Revenue from Contract with Customer (Tables)

12 Months Ended

Dec. 31, 2021

Revenue from Contract with Customer [Abstract]

Schedule of Deferred Revenues and Contract Balances

The following table presents deferred revenue by revenue source:

	December 31,
	2021		2020
	(In thousands)
Hosted services – Business	$	94,107	$	86,144
Hosted services – Consumer	870		835
Professional services – Business	3,831		1,869
Total deferred revenue - current	$	98,808	$	88,848
Professional services – Business	$	54	$	409
Total deferred revenue - non-current	$	54	$	409

Schedule of Disaggregated of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

	Year Ended December 31,
	2021		2020		2019
	(In thousands)
Revenue:
Hosted services – Business	$	364,231	$	286,588	$	225,705
Hosted services – Consumer	37,695		29,764		24,480
Professional services – Business	67,698		50,268		41,424
Total revenue	$	469,624	$	366,620	$	291,609

Schedule of Revenue by Geographic Location

The following table presents the Company’s revenues attributable to domestic and foreign operations for the periods presented:

	Year Ended December 31,
	2021		2020		2019
	(In thousands)
United States	$	306,700	$	230,557	$	170,815
Other Americas (1)	18,128		13,420		11,462
Total Americas	324,828		243,977		182,277
EMEA (2)	91,227		83,326		78,301
APAC	53,569		39,317		31,031
Total revenue	$	469,624	$	366,620	$	291,609

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(1)Canada, Latin America, and South America.

(2)Includes revenue from the United Kingdom of $56.7 million, $53.4 million, and $50.4 million for the years ended December 31, 2021, 2020, and 2019, respectively. and from the Netherlands of $4.8 million, $3.2 million, and $10.0 million for the years ended December 31, 2021, 2020, and 2019, respectively.

Schedule of Receivables, Contract Acquisition Costs, and Deferred Revenue

The opening and closing balances of the Company’s accounts receivable, unbilled receivables, and deferred revenues are as follows:

	Accounts Receivable		Unbilled Receivable		Contract Acquisition Costs (Non-current)		Deferred Revenue (Current)		Deferred Revenue (Non-current)
	(In thousands)
Opening balance as of December 31, 2020	$	61,801	$	18,622	$	41,021	$	88,848	$	409
Increase (decrease), net	7,458		5,923		(346)		9,960		(355)
Ending balance as of December 31, 2021	$	69,259	$	24,545	$	40,675	$	98,808	$	54