-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, UNZMunHmxPxDukguQEzueRs0FZQkVk9H8zksllSLl9kTNHDrDhBhNU0lHx0EgUO3 Tq5p94q297ZZ32lYuW8Y4g== 0001104659-03-015736.txt : 20030725 0001104659-03-015736.hdr.sgml : 20030725 20030725170008 ACCESSION NUMBER: 0001104659-03-015736 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 4 CONFORMED PERIOD OF REPORT: 20030722 ITEM INFORMATION: Financial statements and exhibits ITEM INFORMATION: Regulation FD Disclosure FILED AS OF DATE: 20030725 FILER: COMPANY DATA: COMPANY CONFORMED NAME: APROPOS TECHNOLOGY INC CENTRAL INDEX KEY: 0001098803 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-PREPACKAGED SOFTWARE [7372] IRS NUMBER: 363644751 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-30654 FILM NUMBER: 03804087 BUSINESS ADDRESS: STREET 1: ONE TOWER LANE 28TH FLOOR CITY: OAKBROOK TERRACE STATE: IL ZIP: 60181 MAIL ADDRESS: STREET 1: ONE TOWER LANE 28TH FLOOR CITY: OAKBROOK TERRACE STATE: IL ZIP: 60181 8-K 1 a03-1443_18k.htm 8-K

 

UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 8-K

 

CURRENT REPORT

 

PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITITES EXCHANGE ACT OF 1934

 

Date of Report (Date of earliest event reported):  July 22, 2003

 

Commission File number 000-30654

 

APROPOS TECHNOLOGY, INC.

(Exact name of registrant as specified in its charter)

 

Illinois

 

36-3644751

(State or other jurisdiction of incorporation or organization)

 

(I.R.S. Employer Identification No.)

 

One Tower Lane, 28th Floor

Oakbrook Terrace, Illinois 60181

(Address of principal executive offices, including zip code)

 

(630) 472-9600

(Registrant’s telephone number, including area code)

 

 



 

 

Item 7.

Financial Statements and Exhibits.

 

 

 

 

(c)

Exhibits

 

 

Exhibit No.

 

Description

 

 

 

 

 

99.1

 

Press Release issued by Apropos Technology, Inc. dated July 22, 2003

 

99.2

 

Transcript of conference call held on July 22, 2003

 

 

Item 9.

Regulation FD Disclosure (information required by Item 12 of Form 8-K is being furnished under this Item 9 pursuant to SEC interim filing guidance dated March 27, 2003).

 

 

 

 

On July 22, 2003, the Registrant issued a press release announcing its financial results for the fiscal quarter ended June 30, 2003.  In conjunction with that press release, the Registrant conducted a conference call on July 22, 2003 to discuss those results with investors and financial analysts.  A copy of the press release is attached as Exhibit 99.1 and is incorporated herein by reference in its entirety.  A copy of the transcript of the conference call is attached hereto as Exhibit 99.2 and is incorporate herein by reference in its entirety.

 

 

 

The information in this Form 8-K is being furnished and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section.  The information in this Form 8-K may only be incorporated by reference in another filing under the Securities Exchange Act or Securities Act of 1933 if such subsequent filing specifically references this Form 8-K.

 

 

Signatures

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized, on July 25, 2003.

 

 

 

Apropos Technology, Inc.

 

 

 

 

 

/s/FRANCIS J. LEONARD

 

 

Francis J. Leonard

 

Chief Financial Officer and Vice President

 

(Principal Financial Officer and Authorized Officer)

 

2



 

Exhibit Index

 

Exhibit No.

