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Segment Information (Tables)
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Summary of Financial Information by Segment
Summarized financial information by segment for the three months ended June 30, 2020, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
72,382

 
$

 
$

 
$
72,382

Hosted services – Consumer

 
7,587

 

 
7,587

Professional services
11,634

 

 

 
11,634

Total revenue
84,016

 
7,587

 

 
91,603

Cost of revenue
26,085

 
1,622

 

 
27,707

Sales and marketing
28,926

 
5,692

 

 
34,618

Amortization of purchased intangibles
404

 

 

 
404

Unallocated corporate expenses

 

 
43,320

 
43,320

Operating income (loss)
$
28,601

 
$
274

 
$
(43,320
)
 
$
(14,446
)
Summarized financial information by segment for the three months ended June 30, 2019, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
53,672

 
$

 
$

 
$
53,672

Hosted services – Consumer

 
6,124

 

 
6,124

Professional services
11,163

 

 

 
11,163

Total revenue
64,835

 
6,124

 

 
70,959

Cost of revenue
16,960

 
1,089

 

 
18,049

Sales and marketing
35,568

 
3,775

 

 
39,343

Amortization of purchased intangibles
438

 

 

 
438

Unallocated corporate expenses

 

 
34,150

 
34,150

Operating income (loss)
$
11,869

 
$
1,260

 
$
(34,150
)
 
$
(21,021
)


Summarized financial information by segment for the six months ended June 30, 2020, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
133,435

 
$

 
$

 
$
133,435

Hosted services – Consumer

 
13,826

 

 
$
13,826

Professional services
22,430

 

 

 
$
22,430

Total revenue
155,865

 
13,826

 

 
169,691

Cost of revenue
47,430

 
3,096

 

 
$
50,526

Sales and marketing
66,395

 
10,903

 

 
$
77,298

Amortization of purchased intangibles
809

 

 

 
$
809

Unallocated corporate expenses

 

 
88,696

 
$
88,696

Operating income (loss)
$
41,231

 
$
(173
)
 
$
(88,696
)
 
$
(47,638
)

Summarized financial information by segment for the six months ended June 30, 2019, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
105,209

 
$

 
$

 
$
105,209

Hosted services – Consumer

 
11,531

 

 
11,531

Professional services
20,621

 

 

 
20,621

Total revenue
125,830

 
11,531

 

 
137,361

Cost of revenue
34,622

 
2,076

 

 
36,698

Sales and marketing
65,660

 
6,719

 

 
72,379

Amortization of purchased intangibles
899

 

 

 
899

Unallocated corporate expenses

 

 
66,769

 
66,769

Operating income (loss)
$
24,649

 
$
2,736

 
$
(66,769
)
 
$
(39,384
)
Long-Lived Assets by Geographic Region The following table presents the Company’s long-lived assets by geographic region as of the dates presented (amounts in thousands):
 
June 30,
 
December 31,
 
2020
 
2019
United States
$
191,959

 
$
177,776

Israel
16,674

 
16,680

Australia
14,394

 
13,765

Netherlands
8,280

 
7,705

Other (1)
19,171

 
18,677

Total long-lived assets
$
250,478

 
$
234,603


(1) United Kingdom, Germany, Japan, France and Italy