Segment Information (Tables)

9 Months Ended

Sep. 30, 2021

Segment Reporting [Abstract]

Summary of Financial Information by Segment

	Business		Consumer		Corporate		Consolidated
	(In thousands)
Revenue:
Hosted services – Business	$	93,234	$	—	$	—	$	93,234
Hosted services – Consumer	—		9,123		—		9,123
Professional services – Business	15,970		—		—		15,970
Total revenue	109,204		9,123		—		118,327
Cost of revenue	37,057		1,738		—		38,795
Sales and marketing	34,640		6,212		—		40,852
Amortization of purchased intangibles	488		—		—		488
Unallocated corporate expenses	—		—		58,971		58,971
Operating income (loss)	$	37,019	$	1,173	$	(58,971)	$	(20,779)

Summarized financial information by segment for the three months ended September 30, 2020, based on the Company's internal financial reporting system utilized by its chief operating decision maker, follows:

	Business		Consumer		Corporate		Consolidated
	(In thousands)
Revenue:
Hosted services – Business	$	74,396	$	—	$	—	$	74,396
Hosted services – Consumer	—		7,881		—		7,881
Professional services – Business	12,527		—		—		12,527
Total revenue	86,923		7,881		—		94,804
Cost of revenue	25,862		1,830		—		27,692
Sales and marketing	27,525		5,250		—		32,775
Amortization of purchased intangibles	411		—		—		411
Unallocated corporate expenses	—		—		69,069		69,069
Operating income (loss)	$	33,125	$	801	$	(69,069)	$	(35,143)

Summarized financial information by segment for the nine months ended September 30, 2021, based on the Company's internal financial reporting system utilized by its chief operating decision maker, follows:

	Business		Consumer		Corporate		Consolidated
	(In thousands)
Revenue:
Hosted services – Business	$	271,966	$	—	$	—	$	271,966
Hosted services – Consumer	—		27,944		—		27,944
Professional services – Business	45,913		—		—		45,913
Total revenue	317,879		27,944		—		345,823
Cost of revenue	106,932		5,445		—		112,377
Sales and marketing	96,758		19,669		—		116,427
Amortization of purchased intangibles	1,237		—		—		1,237
Unallocated corporate expenses	—		—		163,768		163,768
Operating income (loss)	$	112,952	$	2,830	$	(163,768)	$	(47,986)

Summarized financial information by segment for the nine months ended September 30, 2020, based on the Company's internal financial reporting system utilized by its chief operating decision maker, follows:

	Business		Consumer		Corporate		Consolidated
	(In thousands)
Revenue:
Hosted services – Business	$	207,832	$	—	$	—	$	207,832
Hosted services – Consumer	—		21,707		—		21,707
Professional services – Business	34,956		—		—		34,956
Total revenue	242,788		21,707		—		264,495
Cost of revenue	73,291		4,927		—		78,218
Sales and marketing	93,920		16,153		—		110,073
Amortization of purchased intangibles	1,219		—		—		1,219
Unallocated corporate expenses	—		—		157,765		157,765
Operating income (loss)	$	74,358	$	627	$	(157,765)	$	(82,780)

Schedule of Long-Lived Assets by Geographic Region

The following table presents its long-lived assets by geographic region as of the dates presented:

	September 30, 2021		December 31, 2020
	(In thousands)
United States	$	220,181	$	202,275
Germany	52,846		1,597
Israel	19,361		16,657
Australia	12,599		13,792
Netherlands	4,703		8,301
Other (1)	16,528		14,999
Total long-lived assets	$	326,218	$	257,621

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(1)United Kingdom, Japan, France, and Italy