 

Description

 

 

 

99.1

 

Press Release issued by Apropos Technology, Inc. dated July 22, 2003

99.2

 

Transcript of conference call held on July 22, 2003

 

3


EX-99.1 3 a03-1443_1ex991.htm EX-99.1

Exhibit 99.1

 

 

TUESDAY, JULY 22, 2003

 

Apropos Contact

Apropos Investors Relations Contact

Frank Leonard

Leslie Loyet

Apropos Technology

FRB/Weber Shandwick

Phone: (630) 472-9600 ext. 7724

Phone: (312) 640-6672

E-mail: frank.leonard@apropos.com

E-mail: lloyet@webershandwick.com

 

APROPOS TECHNOLOGY REPORTS SECOND QUARTER RESULTS

 

Oakbrook Terrace, IL – July 22, 2003 — Apropos Technology (Nasdaq: APRS), a leading provider of real time multi-channel interaction management solutions, today reported revenues were  $4.7 million for the second quarter ending June 30, 2003, compared to $5.5 million for the second quarter ended June 30, 2002.  Revenues for the six months ended June 30, 2003 were $9.8 million compared to $10.7 million for the six months ended June 30, 2002.

 

Net loss for the three months ended June 30, 2003, was $1.5 million, or a loss of $0.09 per share, compared to the net loss for the three months ended June 30, 2002, of $3.8 million, or a loss of  $0.23 per share.  Net loss for the six months ended June 30, 2003, was $3.4 million, or a loss of $0.21 per share, compared to the net loss for the six months ended June 30, 2002, of $7.6 million, or a loss of  $0.46 per share.  The current six month net loss includes restructuring and other charges of $0.4 million, or $0.03 per share.

 

“With the official launch of our Version 6 Enterprise release, the Company is in an excellent position to expand its market opportunities and secure new channels of distribution for its products,” states Kevin G. Kerns, CEO and President.  “On June 23, 2003, Apropos introduced its Version 6 Enterprise Edition, a highly scalable, real time communications platform that provides powerful interaction management capabilities for both traditional contact centers and broader  process workflow applications. Since its introduction, the Company has received very positive reception from its customers and partners. Several of our customers have already upgraded to the V6 platform as part of our beta program. Also several of our largest customers are now in the planning stages to upgrade to the new V6 release in the coming months. With the availability of V6, Apropos will also be pushing to expand its market through new and existing industry partnerships that can help leverage its “best in class” multi-channel interaction management capabilities.

 

“Lacking clear short term revenue visibility, we have been actively working to reduce our cost structure over the last several quarters.  These efforts have helped us reduce our operating losses in the current quarter to the lowest level since the

 



 

fourth quarter of 2000.  We continue to work toward our goal of reaching profitability in the near future.  On July 21, 2003, Apropos took additional actions to reduce costs, including a workforce reduction of approximately 25%. These reductions are expected to lower the Company’s quarterly operating expenses by approximately $1.0 million when fully implemented.

 

“The Company’s cash and investment balances at June 30, 2003 were $39.4 million.  With management closely scrutinizing spending, we have reduced the cash burn (defined as the change in cash, cash equivalents and short-term investments) in the second quarter to under $1.1 million.  This is the smallest quarterly cash burn since Apropos went public in February 2000.”

 

During the second quarter, the Company received six new customer orders, including Unisys Corporation, Associated News, and Telsk Korea. The Company also received a significant new order for our Version 6 web product from one of the world’s largest Internet companies.  In addition, the Company also received significant add-on orders from Schlumberger Network Systems and T-Netix.

 

A conference call will be conducted by the Company at 5:00 p.m. Eastern Time (ET) on Tuesday, July 22. The conference call will be available to all interested parties over the Internet.  To listen to the call on the Internet, go to www.apropos.com/investor or www.companyboardroom.com at least fifteen minutes early to register, download, and install any necessary audio software. For those who cannot listen to the live broadcast, a replay will be available shortly after the call at www.apropos.com/investor, www.companyboardroom.com or by dialing 706-645-9291 or 800-642-1687 and providing access code 1699605.  The replay will be available by phone through July 29, and over the Internet for 30 days.

