Condensed Consolidated Statement of Operations (Unaudited) (USD $) In Thousands, except Per Share data	3 Months Ended		9 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2011	Sep. 30, 2010
Revenue:
Services	$ 8,532	$ 9,280	$ 26,124	$ 22,892
Software and other	3,818	2,898	12,711	9,031
Total revenue	12,350	12,178	38,835	31,923
Cost of revenue:
Cost of services	7,917	6,927	21,334	19,757
Cost of software and other	458	294	1,295	977
Total cost of revenue	8,375	7,221	22,629	20,734
Gross profit	3,975	4,957	16,206	11,189
Operating expenses:
Research and development	1,577	1,274	4,458	3,898
Sales and marketing	5,954	4,889	16,282	13,180
General and administrative	3,074	2,499	9,300	8,338
Amortization of intangible assets	330	93	536	274
Total operating expenses	10,935	8,755	30,576	25,690
Loss from operations	(6,960)	(3,798)	(14,370)	(14,501)
Interest income and other, net	96	101	371	436
Loss from continuing operations, before income taxes	(6,864)	(3,697)	(13,999)	(14,065)
Income tax provision	264	56	295	78
Loss from continuing operations, after income taxes	(7,128)	(3,753)	(14,294)	(14,143)
Income from discontinued operations, after income taxes	18	30	3	27
Net loss	$ (7,110)	$ (3,723)	$ (14,291)	$ (14,116)
Basic and diluted earnings per share
Loss from continuing operations (in dollars per share)	$ (0.15)	$ (0.08)	$ (0.30)	$ (0.30)
Income from discontinued operations (in dollars per share)	$ 0.00	$ 0.00	$ 0.00	$ 0.00
Net loss per share (in dollars per share)	$ (0.15)	$ (0.08)	$ (0.30)	$ (0.30)
Shares used in computing per share amounts:
Basic (in share)	48,326	46,721	48,267	46,576
Diluted (in share)	48,326	46,721	48,267	46,576