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Note: Regulation S-T Rule 101(b)(1) only permits the submission in paper of a Form 6-K if submitted solely to provide an attached annual report to security holders.
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Note: Regulation S-T Rule 101(b)(7) only permits the submission in paper of a Form 6-K if submitted to furnish a report or other document that the registrant foreign private issuer must furnish and make public under the laws of the jurisdiction in which the registrant is incorporated, domiciled or legally organized (the registrant's "home country"), or under the rules of the home country exchange on which the registrant's securities are traded, as long as the report or other document is not a press release, is not required to be and has not been distributed to the registrant's security holders, and, if discussing a material event, has already been the subject of a Form 6-K submission or other Commission filing on EDGAR.
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Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
| Dated: June 28, 2016 |
Jacada, Ltd. By: /s/ Caroline Cronin Caroline Cronin Chief Financial Officer |
| Exhibit | Description of Exhibit | |
| 99.1 | Press Release of Jacada, Ltd. dated June 28, 2016 |
Fortune 50 Technology Customer Broadens Its Use of Patented Jacada Solution to Increase Consumer Experience and Loyalty
ATLANTA, GA -- (Marketwired - June 28, 2016) - Jacada Ltd. (OTCQB: JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announced today that one of its Fortune 50 technology customers has again made an additional material order to extend its utilization of Jacada Visual IVR customer interaction technology. Following a recent expansion into more markets, use cases, and business lines, the new contract extends the company's implementation of Jacada's patented Visual IVR solution.
Active in several major business units of this multi-national customer, the Visual IVR deployment includes the United States and several areas of EMEA including the UK, Italy, Germany, France, Nordic countries, and others.
Supporting the company's mobile initiatives, Jacada Visual IVR helps customers efficiently connect with the company for sales and support from mobile devices as well as to conduct product activations. The Jacada service has already provided significant benefits to this technology company and continues to receive extremely positive feedback from their customers.
"Considering the ubiquitous reach of our customer, this is undoubtedly the largest implementation of Visual IVR technology to date, for any company," says Guy Yair, Co-Chief Executive Officer of Jacada. "With this recent extension of Jacada technology within one of the world's best known technology organizations, again Jacada Visual IVR is confirmed as a leader in the solution type."
The Jacada Visual IVR solution provides consumers an effortless way to connect with companies from their device of choice to get immediate answers. It enables them to connect with the right people in the company efficiently and in a personalized manner. Visual IVR increases customer loyalty, decreases the cost to serve, and provides a better overall consumer experience.
About Jacada
Jacada Inc. enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization, whether at the contact center, on the mobile, the website, or at the retail store. Most Jacada deployments provide complete return on investment within the first three to seven months after deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.
Embedded Video Available: https://jacada-video.wistia.com/medias/vgvj80sxmk
Contact: A. Lee Judge Senior Digital Marketing Manager Jacada 770-776-2326 ljudge@jacada.com