 

About Apropos Technology

 

Apropos Technology, Inc. (NASDAQ: APRS) develops and markets one of the industry’s leading business communications platforms, providing an open, system independent application suite for real time, multi-channel interaction management. This application platform enables companies to personalize and intelligently manage all of their customer, employee, and vendor interactions, thereby reducing costs, improving communications and operating efficiency, and increasing overall revenue opportunities. The application provides timely and accurate information on communications of all types to those within the business who need visibility into real time business performance and trends. This information enables customers to react immediately to changing business conditions and make informed strategic decisions. The company’s award-winning solution has received seven (7) US patents for call center related technology inventions, including a patent on the concept of blending multi-channel communications into a single, universal queuing system. The solution intelligently classifies, prioritizes, routes and reports on each business interaction, based on the value of each interaction, across a variety of communications media, including Voice, E-mail, Web, Fax, and Voice over IP (VoIP). Apropos Technology serves over 300 clients worldwide from its Corporate headquarters in Oakbrook Terrace, Ill., and from its European headquarters in the United Kingdom. Additional information about Apropos and its products can be found at http://www.apropos.com.

 

Apropos Technology statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, including statements regarding Apropos Technology’s expectations, anticipations, goals, beliefs, targets, hopes, intentions or strategies regarding the future.  Forward-looking statements include statements regarding business model, product introduction and acceptance, future sales, sales growth and sales channels, profitability and results of operations, gross margins, operating expenses and financial stability.  These forward-looking statements are subject to various risks and uncertainties as more fully set forth under the caption “Risk Factors Associated with Apropos’ Business and Future Operating Results” in Apropos Technology’s Annual Report on Form 10-K for the year ended December 31, 2002, as filed with the Securities and Exchange Commission.  Apropos Technology’s actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements; Apropos Technology makes no commitment to disclose any revisions to forward-looking statements, or any facts, events or circumstances after the date hereof that may bear upon forward-looking statements.

 

-tables to follow-

 

2



 

Apropos Technology, Inc.

Condensed Consolidated Statements of Operations

(In thousands, except per share amounts)

 

 

 

Three months ended
June 30

 

Six months ended
June 30

 

 

 

2003

 

2002

 

2003

 

2002

 

 

 

(Unaudited)

 

(Unaudited)

 

(Unaudited)

 

(Unaudited)

 

Revenue

 

 

 

 

 

 

 

 

 

Software licenses

 

$

1,587

 

$

2,297

 

$

3,648

 

$

4,553

 

Services and other

 

3,069

 

3,212

 

6,165

 

6,116

 

Total revenue

 

4,656

 

5,509

 

9,813

 

10,669

 

 

 

 

 

 

 

 

 

 

 

Cost of goods and services

 

 

 

 

 

 

 

 

 

Cost of software

 

133

 

168

 

203

 

229

 

Cost of services and other

 

1,175

 

1,526

 

2,332

 

2,887

 

Total cost of goods and services

 

1,308

 

1,694

 

2,535

 

3,116

 

 

 

 

 

 

 

 

 

 

 

Gross margin

 

3,348

 

3,815

 

7,278

 

7,553

 

 

 

 

 

 

 

 

 

 

 

Operating expenses

 

 

 

 

 

 

 

 

 

Sales and marketing

 

1,924

 

3,920

 

4,208

 

7,409

 

Research and development

 

1,500

 

2,033

 

3,195

 

4,024

 

General and administrative

 

1,424

 

1,845

 

2,991

 

4,008

 

Stock compensation charge

 

75

 

107

 

150

 

214

 

Restructuring and other charges

 

 

 

448

 

 

Total operating expenses

 

4,923

 

7,905

 

10,992

 

15,655

 

 

 

 

 

 

 

 

 

 

 

Loss from operations

 

(1,575

)

(4,090

)

(3,714

)

(8,102

)

 

 

 

 

 

 

 

 

 

 

Other income (expense)

 

 

 

 

 

 

 

 

 

Interest income

 

123

 

244

 

283

 

512

 

Other income (expense), net

 

(12

)

 

(4

)

(17

)

Total other income

 

111

 

244

 

279

 

495

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(1,464

)

$

(3,846

)

$

(3,435

)

$

(7,607

)

 

 

 

 

 

 

 

 

 

 

Basic and diluted net loss per share

 

$

(0.09

)

$

(0.23

)

$

(0.21

)

$

(0.46

)

 

 

 

 

 

 

 

 

 

 

Weighted-average number of shares outstanding

 

16,729

 

16,694

 

16,702

 

16,676

 

 

3



 

Apropos Technology, Inc.

