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Schedule II - Qualifying and Valuation Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Movement in Valuation Allowances and Reserves [Roll Forward]    
Balance at Beginning of Year $ 3,773 $ 4,110
Acquisitions and Dispositions (21) (365)
Charged to Costs and Expenses 3,054 2,849
Write-offs (2,936) (2,821)
Balance at End of Year $ 3,870 $ 3,773