginning of period   1,731 $ 927 1,502 $ 785      
Adjustments related to privately held equity securities:                
Net additions   (209) (9) 56 11      
Upward adjustments   25 32 55 172      
Impairments and downward adjustments   (10) (33) (76) (51)      
Carrying amount, end of period 1,537 1,537 917 1,537 917      
Net unrealized gains (loss) recognized   (633)   (586)        
Cumulative impairments and downward adjustments 178 178   178        
Cumulative upward adjustments $ 509 509   509        
Cumulative net gain on equity securities   $ 168   $ 527        
Number of publicly traded investments sold | employee 2 2   2        
Impairments on privately held equity and debt securities   $ 14   $ 91        
Vlocity                
Adjustments related to privately held equity securities:                
Cumulative net gain on equity securities   147   147        
Equity securities                
Investment Holdings [Line Items]                
Strategic investments $ 2,511 2,511   2,511       1,912
Adjustments related to privately held equity securities:                
Net realized gains (losses) recognized   49 43 288 62      
Debt securities                
Investment Holdings [Line Items]                
Strategic investments 44 44   44       51
Adjustments related to privately held equity securities:                
Net realized gains (losses) recognized   (4) 0 (13) (10)      
Technology company in preferred stock financing                
Investment Holdings [Line Items]                
Strategic investments           $ 100 $ 150  
Two publicly traded investments                
Adjustments related to privately held equity securities:                
Cumulative net gain on equity securities       314        
Net realized gains (losses) recognized       222        
Publicly traded securities                
Investment Holdings [Line Items]                
Strategic investments 851 851   851        
Adjustments related to privately held equity securities:                
Net unrealized gains (loss) recognized 617 623 $ 66 623 $ 216      
Fair Value                
Investment Holdings [Line Items]                
Strategic investments 864 864   864       370
Fair Value | Equity securities                
Investment Holdings [Line Items]                
Strategic investments 864 864   864       370
Fair Value | Debt securities                
Investment Holdings [Line Items]                
Strategic investments 0 0   0       0
Measurement Alternative                
Investment Holdings [Line Items]                
Strategic investments 1,537 1,537   1,537       1,502
Measurement Alternative | Equity securities                
Investment Holdings [Line Items]                
Strategic investments 1,537 1,537   1,537       1,502
Measurement Alternative | Debt securities                
Investment Holdings [Line Items]                
Strategic investments 0 0   0       0
Other                
Investment Holdings [Line Items]                
Strategic investments 154 154   154       91
Other | Equity securities                
Investment Holdings [Line Items]                
Strategic investments 110 110   110       40
Other | Debt securities                
Investment Holdings [Line Items]                
Strategic investments $ 44 $ 44   $ 44       $ 51