Condensed Consolidated Balance Sheets

(In thousands)

 

 

 

June 30
2003

 

December 31
2002

 

 

 

(Unaudited)

 

 

 

Assets

 

 

 

 

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

31,775

 

$

19,333

 

Short-term investments

 

7,605

 

22,718

 

Accounts receivable, net

 

2,766

 

2,837

 

Inventory

 

255

 

194

 

Prepaid expenses and other current assets

 

1,109

 

1,016

 

 

 

 

 

 

 

Total current assets

 

43,510

 

46,098

 

 

 

 

 

 

 

Equipment, net

 

1,614

 

2,174

 

Other assets

 

229

 

240

 

 

 

 

 

 

 

Total assets

 

$

45,353

 

$

48,512

 

 

 

 

 

 

 

Liabilities and shareholders’ equity

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Accounts payable

 

$

177

 

$

127

 

Accrued expenses

 

1,397

 

1,935

 

Deferred revenues

 

3,628

 

2,747

 

Other current liabilities

 

517

 

893

 

 

 

 

 

 

 

Total current liabilities

 

5,719

 

5,702

 

 

 

 

 

 

 

Shareholders’ equity

 

 

 

 

 

Common shares

 

171

 

170

 

Additional paid-in capital

 

101,835

 

101,578

 

Treasury stock

 

(392

)

(392

)

Accumulated deficit

 

(61,980

)

(58,546

)

 

 

 

 

 

 

Total shareholders’ equity

 

39,634

 

42,810

 

 

 

 

 

 

 

Total liabilities and shareholders’ equity

 

$

45,353

 

$

48,512

 

 

###

 

4


EX-99.2 4 a03-1443_1ex992.htm EX-99.2

Exhibit 99.2

 

 

FBR WEBER SHANDWICK

Apropos Technology 2Q03 Conference Call

Leader, Frank Leonard

ID# 1699605

07/22/03

 

 

Date of Transcription:  July 24, 2003

 



 

Amy:

 

Good afternoon.  My name is Amy, and I will be your conference facilitator today.  At this time, I would like to welcome everyone to the Apropos Technology 2nd Quarter 2003 conference call.  All lines have been placed on mute to prevent any background noise.  After the speaker’s remarks, there will be a question and answer period.  If you would like to ask a question during this time simply press * then the number 1 on your telephone keypad.  If you would like to withdraw your question, press the # key.  Thank you.

 

 

 

 

 

I will now turn the conference over to Ms. Leslie Loyet.  Ma’am, you may proceed.

 

 

 

Leslie:

 

Thank you.  Good afternoon, everyone, and thank you again for joining us for Apropos’ 2nd Quarter conference call.  By now everyone should have received a copy of the press release that was sent out this afternoon.  If anyone needs a copy, it is available on Apropos’ website at www.apropos.com, or you can call my colleague, Karen Droba at 312-640-6770, and she will fax one over to you immediately.

 

 

 

 

 

Before I turn the call over to Kevin Kerns, Apropos’ president and CEO, I need to remind you that certain statements made during this conference call that are not historical may be deemed forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  Although Apropos believes the expectations reflected in any forward-looking statements are based on reasonable assumption, they can give no assurance that its expectations will be attained.

 

 

 

 

 

Factors and risks that could cause actual results to differ materially from expectations are detailed in this afternoon’s press release and from time to time in the company’s filings with the SEC.  Additionally, we wanted to let people know that the information and statements made during the call are made as of the date of the call.  Listeners to any replay should understand that the passage of time by itself will diminish the quality of the statements.

 

 

 

 

 

Also, the contents of the call are the property of the company, and any replay or transmission of the call may be done only with the consent of Apropos Technology.  With that aside, I would now like to turn the call over to Kevin Kerns.  Please go ahead.

 

2



 

Kevin:

 

Thank you, Leslie.  Good afternoon, everyone.  Joining me today is Frank Leonard, our chief financial officer and senior vice-president.  The 2nd quarter of 2003 represented a difficult revenue quarter for the company.  The continuing delay in customer decisions has directly impacted the results of the quarter.  Despite posting a revenue shortfall, management’s focus on cost controls managed to keep operating losses in check, and reduced our cash usage to the lower level in over 3 years since the company went public.

