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Segment Information (Tables)
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
Summary Of Financial Information By Segment
Summarized financial information by segment for the year ended December 31, 2019, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
225,705

 
$

 
$

 
$
225,705

Hosted services – Consumer

 
24,480

 

 
24,480

Professional services – Business
41,424

 

 

 
41,424

Total revenue
267,129

 
24,480

 

 
291,609

Cost of revenue
74,460

 
4,418

 

 
78,878

Sales and marketing
140,880

 
15,934

 

 
156,814

Amortization of purchased intangibles
1,794

 

 

 
1,794

Unallocated corporate expenses

 

 
141,155

 
141,155

Operating income (loss)
$
49,995

 
$
4,128

 
$
(141,155
)
 
$
(87,032
)
Summarized financial information by segment for the year ended December 31, 2018, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
197,474

 
$

 
$

 
$
197,474

Hosted services – Consumer

 
19,553

 

 
19,553

Professional services – Business
32,811

 

 

 
32,811

Total revenue
230,285

 
19,553

 

 
249,838

Cost of revenue
58,420

 
4,059

 

 
62,479

Sales and marketing
94,339

 
9,005

 

 
103,344

Amortization of purchased intangibles
1,670

 

 

 
1,670

Unallocated corporate expenses

 

 
106,048

 
106,048

Operating income (loss)
$
75,856

 
$
6,489

 
$
(106,048
)
 
$
(23,703
)
Summarized financial information by segment for the year ended December 31, 2017, based on the Company’s internal financial reporting system utilized by the Company’s chief operating decision maker, follows (amounts in thousands):
 
Business
 
Consumer
 
Corporate
 
Consolidated
Revenue:
 
 
 
 
 
 
 
Hosted services – Business
$
178,686

 
$

 
$

 
$
178,686

Hosted services – Consumer

 
17,450

 

 
17,450

Professional services – Business
22,740

 

 

 
22,740

Total revenue
201,426

 
17,450

 

 
218,876

Cost of revenue
54,600

 
3,605

 

 
58,205

Sales and marketing
82,420

 
8,485

 

 
90,905

Amortization of purchased intangibles
1,840

 

 

 
1,840

Unallocated corporate expenses

 

 
85,752

 
85,752

Operating income (loss)
$
62,566

 
$
5,360

 
$
(85,752
)
 
$
(17,826
)

Long-Lived Assets By Geographic Region The following table presents the Company's long-lived assets by geographic region for the periods presented (amounts in thousands):
 
December 31,
 
2019
 
2018
United States
$
177,776

 
$
128,647

Israel
16,680

 
14,140

Australia
13,765

 
9,529

Netherlands
7,705

 
7,452

Other (1)
18,677

 
8,611

Total long-lived assets
$
234,603

 
$
168,379

(1) United Kingdom, Germany, Japan, France, Italy, Singapore, Canada, and Spain