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                                                                    EXHIBIT 23.1




                       CONSENT OF INDEPENDENT ACCOUNTANTS


We hereby consent to the incorporation by reference in the Registration
Statements of eLoyalty Corporation on Form S-8 (File Nos. 333-96473, 333-30374
and 333-42284) of our report dated January 30, 2001 relating to the consolidated
financial statements, which appears in the 2000 Annual Report to Stockholders of
eLoyalty Corporation, which is incorporated by reference in eLoyalty's Annual
Report on Form 10-K for the year ended December 30, 2000. We also consent to the
incorporation by reference of our report dated January 30, 2001 relating to the
financial statement schedule, which appears in eLoyalty's Annual Report on Form
10-K.




PricewaterhouseCoopers LLP

Chicago, Illinois
March 19, 2001