 

 

 

 

 

During the quarter, the company achieved one of the most significant milestones in its history, the official release of the long-anticipated Version 6.0 Enterprise Edition.  With the availability of Version 6.0, we believe this company is in a much stronger position to expand its market and secure new channels of distribution for its products.

 

 

 

 

 

In a few moments, I will discuss the importance of this major milestone, and the impact it may have on our business in the coming quarter.  Before I do, I would like to review our 2nd quarter results.

 

 

 

 

 

In the 2nd quarter, the company posted revenues of 4.7 million, ending June 30, 2003, down from 5.5 million in the 2nd quarter of 2002.  Two major channel orders with software valued at around $600,000 were anticipated to close in June but pushed into July.  One of these closed the first week of July, the other is still tracking to close this month.

 

 

 

 

 

The company received 6 new customer orders during the 2nd quarter.  New customer orders were received from Unisys Corporation, Associated News, and Telsk Korea.  The company also received a significant new order for Version 6.0 from one of the world’s largest internet companies.

 

 

 

 

 

Major add-on orders were also received from Schlumberger Network Systems and T-Netix.

 

 

 

 

 

License revenues in the 2nd quarter were 1.6 million, down from

 

3



 

 

 

2.3 million in the same period of 2002.  The license revenue decline can be attributed to fewer new customer wins, weaker channel contribution, and deferred customer decisions.  Despite overall channel activity improving, the number of actual deals that closed in the quarter was down from the previous quarter.  We anticipate that this trend will reverse in Q3, with channels contributing a larger percentage of our revenues than in Q2.

 

 

 

 

 

Despite the shortfall in license revenues, the company’s previous actions to reduce operating costs have had a significant impact on its operating loss and cash flows.  In the 2nd quarter, net operating losses dropped to 1.5 million compared to a net operating loss of 3.8 million in the same period a year ago.  This is the lowest operating loss since the company went public in the 1st quarter of 2000.

 

 

 

 

 

With lower operating costs, cash burn for the quarter also dropped to under 1.1 million, its lowest level since the 4th quarter of 2000.  Although this is a major improvement, the board and management are committed to get the company to break-even and profitability in the near future.

 

 

 

 

 

With the Version 6.0 release now complete, we have the opportunity to re-align our resources and focus more of our assets on driving revenue growth.  On July 21, the company took such an action by reducing cut-downs by another 25%, primarily in areas that are not revenue producing.  These actions will take an additional $1 million in quarterly cash operating costs out of the business, and focus more budget dollars toward driving an supporting customer and partner opportunities in the field.  With these cost-cutting measures fully implemented, the company will be on track to reach profitability in the not-too-distant future.

 

 

 

 

 

With the business right sized for current revenue levels, we have protected our strong cash position and guaranteed our long-term viability.  As of June 30, 2003, the company maintains over $39 million of cash and short-term investments.  Now our entire focus of the company turns toward the customer roll-out, partner adoption, and overall market penetration of Version 6.0.

 

4



 

 

 

In just a few moments, I will discuss some of our early V6 wins, and the response we are receiving from key customers and partners around the globe.

 

 

 

 

 

At this time, I would like to turn the call over to Frank, and have him describe in more detail the financial performance of the company in the 2nd quarter.  Frank?

 

 

 

Frank:

 

Thank you, Kevin.  Revenues for the 2nd quarter of 2003, at $4.7 million, were down 15% from the $5.5 million from the year ago period.  In the current quarter, the software license revenue component totaled $1.6 million, a decrease of 31% from the $2.3 million in the 2nd quarter of 2002.  The explanation for this decrease was previously discussed by Kevin.

 

 

 

 

 

Revenue from services and other in the current quarter is $3.1 million, decreased $.1 or 4% in the year ago period.  Support revenues increased from 1.8 million to $2.2 million, but not enough to offset the decline in services, hardware, and billable travel.  Support revenue growth is consistent with the sequential quarterly increase that the company experienced throughout 2002 due to new customer cutovers and expansion of systems by existing customers.

