UNITED STATES
SECURITIES AND EXCHANGE COMMISSION |
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Washington, DC 20549
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FORM 8-K
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CURRENT REPORT
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Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
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July 26 , 2016
Date of report (Date of earliest event reported)
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SUPPORT.COM, INC.
(Exact Name of Registrant as Specified in Charter)
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Delaware
(State or Other
Jurisdiction
of Incorporation)
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000-30901
(Commission File No.)
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94-3282005
(I.R.S. Employer Identification No.)
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900 Chesapeake Dr., Second Floor, Redwood City, CA 94063
(Address of Principal Executive Offices) (Zip Code)
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(650) 556-9440
(Registrant's telephone number, including area code)
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N/A
(Former Name or Former Address, if Changed Since Last Report)
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q
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Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
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q
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Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
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q
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Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
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q
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Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
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SUPPORT.COM, INC.
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By:
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/s/ Michelle Johnson
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Name:
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Michelle Johnson
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Title:
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VP, General Counsel & Secretary
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Exhibit Number
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Description
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10.1
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Change Management Form #9 to Statement of Work #3, between Comcast and Company, signed July 13, 2016.*
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Program: Support.com, XH Remote Support Program SOW #3 ("SOW #3) dated March 21, 2014
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PCR No.:
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Originator: Joy Park
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Date: June 20, 2016
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Department: NCO
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Phone #: [***]
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Title: Vice President
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Locations Impacted: Work at Home Locations
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Requested Implementation Date: June 22, 2016
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Estimated Hours: (LOE)
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x Billable ☐ Non-Billable
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Billing Rate/Hour: See below
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Fixed Fee Cost (if applicable) N/A
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Type of Change: Incentive Program
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Scope of Change:
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X Minor (Anything within current contract)
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☐Major (may require contract amendment)
MUST BE REVIEWED BY Business and/or P&L Owner
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Reason for Change: Comcast and Support.com agree that the purpose of this change management form ("CMF") extend CMF #8 to SOW #3 as set forth in more detail below. Unless specifically provided in this CMF, all other terms of SOW #3 remain unchanged.
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Area(s) of Change
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Accounting/Payroll
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Network
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Data Processing
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Resource Planning
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General Facilities
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Quality Assurance
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Human Resources
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Telecom
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IT/BI
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Training
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Operations
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Recruiting
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× Other: Incentive Program
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