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Segment Information (Summary of Financial Information by Segment) (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Revenue:        
Revenue $ 64,213 $ 56,493 $ 184,114 $ 161,486
Cost of revenue 15,689 14,541 45,679 43,456
Sales and marketing 26,748 21,603 76,271 66,695
Amortization of purchased intangibles 424 470 1,272 1,412
Unallocated corporate expenses 26,178 20,124 77,355 61,854
Loss from operations (4,826) (245) (16,463) (11,931)
Corporate        
Revenue:        
Unallocated corporate expenses 26,178 20,124 77,355 61,854
Loss from operations (26,178) (20,124) (77,355) (61,854)
Business | Operating Segments        
Revenue:        
Revenue 59,337 52,138 169,606 148,501
Cost of revenue 14,695 13,681 42,699 40,794
Sales and marketing 24,391 19,554 69,453 60,338
Amortization of purchased intangibles 424 470 1,272 1,412
Loss from operations 19,827 18,433 56,182 45,957
Consumer | Operating Segments        
Revenue:        
Revenue 4,876 4,355 14,508 12,985
Cost of revenue 994 860 2,980 2,662
Sales and marketing 2,357 2,049 6,818 6,357
Loss from operations 1,525 1,446 4,710 3,966
Hosted Services - Business        
Revenue:        
Revenue 50,046 46,378 145,805 131,798
Hosted Services - Business | Business | Operating Segments        
Revenue:        
Revenue 50,046 46,378 145,805 131,798
Hosted Services - Consumer        
Revenue:        
Revenue 4,876 4,355 14,508 12,985
Hosted Services - Consumer | Consumer | Operating Segments        
Revenue:        
Revenue 4,876 4,355 14,508 12,985
Professional Services        
Revenue:        
Revenue 9,291 5,760 23,801 16,703
Professional Services | Business | Operating Segments        
Revenue:        
Revenue $ 9,291 $ 5,760 $ 23,801 $ 16,703