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Acquisitions - Narrative (Details) - USD ($)
$ in Thousands
1 Months Ended 12 Months Ended
Oct. 31, 2021
Jul. 31, 2021
Dec. 31, 2021
Dec. 31, 2020
Business Acquisition [Line Items]        
Goodwill acquired in acquisition     $ 198,205  
Goodwill     291,215 $ 95,192
Business Combination, Pro Forma Information, Revenue of Acquiree since Acquisition Date, Actual     4,900  
Business Combination, Pro Forma Information, Earnings or Loss of Acquiree since Acquisition Date, Actual     (14,100)  
e-bot7        
Business Acquisition [Line Items]        
Aggregate purchase price   $ 50,700    
Cash payment in acquisition   24,300    
Equity consideration in acquisition   20,200    
Goodwill acquired in acquisition   45,100    
Business acquisition transaction costs     1,500  
Net assets acquired   5,533    
Intangible assets acquired   7,714    
Cash   1,325    
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High   8,800    
Business Combination, Contingent Consideration, Liability   6,200    
Goodwill   45,145    
Intangible assets   7,714    
e-bot7 | Customer Relationships        
Business Acquisition [Line Items]        
Intangible assets acquired   $ 2,611    
Weighted Average Amortization Period   10 years    
e-bot7 | Compensation expense        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High   $ 4,400    
e-bot7 | Revenue earn out        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High   3,900    
Business Combination, Contingent Consideration, Liability   3,100    
VoiceBase        
Business Acquisition [Line Items]        
Aggregate purchase price   $ 111,400    
Cash payment in acquisition $ 17,100      
Equity consideration in acquisition 63,800      
Goodwill acquired in acquisition 81,300      
Business acquisition transaction costs     2,800  
Net assets acquired 30,104      
Intangible assets acquired 28,810      
Cash 2,367      
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High 29,500      
Business Combination, Contingent Consideration, Liability 22,500      
Goodwill 81,265      
Intangible assets 28,810      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned $ 5,900      
Business Acquisition, Equity Interest Issued or Issuable, Basis for Determining Value The share conversion ratio of 0.0091 was applied to convert VoiceBase’s outstanding stock awards into shares of LivePerson’s common stock.      
Business Acquisition, Equity Interest Issued or Issuable, Description As part of the acquisition, we also assumed the VoiceBase Stock Plan and the outstanding vested and unvested options to purchase shares of common stock of VoiceBase thereunder, and such options become exercisable to purchase shares of LivePerson’s common stock, subject to appropriate adjustments to the number of shares and the exercise price of each such option. In connection with the above, we registered 16,322,217 vested shares and 5,167,530 unvested shares under the VoiceBase Stock Plan.      
VoiceBase | Customer Relationships        
Business Acquisition [Line Items]        
Intangible assets acquired $ 3,700      
Weighted Average Amortization Period 5 years      
VoiceBase | Compensation expense        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High $ 5,800      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 800      
VoiceBase | Purchase Price        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High 16,700      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 4,500      
VoiceBase | Management Retention Plan        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration, Liability 9,300      
VoiceBase | Future Services        
Business Acquisition [Line Items]        
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 700      
Tenfold        
Business Acquisition [Line Items]        
Aggregate purchase price 112,200      
Cash payment in acquisition 56,900      
Equity consideration in acquisition 42,000      
Goodwill acquired in acquisition 71,800      
Business acquisition transaction costs     $ 1,500  
Net assets acquired 40,404      
Intangible assets acquired 41,150      
Cash 3,770      
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High 14,300      
Business Combination, Contingent Consideration, Liability 10,100      
Goodwill 71,783      
Intangible assets 41,150      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned $ 6,400      
Business Acquisition, Equity Interest Issued or Issuable, Basis for Determining Value The share conversion ratio of 0.0055 was applied to convert Tenfold’s outstanding stock awards into shares of LivePerson’s common stock.      
Business Acquisition, Equity Interest Issued or Issuable, Description As part of the acquisition, the Company also assumed the Tenfold Stock Plan and the outstanding vested and unvested options to purchase shares of common stock of Tenfold thereunder, and such options become exercisable to purchase shares of LivePerson’s common stock, subject to appropriate adjustments to the number of shares and the exercise price of each such option. In connection with the above, we registered 60,082,513 vested shares and 42,964,711 unvested shares under the Tenfold Stock Plan.      
Business Acquisition, Value of Shares Prior to Acquisition $ 31,500      
Tenfold | Customer Relationships        
Business Acquisition [Line Items]        
Intangible assets acquired $ 9,000      
Weighted Average Amortization Period 15 years      
Tenfold | Compensation expense        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High $ 3,100      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 2,400      
Tenfold | Purchase Price        
Business Acquisition [Line Items]        
Business Combination, Contingent Consideration Arrangements, Range of Outcomes, Value, High 6,900      
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 13,500      
Tenfold | Future Services        
Business Acquisition [Line Items]        
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 11,600      
Tenfold | Purchase price paid in cash        
Business Acquisition [Line Items]        
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned 7,100      
Tenfold | Revenue earn out        
Business Acquisition [Line Items]        
Business Acquisition, Equity Interest Issued or Issuable, Value Assigned $ 4,000