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Revenues - Disaggregation of Revenue (Detail) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Oct. 31, 2018
Oct. 31, 2017
Oct. 31, 2018
Oct. 31, 2017
Disaggregation of Revenue [Line Items]        
Total revenues [1],[2] $ 3,392 $ 2,701 $ 9,679 $ 7,675
Americas        
Disaggregation of Revenue [Line Items]        
Total revenues 2,425 1,942 6,864 5,575
Europe        
Disaggregation of Revenue [Line Items]        
Total revenues 641 499 1,876 1,374
Asia Pacific        
Disaggregation of Revenue [Line Items]        
Total revenues $ 326 $ 260 $ 939 $ 726
Untied States | Geographic Concentration Risk | Revenue        
Disaggregation of Revenue [Line Items]        
Concentration risk percentage 96.00% 96.00% 96.00% 96.00%
Subscription and support        
Disaggregation of Revenue [Line Items]        
Total revenues [1],[2] $ 3,168 $ 2,506 $ 9,038 $ 7,098
Sales Cloud        
Disaggregation of Revenue [Line Items]        
Total revenues 1,020 921 2,989 2,642
Service Cloud        
Disaggregation of Revenue [Line Items]        
Total revenues 917 738 2,657 2,094
Salesforce Platform and Other        
Disaggregation of Revenue [Line Items]        
Total revenues 742 491 2,029 1,378
Marketing and Commerce Cloud        
Disaggregation of Revenue [Line Items]        
Total revenues $ 489 $ 356 $ 1,363 $ 984
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows: Three Months Ended October 31, Nine Months Ended October 31, 2018 2017 2018 2017Cost of revenues$62 $40 $153 $127Marketing and sales67 30 164 91
[2] Amounts include stock-based expense, as follows: Three Months Ended October 31, Nine Months Ended October 31, 2018 2017 2018 2017Cost of revenues$42 $33 $119 $97Research and development81 66 228 197Marketing and sales180 118 474 357General and administrative48 34 133 108