UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 6-K
REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 UNDER THE SECURITIES EXCHANGE ACT OF 1934
For the month of July 2017
Commission File Number: 000-30342
JACADA LTD.
(Translation of registrant's name into English)
8 Hasadnaot Street
Herzliya 46728, Israel
(Address of principal executive office)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F [ X ] Form 40-F [ ]
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
CONTENTS
This Report on Form 6-K of Jacada consists of the following documents, which are attached hereto and incorporated by reference herein:
Press Release, released publicly on July 27, 2017: Jacada Visual IVR Subscription Extension ordered by Leading Global Technology Company
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
| JACADA LTD. | ||
| (Registrant) | ||
| Date: July 27, 2017 | /s/ Caroline Cronin | |
| Caroline Cronin | ||
| Chief Financial Officer | ||
EXHIBIT 99.1
Jacada Visual IVR Subscription Extension Ordered by Leading Global Technology Company
Fortune 50 technology customer grants additional 2 year extension of Visual IVR in 4 business units
ATLANTA, July 27, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announced today that one of its Fortune 50 technology customers has executed a third material order, this time to extend its subscription to Jacada’s Visual IVR customer interaction technology for an additional two years. The Visual IVR deployment includes four business units located in the United States and several areas of EMEA including the UK, Italy, Germany, France, Nordic countries, and others.
A video accompanying this release is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/fb215a5a-fcea-40ff-9dac-e903d56819b8.
Supporting the company’s mobile initiatives, Jacada Visual IVR helps customers efficiently connect with the company for sales and support from mobile devices as well as to conduct product activations. The Jacada service has already provided significant benefits to this technology company and continues to receive extremely positive feedback from their customers.
“Continued use and growth of Visual IVR in some of the world’s most recognized brands reaffirms that Jacada’s Visual IVR solution is a tremendous asset to companies seeking superior customer experiences,” says Guy Yair, Chief Executive Officer of Jacada. “Being several years into this particular implementation, the strong numbers behind the improvement of the customer experience have led to additional extensions and uses for Visual IVR.”
The Jacada Visual IVR solution provides consumers an effortless way to connect with companies from their device of choice to get immediate answers. It enables them to connect with the right people in the company efficiently and in a personalized manner. Visual IVR increases customer loyalty, decreases the cost to serve, and provides a better overall consumer experience.
About Jacada
Jacada Inc. enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization, whether at the contact center, on the mobile, the website, or at the retail store. Most Jacada deployments provide complete return on investment within the first three to seven months after deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.
Contact:
A. Lee Judge
Senior Digital Marketing Manager
Jacada
770-776-2326
ljudge@jacada.com