 

 

 

 

 

On a geographic basis, North America business in the 2nd quarter of 2003 was 75% of revenues compared to 68% in the year ago quarter.  On a dollar basis, where all regions showed a decline in revenue compared to the year ago period, the most dramatic decrease was in Europe, which was down 37%.  In a channel basis, the indirect and OEM business in the 2nd quarter of 2003 was 24% compared to 22% for the same period a year ago.

 

 

 

 

 

In the current quarter, the company added 6 new customers.  Over 80% of these customers selected our multi-media capabilities for voice, e-mail or web.  The calculated average sales price for new customers totaled $187,000.  While this is down from the previous quarter, it is in line with the AFP levels during the 2nd half of 2002.

 

 

 

 

 

We still expect projects to be smaller in scope, and the buyer in general staying conservative.  Gross margins for the 2nd quarter of

 

5



 

 

 

2003 of 72% improved from the 69% in the same quarter a year ago.  Even with the lower mix of higher-margin software revenue, this was more than offset by the service and other revenue margins in the current quarter, comparing favorably with the year ago period.  While principally due to better staff utilization in the professional services organization that includes customer support, there were also lower revenues from hardware and billable travel, which contributes little or no margin.

 

 

 

 

 

Operating expenses for the 2nd quarter of 2003 of $4.9 million are down 38% from the year ago quarter.  Lower operating costs were led by reduced staffing levels, bonus accruals, recruiting costs, and lower marketing spending.  These decreases were offset to a lesser extent by higher employee benefit costs and higher director and officer insurance premiums.

 

 

 

 

 

Total staffing, including the professional service organization, was 128 at June 2003 compared to 185 a year ago June.  The company’s loss from operations for the current quarter was $1.6 million.  This compared with a loss from operations for the prior year 2nd quarter of $4.1 million.  Even with the decline in revenues, cost reduction initiatives drove the 62% decline in loss from operations.

 

 

 

 

 

Interest income and other in the 2nd quarter of 2003 totaled $111,000 which is down 55% from the $244,000 in the prior year quarter.  While investment balances are down 17%, investment yields have also declined over the past year.

 

 

 

 

 

The US GAAP net loss for the 2nd quarter of 2003 of $1.5 million represents an improvement of 52% from the year ago net loss of $3.8 million.  The same was true for the net loss per share, with a current quarter net loss of $.09 per share, 52% lower than the net loss of $.23 per share a year ago.

 

 

 

 

 

With the continued strong balance sheet, the company remains a viable entity.  The cash and short-term investment balance as of June 30 is over $39 million.  These balances are conservatively invested in government agency bonds and money market accounts. The weighted average maturity on the investment portfolio was 20 days, with a current yield of 1.13%.

 

6



 

 

 

Trade receivables at June 2003 total $2.8 million.  The day sales outstanding at June 30 of 53 days remains unchanged from March 31.  It is the fourth consecutive quarter that the company’s DSO level has been below 60 days.

 

 

 

 

 

The cash burn for the 2nd quarter of 2003 and the trailing four quarters were 1.1 and $8 million respectively.  These amounts represent cash flows associated with operating losses, changes in working capital, capital expenditure needs, as well as other miscellaneous transactions.

 

 

 

 

 

In general, fluctuations in the company’s quarterly cash burn do impart to such items as change in revenue levels, increases or decreases in DSO levels, the timing of annual support billing, payments associated with restructuring charges, and large payments related to legal costs, accounting services and insurance payments.

 

 

 

 

 

Finally, our book value per share, based on $16,798,978 shares outstanding at June 30 was $2.36.  The combined cash and short-term investment balances alone represent $2.34 per share.

 

 

 

 

 

Let me take a moment to discuss our expectations going forward.  I would again refer you to the opening remarks regarding forward-looking statements.  A sluggish economy and rising unemployment levels continue to impact overall buying behavior.  As a result, the company continues to lack any good visibility.  Like many other businesses, particularly those dealing with technology enhancements, it is extremely difficult to determine when a significant increase in capital spending may occur.

