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Consolidated Statements of Operations (USD $)
In Thousands, except Per Share data, unless otherwise specified
 12 Months Ended
Jan. 31, 2015
Jan. 31, 2014
Jan. 31, 2013
Revenues:      
Subscription and support $ 5,013,764crm_SubscriptionAndSupportRevenue $ 3,824,542crm_SubscriptionAndSupportRevenue $ 2,868,808crm_SubscriptionAndSupportRevenue
Professional services and other 359,822us-gaap_TechnologyServicesRevenue 246,461us-gaap_TechnologyServicesRevenue 181,387us-gaap_TechnologyServicesRevenue
Total revenues 5,373,586us-gaap_SalesRevenueServicesNet 4,071,003us-gaap_SalesRevenueServicesNet 3,050,195us-gaap_SalesRevenueServicesNet
Cost of revenues:      
Subscription and support 924,638crm_CostOfRevenueSubscriptionAndSupport [1],[2] 711,880crm_CostOfRevenueSubscriptionAndSupport [1],[2] 494,187crm_CostOfRevenueSubscriptionAndSupport [1],[2]
Professional services and other 364,632us-gaap_OtherCostOfServices [1],[2] 256,548us-gaap_OtherCostOfServices [1],[2] 189,392us-gaap_OtherCostOfServices [1],[2]
Total cost of revenues 1,289,270us-gaap_CostOfServices [1],[2] 968,428us-gaap_CostOfServices [1],[2] 683,579us-gaap_CostOfServices [1],[2]
Gross profit 4,084,316us-gaap_GrossProfit 3,102,575us-gaap_GrossProfit 2,366,616us-gaap_GrossProfit
Operating expenses:      
Research and development 792,917us-gaap_ResearchAndDevelopmentExpense [1],[2] 623,798us-gaap_ResearchAndDevelopmentExpense [1],[2] 429,479us-gaap_ResearchAndDevelopmentExpense [1],[2]
Marketing and sales 2,757,096us-gaap_SellingAndMarketingExpense [1],[2] 2,168,132us-gaap_SellingAndMarketingExpense [1],[2] 1,614,026us-gaap_SellingAndMarketingExpense [1],[2]
General and administrative 679,936us-gaap_GeneralAndAdministrativeExpense [1],[2] 596,719us-gaap_GeneralAndAdministrativeExpense [1],[2] 433,821us-gaap_GeneralAndAdministrativeExpense [1],[2]
Total operating expenses 4,229,949us-gaap_OperatingExpenses [1],[2] 3,388,649us-gaap_OperatingExpenses [1],[2] 2,477,326us-gaap_OperatingExpenses [1],[2]
Loss from operations (145,633)us-gaap_OperatingIncomeLoss (286,074)us-gaap_OperatingIncomeLoss (110,710)us-gaap_OperatingIncomeLoss
Investment income 10,038us-gaap_InvestmentIncomeNet 10,218us-gaap_InvestmentIncomeNet 19,562us-gaap_InvestmentIncomeNet
Interest expense (73,237)us-gaap_InterestExpense (77,211)us-gaap_InterestExpense (30,948)us-gaap_InterestExpense
Gain on sales of land and building improvements 15,625us-gaap_GainLossOnSaleOfPropertyPlantEquipment 0us-gaap_GainLossOnSaleOfPropertyPlantEquipment 0us-gaap_GainLossOnSaleOfPropertyPlantEquipment
Other expense (19,878)us-gaap_OtherNonoperatingExpense (4,868)us-gaap_OtherNonoperatingExpense (5,698)us-gaap_OtherNonoperatingExpense
Loss before benefit from (provision for) income taxes (213,085)us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments (357,935)us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments (127,794)us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
Benefit from (provision for) income taxes (49,603)us-gaap_IncomeTaxExpenseBenefit 125,760us-gaap_IncomeTaxExpenseBenefit (142,651)us-gaap_IncomeTaxExpenseBenefit
Net loss $ (262,688)us-gaap_NetIncomeLoss $ (232,175)us-gaap_NetIncomeLoss $ (270,445)us-gaap_NetIncomeLoss
Basic net loss per share (in dollars per share) $ (0.42)us-gaap_EarningsPerShareBasic $ (0.39)us-gaap_EarningsPerShareBasic $ (0.48)us-gaap_EarningsPerShareBasic
Diluted net loss per share (in dollars per share) $ (0.42)us-gaap_EarningsPerShareDiluted $ (0.39)us-gaap_EarningsPerShareDiluted $ (0.48)us-gaap_EarningsPerShareDiluted
Shares used in computing basic net loss per share (in shares) 624,148us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 597,613us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 564,896us-gaap_WeightedAverageNumberOfSharesOutstandingBasic
Shares used in computing diluted net loss per share (in shares) 624,148us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 597,613us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 564,896us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding
[1] Amounts include stock-based expenses, as follows: Fiscal Year Ended January 31, 2015 2014 2013Cost of revenues $53,812 $45,608 $33,757Research and development 121,193 107,420 76,333Marketing and sales 286,410 258,571 199,284General and administrative 103,350 91,681 69,976
[2] Amounts include amortization of purchased intangibles from business combinations, as follows: Fiscal Year Ended January 31, 2015 2014 2013Cost of revenues $90,300 $109,356 $77,249Marketing and sales 64,673 37,179 10,922