Delaware
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000-30901
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94-3282005
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(State or Other Jurisdiction of Incorporation)
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(Commission File No.)
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(I.R.S. Employer Identification No.)
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Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
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Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
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Item 1.01. |
Entry into a Material Definitive Agreement
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Item 9.01. |
Financial Statements and Exhibits.
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SUPPORT.COM, INC.
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By:
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/s/ Michelle Johnson
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Name:
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Michelle Johnson
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Title:
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VP, General Counsel & Secretary
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Exhibit Number
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Description
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Change Management Form 15 to Statement of Work #3, between Comcast and Company, signed May 17, 2017.*
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Program: Support.com, XH Remote Support Program SOW #3 ("SOW #3) dated March 21, 2014
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PCR No.:
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Originator: Joy Park
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Date: May 8, 2017
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Department: NCO
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Phone #: [***]
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Title: Vice President
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Locations Impacted: Work at Home Locations
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Requested Implementation Date: May 24, 2017
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Estimated Hours: (LOE)
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☒ Billable ☐ Non-Billable
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Billing Rate/Hour: See below
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Fixed Fee Cost (if applicable) N/A
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Type of Change: Incentive Program
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Scope of Change:
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☒ Minor (Anything within current contract)
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☐Major (may require contract amendment)
MUST BE REVIEWED BY Business and/or P&L Owner
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Reason for Change: Comcast and Vendor agree to extend the XH Mobile Chat App Term as set forth in more detail below. Unless specifically provided in this CMF, all other terms of SOW 3 remain unchanged.
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Area(s) of Change
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☐ Accounting/Payroll
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☐ Network
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☐ Data Processing
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☒ Resource Planning
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☐ General Facilities
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☐ Quality Assurance
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☐ Human Resources
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☐ Telecom
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☐ IT/BI
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☐ Training
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☐ Operations
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☐ Recruiting
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☒ Other: XH Mobile Chat App Support
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1. |
The XH Mobile Chat App Term, as outlined in CMF 12 of SOW 3 dated February 3, 2017, shall be extended from [***] to [***].
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Comcast Authorization
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Comcast Representative's Signature
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/s/ Joy Park
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Print Name
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Joy Park
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Date
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05/12/2017
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Support.com Authorization
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Support.com Representative's Signature
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/s/ Rick Bloom
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Print Name
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Rick Bloom
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Date
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05/12/2017
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