 

 

 

 

 

As a result of this poor revenue visibility, we continue to closely monitor our cost structure.  Management again took action in mid-July to reduce staffing levels approximately 25%, leaving staffing levels around 100 employees.  In addition to these personnel changes, we are also investigating cost initiatives for facility and insurance costs.  We anticipate operating expenses in the 3rd quarter, excluding the restructuring charge, to be near or below $4.2.

 

7



 

 

 

The 2nd quarter cash burn of $1.1 million was the lowest level since the company went public.  We anticipate the cash burn for the 3rd quarter will be in the range of $500,000-750,000.  We believe Apropos is a viable company that will survive these very trying economic times.  We have been making the tough decisions over the last several quarters to reduce costs in order to position the company to reach profitability.

 

 

 

 

 

While it is still our goal to be profitable, the lack of any reliable revenue visibility keeps the projection of a specific quarter unclear. With the newly-released Enterprise Edition of our multi-channel interaction management software solution, we are better positioned than ever to achieve our goal of profitability.

 

 

 

 

 

At this time, I would like to turn back the discussion to Kevin.

 

 

 

Kevin:

 

Thanks, Frank.  For the next few minutes, I would like to highlight the key business developments for the 2nd quarter, and share with you some of the initial feedback received from our customers and partners on the new Version 6.0 release.  In previous conference calls, we have discussed the significant investments made in new product development.

 

 

 

 

 

The culmination of these investments came with the successful release of our Version 6.0 Enterprise Edition on June 23.  We believe that the Version 6.0 product platform is a key to our ability to expand our market opportunities, establish new channels of distribution, and open up new markets for our technology beyond the traditional contact center.

 

 

 

 

 

As we continue to market our solution, a clear trend is beginning to establish itself.  The industry segments we continue to find broadest interest in adoption for our solution is in the vertical outsourcing and financial services areas.  If we look at our current customer base, we now have nearly a dozen active outsourcing customers around the globe who have selected the Apropos solution for their call center infrastructure.  These outsourcers range from one of the largest business consulting and outsourcing companies in the world to many smaller, more targeted vertical

 

8



 

 

 

outsourcers who provide either IT services, contact center, or business process outsourcing, referred to as BPO, for specific vertical industries such a loan origination, mortgage processing, credit card processing, etc.

 

 

 

 

 

In the 2nd quarter alone, we closed 3 of our largest deals with outsourcers: Schlumberger, Unisys Corporation, and Telsk Korea. The Schlumberger agreement is a multi-year global sourcing contract where Apropos will provide the critical call center application infrastructure for a total of 11 different locations around the globe in order to support Schlumberger’s growing outsourcing business.

 

 

 

 

 

The Unisys deal is for state outsourcing for Medicare claims. And Telsk Korea, a joint venture with Telsk Canada, provides IT sourcing in Korea, China and the Philippines.  We believe that the Version 6.0 product is ideally suited for the outsourcing market based on its scalable architecture, high reliability, and lower total cost of ownership.

 

 

 

 

 

In comparison to other competitive products on the market, the Apropos Version 6.0 product can help outsourcers manage their service delivery more efficiently while lowering their unit cost and ultimately making them more competitive in securing new outsourcing clients.

 

 

 

 

 

In what has become a very competitive and lucrative market, outsourcers need solutions to help them drive higher productivity, improved measurement and recording, and lower unit costs in order to win new customers, business customers.  Version 6.0 delivers on all three.

 

 

 

 

 

On the financial services front, the company continues to fare quite well.  Financial services, including banking, credit card processing, mortgage lending and insurance, makes up Apropos’ largest number of installed-base customers.  Customers such as ABN-AMRO Bank, MetLife and Fannie Mae continue to buy more products and services.  Another trend we see emerging is that many of the traditional money center banks and large financial services companies have already made significant investments to automate

 

9



 

 

 

their businesses and reduce their costs.  But many of the mid-market banks, credit unions and financial services companies are only now making those investment decisions.  We believe there is a great opportunity in this area, and a solution like Version 6.0 that delivers a solid return on investment is relatively easy to deploy, and comes with a lower total cost of ownership, can serve this market extremely well.

