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Revenue Recognition (Tables)
 6 Months Ended
Jun. 30, 2021
Revenue from Contract with Customer [Abstract]  
Schedule of Deferred Revenues and Contract Balances The following table presents deferred revenue by revenue source:
Deferred Revenue
June 30,
2021		December 31,
2020
(In thousands)
Hosted services – Business$105,239 $86,144 
Hosted services – Consumer889 835 
Professional services – Business1,543 1,869 
Total deferred revenue - short term$107,671 $88,848 
Professional services – Business489 409 
Total deferred revenue - long term$489 $409 
Schedule of Disaggregation of Revenue
The following table presents the Company’s revenues disaggregated by revenue source:
Three Months EndedSix Months Ended
June 30,June 30,
2021202020212020
(In thousands)
Revenue:
Hosted services – Business$95,092 $72,382 $178,732 $133,435 
Hosted services – Consumer9,810 7,587 18,821 13,826 
Professional services – Business14,703 11,634 29,943 22,430 
Total revenue$119,605 $91,603 $227,496 $169,691 
Schedule of Revenue by Geographic Region
The following table presents the Company’s revenues attributable to domestic and foreign operations for the periods presented:
Three Months Ended June 30,Six Months Ended
June 30,June 30,
2021202020212020
(In thousands)
United States$80,924 $59,559 $149,706 $108,109 
Other Americas (1)
3,995 3,048 7,908 5,068 
Total Americas84,919 62,607 157,614 113,177 
EMEA (2) (4)
22,933 19,692 44,693 39,182 
APAC (3)
11,753 9,304 25,189 17,332 
Total revenue$119,605 $91,603 $227,496 $169,691 
——————————————
(1)Canada, Latin America and South America
(2)Europe, the Middle East and Africa (“EMEA”)
(3)Asia-Pacific (“APAC”)
(4)Includes revenues from the United Kingdom of $14.8 million and $12.5 million for the three months ended June 30, 2021 and 2020, respectively, and from the Netherlands of $1.2 million and $0.6 million for the three months ended June 30, 2021 and 2020, respectively. Includes revenues from the United Kingdom of $28.1 million and $25.1 million for the six months ended June 30, 2021 and 2020, respectively, and from the Netherlands of $2.5 million and $1.9 million for the six months ended June 30, 2021 and 2020, respectively.
Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue The opening and closing balances of our accounts receivable, unbilled receivables, contract acquisition costs, and deferred revenues are as follows:
Accounts ReceivableUnbilled ReceivableContract Acquisition
Costs
(Non-current)		Deferred Revenue (Current)Deferred Revenue
(Non-current)
(In thousands)
Opening balance as of December 31, 2020$61,801 $18,622 $41,021 $88,848 $409 
(Decrease) increase, net(2,936)12,320 2,441 18,823 80 
Ending balance as of June 30, 2021$58,865 $30,942 $43,462 $107,671 $489 
Schedule of Allowance for Uncollectible Accounts Accounts receivable are written off against the allowance for uncollectible accounts when we determine amounts are no longer collectible.
Allowance for Doubtful Accounts
(In thousands)
Balance as of December 31, 2020$5,344 
Additions charged to costs and expenses1,599 
Deductions/write-offs(1,106)
Balance as of June 30, 2021$5,837