0001104855-13-000023.txt : 20131216 0001104855-13-000023.hdr.sgml : 20131216 20131216170123 ACCESSION NUMBER: 0001104855-13-000023 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 1 CONFORMED PERIOD OF REPORT: 20131211 ITEM INFORMATION: Entry into a Material Definitive Agreement FILED AS OF DATE: 20131216 DATE AS OF CHANGE: 20131216 FILER: COMPANY DATA: COMPANY CONFORMED NAME: Support.com, Inc. CENTRAL INDEX KEY: 0001104855 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374] IRS NUMBER: 943282005 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-30901 FILM NUMBER: 131279566 BUSINESS ADDRESS: STREET 1: 575 BROADWAY CITY: REDWOOD STATE: CA ZIP: 94063 BUSINESS PHONE: 877-493-2778 MAIL ADDRESS: STREET 1: 900 CHESAPEAKE DRIVE STREET 2: 2ND FLOOR CITY: REDWOOD CITY STATE: CA ZIP: 94063 FORMER COMPANY: FORMER CONFORMED NAME: SUPPORTSOFT INC DATE OF NAME CHANGE: 20020328 FORMER COMPANY: FORMER CONFORMED NAME: SUPPORT COM INC DATE OF NAME CHANGE: 20000201 8-K 1 form8k.htm ENTRY INTO A MATERIAL DEFINITIVE AGREEMENT form8k.htm


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
 
December 11, 2013
Date of report (Date of earliest event reported)
 
SUPPORT.COM, INC.
(Exact Name of Registrant as Specified in Charter)
Delaware
(State or Other Jurisdiction of Incorporation)
000-30901
(Commission File No.)
94-3282005
(I.R.S. Employer Identification No.)
 
900 Chesapeake Drive, Second Floor, Redwood City, CA 94063
(Address of Principal Executive Offices) (Zip Code)
  
     
 
(650) 556-9440
(Registrant’s telephone number, including area code)
  
     
 
N/A
(Former Name or Former Address, if Changed Since Last Report)
  


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

q  
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
q  
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
q  
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
q  
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 
 
 

Item 1.01.  Entry into a Material Definitive Agreement.

On December 11, 2013, Support.com, Inc. (the “Company”) received an executed copy of a Master Services Agreement Call Handling Services, and a Statement of Work # 1 attached thereto (collectively, the “Agreement”), with Comcast Cable Communications Management, LLC. (“Comcast”).  Under the Agreement, the Company will, at specified hourly rates, provide bundled  networking technical support services to Comcast customers leasing wireless gateway devices from Comcast, and train Company employees in the performance of such services, for a period commencing October 1, 2013.  The Agreement supersedes Program Description Number 3 Wireless Gateway Hourly Support dated September 26, 2013, to the Amended and Restated Support Services Agreement dated July 5, 2012, which covered the provision of these technical support services to Comcast customers for the period commencing June 24, 2013 and ending September 30, 2013, and was filed by the Company as an exhibit to its Quarterly Report on Form 10-Q for the Company’s fiscal quarter ending on September 30, 2013.

The foregoing description of the Agreement is qualified in its entirety by reference to the Agreement itself, which the Company intends to file as an exhibit to its Annual Report on Form 10-K for its fiscal year ending December 31, 2013 and is incorporated by reference herein.


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

Date: December 16, 2013

   
SUPPORT.COM, INC.
     
 
By:
/s/ Gregory J. Wrenn
  
 
Name:
Gregory J. Wrenn
 
Title:
SVP Business Affairs, General Counsel & Secretary

 
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