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Business Combinations (Pro Forma Information) (Details) - MuleSoft - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 9 Months Ended
Oct. 31, 2018
Oct. 31, 2017
Oct. 31, 2018
Oct. 31, 2018
Oct. 31, 2017
Business Acquisition [Line Items]          
Total revenues     $ 250    
Pretax loss     $ (208)    
Total revenues $ 3,392 $ 2,815   $ 9,763 $ 7,909
Pretax income (loss) 148 43   744 (219)
Net income (loss) $ 125 $ 5   $ 611 $ (129)