POWER OF ATTORNEY

BE IT KNOWN TO ALL BY THESE PRESENTS:

WHEREAS, the undersigned is and may be from time to time
hereafter an officer or director of SupportSoft, Inc. (the
"Company"), and as such may be required by Section 16(a) of
the Securities Exchange Act of 1934, as amended (the
"Exchange Act") and the rules thereunder to execute and file
Forms 3, 4 and 5 (collectively the "Forms") with the
Securities and Exchange Commission (the "Commission") and
any stock exchange or similar authority on which any of the
securities of the Company is registered;

NOW, THEREFORE, the undersigned hereby constitutes and
appoints both Anne-Marie Eileraas and Dave Laser his or her
attorneys-in-fact to: (1) execute for and on behalf of the
undersigned, in the undersigned's capacity as an officer
and/or director of the Company the Forms; (2) do and perform
any and all acts which may be necessary, appropriate or
convenient to complete and execute such Forms and timely
file such Forms with the Commission and any stock exchange
or similar authority on which any of the securities of the
Company is registered; and (3) take all such action in
connection with the foregoing which in the opinion of such
attorney-in-fact, may be of benefit to, in the best interest
of, or legally required by, the undersigned, it being
understood that the documents executed by each such
attorney-in-fact on behalf of the undersigned pursuant to
this Power of Attorney shall be in such form and shall
contain such terms and conditions as such attorney-in-fact
may approve in such attorney-in-fact's discretion.

The undersigned hereby grants to each of said attorneys full
power and authority to do and perform all and every act and
thing whatsoever requisite and necessary to be done in the
exercise of any of the above rights and powers granted, as
fully to all intents and purposes as the undersigned might
or could do if personally present, with full power of
substitution or revocation, hereby ratifying, confirming and
approving all that each such attorney-in-fact, or such
attorney-in-fact's substitute or substitutes, may or shall
lawfully do, or cause to be done, by virtue hereof.  The
undersigned acknowledges that the foregoing attorneys-in-
fact, in serving in such capacity at the request of the
undersigned, are not assuming, nor is the Company assuming,
any of the undersigned's responsibilities to comply with
Section 16 of the Exchange Act.

This Power of Attorney shall remain in full force and effect
until the undersigned is no longer required to file the
Forms with respect to the undersigned's holdings of and
transactions in securities issued by the Company, unless
earlier revoked by the undersigned in writing and delivered
to the above attorneys-in-fact and the Company.

IN WITNESS WHEREOF, the undersigned has hereunto set his
name this 28th day of April, 2008.

/s/ K.C. Eichler