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Warrant Transaction Agreements - Amazon.com, Inc. Transaction Agreement (Details)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
USD ($)
$ / shares
shares
Nov. 02, 2020
USD ($)
installment
$ / shares
shares
Jan. 01, 2019
USD ($)
installment
$ / shares
shares
Jul. 20, 2017
USD ($)
Apr. 04, 2017
USD ($)
shares
Dec. 31, 2020
$ / shares
shares
Dec. 31, 2021
USD ($)
shares
Dec. 31, 2020
USD ($)
$ / shares
shares
Dec. 31, 2019
USD ($)
Apr. 30, 2017
shares
Class of Warrant or Right [Line Items]                    
Reduction in revenue       $ 10,900       $ 399,700    
Selling, general and administrative             $ 179,852 79,348 $ 43,202  
Exercise price calculation       The exercise price of the third tranche of Walmart Warrant Shares will be an amount per share equal to ninety percent (90%) of the 30-day volume weighted average share price of the common stock as of the final vesting date of the second tranche of Walmart Warrant Shares, provided that, with limited exceptions, the exercise price for the third tranche will be no lower than $1.1893            
Provision for loss contracts related to service             (63,124) $ (33,125) 1,643  
Amazon                    
Class of Warrant or Right [Line Items]                    
Risk-free interest rate 0.58% 0.58%       0.58%   0.58%    
Volatility 75.00% 75.00%       75.00%   75.00%    
Expected average term   6 years 5 months 1 day           6 years 3 months 3 days    
Exercise price | $ / shares $ 13.81 $ 13.81       $ 13.81   $ 13.81    
Stock price | $ / shares $ 33.91 15.47       $ 33.91   $ 33.91    
Walmart                    
Class of Warrant or Right [Line Items]                    
Risk-free interest rate     2.63%              
Volatility     95.00%              
Expected average term     8 years 6 months 18 days              
Exercise price | $ / shares     $ 2.12              
Stock price | $ / shares     $ 1.24              
Warrants issued with the Amazon, Inc transaction agreement                    
Class of Warrant or Right [Line Items]                    
Shares of common stock that can be purchased from warrants issued (in shares) | shares         55,286,696         55,286,696
Reduction in revenue $ 399,700           $ 500 $ 420,000 4,100  
Number of warrants exercised (in shares) | shares             17,461,994 0    
Warrant shares vested (in shares) | shares 55,286,696         55,286,696 55,286,696 55,286,696    
Fair value of warrants per share | $ / shares $ 26.95 $ 10.57                
Warrant percentage weighted average share price             90.00%      
Warrants issued with the Amazon, Inc transaction agreement | Amazon                    
Class of Warrant or Right [Line Items]                    
Number of warrants exercised (in shares) | shares             17,461,994 0    
Tranche one of warrants issued with the Amazon.com, Inc transaction agreement                    
Class of Warrant or Right [Line Items]                    
Shares of common stock that can be purchased from warrants issued (in shares) | shares         5,819,652          
Cash payments to be received under agreement         $ 600,000          
Selling, general and administrative         $ 6,700          
Exercise price calculation           $1.1893        
Tranche two of warrants issued with the Amazon.com, Inc. Transaction Agreement                    
Class of Warrant or Right [Line Items]                    
Cash payments to be received under agreement     $ 50,000              
Reduction in revenue             $ 497 $ 9,000 $ 4,100  
Warrant shares vested (in shares) | shares     29,098,260              
Number of installments | installment     4              
Tranche two of warrants issued with the Amazon.com, Inc. Transaction Agreement | Maximum                    
Class of Warrant or Right [Line Items]                    
Cash payments to be received under agreement     $ 200,000              
Tranche three of warrants issued with the Amazon.com, Inc. Transaction Agreement                    
Class of Warrant or Right [Line Items]                    
Cash payments to be received under agreement   $ 50,000                
Reduction in revenue             24,100      
Warrant shares vested (in shares) | shares   20,368,784                
Number of installments | installment   8                
Exercise price of warrants (in dollars per share) | $ / shares $ 13.81         $ 13.81   $ 13.81    
Fair value of warrants per share | $ / shares   $ 10.57                
Tranche three of warrants issued with the Amazon.com, Inc. Transaction Agreement | Maximum                    
Class of Warrant or Right [Line Items]                    
Cash payments to be received under agreement   $ 400,000                
Warrant Issued With Amazon                    
Class of Warrant or Right [Line Items]                    
Reduction in revenue             $ 399,700      
Warrant shares vested (in shares) | shares 5,354,905 12,730,490       5,354,905   5,354,905    
Provision for loss contracts related to service               $ 12,800