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Warrant Transaction Agreements - Amazon.com, Inc. Transaction Agreement (Details)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Jun. 11, 2021
shares
Dec. 31, 2020
USD ($)
$ / shares
shares
Nov. 02, 2020
USD ($)
installment
$ / shares
shares
Jan. 01, 2019
USD ($)
installment
shares
Apr. 04, 2017
USD ($)
shares
Mar. 31, 2021
USD ($)
$ / shares
shares
Mar. 31, 2020
USD ($)
Dec. 31, 2020
USD ($)
$ / shares
shares
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Apr. 30, 2017
shares
Class of Warrant or Right [Line Items]                      
Selling, general and administrative           $ 25,579 $ 11,109        
Risk-free interest rate   0.58% 0.58%         0.58%      
Volatility   75.00% 75.00%         75.00%      
Expected average term     6 years 5 months 1 day         6 years 3 months 3 days      
Exercise price | $ / shares   $ 13.81 $ 13.81         $ 13.81      
Stock price | $ / shares   $ 33.91 15.47         $ 33.91      
Warrant shares exercised (in shares) | shares           16,489,014          
Warrant Transaction Agreements                      
Class of Warrant or Right [Line Items]                      
Shares of common stock that can be purchased from warrants issued (in shares) | shares         55,286,696           55,286,696
Reduction in revenue           $ 104 $ 1,300        
Warrant shares vested (in shares) | shares   55,286,696           55,286,696      
Fair value of warrants per share | $ / shares   $ 26.95 $ 10.57         $ 26.95      
Warrant shares exercised (in shares) | shares 4,534,130         9,214,449          
Tranche one of warrants issued with the Amazon.com, Inc transaction agreement                      
Class of Warrant or Right [Line Items]                      
Shares of common stock that can be purchased from warrants issued (in shares) | shares         5,819,652            
Cash payments to be received under agreement         $ 600,000            
Selling, general and administrative         $ 6,700            
Exercise price calculation           $1.1893          
Tranche two of warrants issued with the Amazon.com, Inc. Transaction Agreement                      
Class of Warrant or Right [Line Items]                      
Cash payments to be received under agreement       $ 50,000              
Reduction in revenue               $ 9,000 $ 4,100 $ 9,800  
Warrant shares vested (in shares) | shares       29,098,260              
Number of installments | installment       4              
Tranche two of warrants issued with the Amazon.com, Inc. Transaction Agreement | Maximum                      
Class of Warrant or Right [Line Items]                      
Cash payments to be received under agreement       $ 200,000              
Tranche three of warrants issued with the Amazon.com, Inc. Transaction Agreement                      
Class of Warrant or Right [Line Items]                      
Cash payments to be received under agreement     $ 50,000                
Reduction in revenue   $ 399,700           24,100      
Warrant shares vested (in shares) | shares     20,368,784                
Number of installments | installment     8                
Exercise price of warrants (in dollars per share) | $ / shares           $ 13.81          
Fair value of warrants per share | $ / shares     $ 10.57                
Warrant percentage weighted average share price           90.00%          
Tranche three of warrants issued with the Amazon.com, Inc. Transaction Agreement | Maximum                      
Class of Warrant or Right [Line Items]                      
Cash payments to be received under agreement     $ 400,000                
Warrant Issued With Amazon                      
Class of Warrant or Right [Line Items]                      
Reduction in revenue               $ 399,700      
Warrant shares vested (in shares) | shares   5,354,905 12,730,490         5,354,905      
Provision for loss contracts related to services               $ 12,800