001-33664 | 43-1857213 | |
(Commission File Number) | (I.R.S. Employer Identification Number) |
Exhibit | Description | ||
99.1 | Press Release dated November 6, 2012 * |
• | our ability to sustain and grow revenues and free cash flow by offering video, Internet, telephone, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our markets and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures and the difficult economic conditions in the United States; |
• | the development and deployment of new products and technologies; |
• | the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite operators, wireless broadband and telephone providers, and digital subscriber line (“DSL”) providers, and video provided over the Internet; |
• | general business conditions, economic uncertainty or downturn, high unemployment levels and the level of activity in the housing sector; |
• | our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents); |
• | the effects of governmental regulation on our business; |
• | the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and |
• | our ability to comply with all covenants in our indentures and credit facilities any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions. |
CHARTER COMMUNICATIONS, INC., | ||||
Registrant | ||||
By: | /s/ Kevin D. Howard | |||
Kevin D. Howard | ||||
Senior Vice President - Finance, Controller and | ||||
Date: November 6, 2012 | Chief Accounting Officer |
Exhibit | Description | ||
99.1 | Press Release dated November 6, 2012 * |
NEWS |
• | Customer relationship trends improved year over year with 119,000 more residential and commercial relationships, and a significant increase in triple play sell-in. Residential primary service units ("PSUs") grew by 48,000 compared to a gain of 1,000 a year ago. |
• | Third quarter revenues of $1.880 billion grew 3.7% on a pro forma1 basis and 3.9% on an actual basis compared to the third quarter of 2011, due to growth in Internet, commercial and advertising sales. |
• | Residential Internet revenues rose 7.6% on a pro forma basis and 7.9% on an actual basis. Charter added more than 300,000 Internet customers over the past twelve months. |
• | Commercial revenues grew 20.9% on a pro forma and actual basis driven by growth across all business groups, marking the sixth consecutive quarter of over 20% growth. |
• | Adjusted EBITDA2 was $651 million, down 0.5% on a pro forma basis and 0.3% on an actual basis compared to prior year as revenue growth was offset by an increase in operating expenses to support new operating strategies. Net loss totaled $87 million in the quarter. |
• | Net cash flows from operating activities totaled $468 million for the quarter. Higher capital expenditures to support our growth and operating strategies led to free cash flow2 of negative $17 million. |
Approximate as of | |||||||||
Actual | |||||||||
September 30, 2012 (a) | September 30, 2011 (a) | Y/Y Change | |||||||
Footprint | |||||||||
Estimated Homes Passed Video (b) | 11,996 | 11,928 | 1% | ||||||
Estimated Homes Passed Internet (b) | 11,665 | 11,602 | 1% | ||||||
Estimated Homes Passed Phone (b) | 11,040 | 10,840 | 2% | ||||||
Penetration Statistics | |||||||||
Video Penetration of Homes Passed Video (c) | 33.6 | % | 35.1 | % | -1.5 ppts | ||||
Internet Penetration of Homes Passed Internet (c) | 32.0 | % | 29.5 | % | 2.5 ppts | ||||
Phone Penetration of Homes Passed Phone (c) | 17.0 | % | 16.3 | % | 0.7 ppts | ||||
Residential | |||||||||
Residential Customer Relationships (d) | 5,015 | 4,922 | 2% | ||||||
Residential Non-Video Customers | 990 | 734 | 35% | ||||||
% Non-Video | 19.7 | % | 14.9 | % | 4.8 ppts | ||||
Customers | |||||||||