 

 

 

 

 

The company intends to develop targeted marketing campaigns to address these two vertical market segments, and align our sales efforts to maximize opportunities in these areas.

 

 

 

 

 

In addition, the company will be looking to expand its footprint with its current customer base.  With Version 6.0, the company now has the scalability, reliability and architecture to deliver enterprise-wide interaction management capabilities.

 

 

 

 

 

We believe there is a significant upselling opportunity in our existing customer base to expand the use of our product within both traditional and non-traditional contacts in our areas, such as customer service, help desk, human resources, order fulfillment, and web-based sales and service.

 

 

 

 

 

Over the past 60 days, we have been out in front of many of our existing clients presenting the new Version 6.0 product.  The feedback from these customer visits has been extremely positive.  Not only does Version 6.0 support an entirely new web standard architecture, but it continues to provide support for our traditional 32 bit Microsoft Widows customer base.  Independent of the underlying architecture, Version 6.0 delivers over 100 customer-specific enhancements.

 

 

 

 

 

With our largest customers, like Veritas, Accenture, and Schlumberger, Version 6.0 is critical to their future growth plans, and all three are either already using parts of Version 6.0 or are planning to upgrade in the coming months.  Version 6.0 has the capabilities these firms need to really grow their footprint while delivering critical uptime performance essential in managing a global 7x24 multi-site operation.

 

10



 

 

 

For some of our prospective and existing partners, the scalable resilience and embeddable architecture of Version 6.0 is a must to play in these markets.  We continue to work closely with our channel partners such as JD Edwards to fully integrate our Version 6.0 solution and maximize the market opportunities available in both ERP and CRM customers.

 

 

 

 

 

We are also working with our JD Edwards contacts to expand our current relationship with PeopleSoft, their new parent company.  We have held numerous discussions with the PeopleSoft team for the past several months, and continue to work hard toward establishing a broader business partnership between PeopleSoft and Apropos.

 

 

 

 

 

Overall the rollout response to Version 6.0 has been very encouraging.  It’s still very early, but there are positive signs that it has gained solid customer and partner support.  Some customers have already placed orders to upgrade.  Many others are trying to schedule the upgrade with their IT organizations, or putting it into their budgets for 2004.

 

 

 

 

 

During the quarter, the company secured its first new Version 6.0 customer from one of the world’s largest internet companies.  The order was for a new Version 6.0 secure webchat product with requirements for 85,000 live chats per day with a 99.5% uptime.  The system is planned to go into production in the 3rd quarter.

 

 

 

 

 

With Version 6.0 now commercially available, we will be pushing hard to expand our market through new and existing industry partnerships, focusing on those companies who have a clear product or a compelling business need, who have strong brand and market awareness, and to provide us a solid distribution channel for our best in class solution.  We will also strengthen our sales and marketing initiatives into the vertical outsourcing and financial services markets, and make sure we maximize the opportunities with our core customer base.

 

 

 

 

 

With over $39 million in cash and short-term investments, and cash burn coming down significantly over the next two quarters, the company will remain in a very strong financial position.  The

 

11



 

 

 

restructuring moves recently completed should have a direct and positive impact on the company’s ability to achieve profitability in the near term.

 

 

 

 

 

For our customers and our partners, these moves will insure that Apropos remains a strong and viable business partner for many years to come.  We appreciate your ongoing support of Apropos Technology.  And we are now ready for questions.

 

 

 

Amy:

 

At this time I would like to remind everyone, in order to ask a question, please press * then the number 1 on your telephone keypad.  We'll pause for just a moment to compile the Q&A roster. Once again, if you would like to ask a question, please press * then the number 1 on your telephone keypad.  We'll give everyone an additional moment to ask a question.  If you have a question, please press *1.

 

 

 

 

 

There are no questions at this time.

 

 

 

Kevin:

 

Thank you for joining us today.  If any of you have further questions for either Frank or I, please feel free to contact us.  And again, thank you for attending today's conference call.  Thank you.

 

 

 

Amy:

 

Thank you for participating in today's Apropos Technology 2nd Quarter 2003 conference call.  You may now disconnect.

 

12


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