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Restructuring Obligations and Other Charges, Restructuring Charge (Details) (USD $)
3 Months Ended
Dec. 31, 2013
Jun. 30, 2012
Restructuring Cost and Reserve [Line Items]    
Reduction in number of employees   190us-gaap_RestructuringAndRelatedCostNumberOfPositionsEliminated
Percentage of reduction in employees (in hundredths)   15.00%us-gaap_RestructuringAndRelatedCostNumberOfPositionsEliminatedPeriodPercent
Agent Workforce [Member]    
Restructuring Cost and Reserve [Line Items]    
Reduction in number of employees 210us-gaap_RestructuringAndRelatedCostNumberOfPositionsEliminated
/ us-gaap_RestructuringCostAndReserveAxis
= sprt_AgentWorkforceMember
 
Corporate Workforce [Member]    
Restructuring Cost and Reserve [Line Items]    
Reduction in number of employees 15us-gaap_RestructuringAndRelatedCostNumberOfPositionsEliminated
/ us-gaap_RestructuringCostAndReserveAxis
= sprt_CorporateWorkforceMember
 
Cost of Services [Member]    
Restructuring Cost and Reserve [Line Items]    
Total restructuring charge $ 317,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= us-gaap_CostOfSalesMember
 
Research and Development [Member]    
Restructuring Cost and Reserve [Line Items]    
Total restructuring charge 11,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= sprt_ResearchAndDevelopmentMember
 
Sales and Marketing Expense [Member]    
Restructuring Cost and Reserve [Line Items]    
Total restructuring charge 45,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= us-gaap_SellingAndMarketingExpenseMember
142,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= us-gaap_SellingAndMarketingExpenseMember
General and Administrative Expense [Member]    
Restructuring Cost and Reserve [Line Items]    
Total restructuring charge $ 58,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= us-gaap_GeneralAndAdministrativeExpenseMember
$ 30,000us-gaap_RestructuringCharges
/ us-gaap_IncomeStatementLocationAxis
= us-gaap_GeneralAndAdministrativeExpenseMember