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Revenue Recognition (Tables)
6 Months Ended
Jun. 30, 2018
Revenue from Contract with Customer [Abstract]  
Schedule of Deferred Revenues and Contract Balances
The opening and closing balances of the Company's accounts receivable, unbilled receivables, and deferred revenues are as follows (amounts in thousands):
 
Accounts Receivable
 
Unbilled Receivable
 
Deferred Revenue (current)
 
Deferred Revenue (long term)
Opening Balance as of December 31, 2017
$
30,342

 
$
7,584

 
$
35,563

 
$

Increase (decrease), net
(640
)
 
823

 
11,812

 
2,131

Ending Balance as of June 30, 2018
$
29,702

 
$
8,407

 
$
47,375

 
$
2,131


As of June 30, 2018, the Company expects to recognize the long term performance obligations in 2019.


The increase in the deferred revenue balance for the six months ended June 30, 2018 is primarily driven by cash payments received or due in advance of satisfying its performance obligations, partially offset by $26.2 million of revenues recognized that were included in the deferred revenue balance as of December 31, 2017. The following table presents deferred revenue by revenue source (amounts in thousands):
 
 
Deferred Revenue
 
 
 As of June 30, 2018
 
As of December 31, 2017
Hosted services – Business
 
$
38,063

 
$
27,011

Hosted services – Consumer
 

 

Professional services
 
11,443

 
8,552

Total deferred revenue
 
$
49,506

 
$
35,563

Schedule of Disaggregation of Revenue
The following table presents the Company's revenues disaggregated by revenue source (amounts in thousands):
 
Three Months Ended
 
Six Months Ended
 
 
June 30,
 
June 30,
 
 
2018
 
2017
(1) 
2018
 
2017
(1) 
Revenue:
 
 
 
 
 
 
 
 
Hosted services – Business
$
48,331

 
$
43,927

 
$
95,759

 
$
85,420

 
Hosted services – Consumer
4,952

 
4,460

 
9,632

 
8,630

 
Professional services
8,377

 
5,687

 
14,510

 
10,943

 
Total revenue
$
61,660

 
$
54,074

 
$
119,901

 
$
104,993

 
(1) As noted above, prior period amounts have not been adjusted under the modified retrospective method.
Schedule of Revenue by Geographic Region
The following table presents the Company’s revenues attributable to domestic and foreign operations for the periods presented (amounts in thousands):
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2018
 
2017
 
2018
 
2017
United States
$
35,572

 
$
34,078

 
$
69,643

 
$
65,763

Other Americas (1)
2,547

 
1,968

 
3,806

 
3,940

Total Americas
38,119

 
36,046

 
73,449

 
69,703

EMEA (2) (4)
17,519

 
13,953

 
34,438

 
27,465

APAC (3)
6,022

 
4,075

 
12,014

 
7,825

Total revenue
$
61,660

 
$
54,074

 
$
119,901

 
$
104,993

(1) Canada, Latin America and South America
(2) Europe, the Middle East and Africa (“EMEA”)
(3) Asia-Pacific (“APAC”)
(4) Includes revenues from the United Kingdom of $11.9 million and $9.1 million for the three months ended June 30, 2018 and 2017, respectively, and $23.5 million and $18.2 million six months ended June 30, 2018 and 2017, respectively.