Video (e) | 4,025 | 4,188 | -4% | ||||||
Internet (f) | 3,731 | 3,424 | 9% | ||||||
Phone (g) | 1,880 | 1,764 | 7% | ||||||
Residential PSUs (h) | 9,636 | 9,376 | 3% | ||||||
Residential PSU / Customer Relationships (d)(h) | 1.92 | 1.90 | |||||||
Net Additions/(Losses) (i) | |||||||||
Video (e) | (73) | (63) | -16% | ||||||
Internet (f) | 69 | 53 | 30% | ||||||
Phone (g) | 52 | 11 | 373% | ||||||
Residential PSUs (h) | 48 | 1 | NM* | ||||||
Single Play Penetration (j) | 37.4 | % | 38.2 | % | -0.8 ppts | ||||
Double Play Penetration(k) | 33.0 | % | 33.0 | % | — | ||||
Triple Play Penetration (l) | 29.6 | % | 28.8 | % | 0.8 ppts | ||||
Digital Penetration (m) | 86.2 | % | 80.9 | % | 5.3 ppts | ||||
Revenue per Customer Relationship (n) | $105.39 | $105.83 | — | ||||||
Commercial | |||||||||
Commercial Customer Relationships (d)(o) | 321 | 295 | 9% | ||||||
Customers | |||||||||
Video (e)(o) | 172 | 173 | -1% | ||||||
Internet (f) | 186 | 156 | 19% | ||||||
Phone (g) | 99 | 74 | 34% | ||||||
Commercial PSUs (h) | 457 | 403 | 13% | ||||||
Net Additions/(Losses) (i) | |||||||||
Video (e)(o) | 1 | (4) | 125% | ||||||
Internet (f) | 9 | 7 | 29% | ||||||
Phone (g) | 8 | 5 | 60% | ||||||
Commercial PSUs (h) | 18 | 8 | 125% |
Three Months Ended September 30, | |||||||||||||||||
2012 | 2011 | 2011 | |||||||||||||||
Actual | Pro Forma (a) | % Change | Actual | % Change | |||||||||||||
REVENUES: | |||||||||||||||||
Video | $ | 906 | $ | 911 | (0.5 | )% | $ | 908 | (0.2 | )% | |||||||
Internet | 467 | 434 | 7.6 | % | 433 | 7.9 | % | ||||||||||
Telephone | 208 | 216 | (3.7 | )% | 216 | (3.7 | )% | ||||||||||
Commercial | 168 | 139 | 20.9 | % | 139 | 20.9 | % | ||||||||||
Advertising Sales | 85 | 73 | 16.4 | % | 73 | 16.4 | % | ||||||||||
Other | 46 | 40 | 15.0 | % | 40 | 15.0 | % | ||||||||||
Total Revenues | 1,880 | 1,813 | 3.7 | % | 1,809 | 3.9 | % | ||||||||||
COSTS AND EXPENSES: | |||||||||||||||||
Operating (excluding depreciation and amortization) (b) | 858 | 795 | 7.9 | % | 792 | 8.3 | % | ||||||||||
Selling, general and administrative (excluding stock compensation expense) (c) | 371 | 364 | 1.9 | % | 364 | 1.9 | % | ||||||||||
Total operating costs and expenses | 1,229 | 1,159 | 6.0 | % | 1,156 | 6.3 | % | ||||||||||
Adjusted EBITDA | $ | 651 | $ | 654 | (0.5 | )% | $ | 653 | (0.3 | )% | |||||||
Adjusted EBITDA margin | 34.6 | % | 36.1 | % | 36.1 | % | |||||||||||
Capital Expenditures | $ | 488 | $ | 304 | $ | 304 | |||||||||||
% Total Revenues | 26.0 | % | 16.8 | % | 16.8 | % | |||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (85 | ) | ||||||||
Loss per common share, basic and diluted | $ | (0.87 | ) | $ | (0.79 | ) | $ | (0.79 | ) | ||||||||
Net cash flows from operating activities | $ | 468 | $ | 406 | $ | 405 | |||||||||||
Free cash flow | $ | (17 | ) | $ | 91 | $ | 90 |
Media: | Analysts: |
Anita Lamont | Robin Gutzler |
314-543-2215 | 314-543-2389 |
• | our ability to sustain and grow revenues and free cash flow by offering video, Internet, telephone, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our markets and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures and the difficult economic conditions in the United States; |
• | the development and deployment of new products and technologies; |
• | the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite operators, wireless broadband and telephone providers, digital subscriber line (“DSL”) providers, and video provided over the Internet; |
• | general business conditions, economic uncertainty or downturn, high unemployment levels and the level of activity in the housing sector; |
• | our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents); |
• | the effects of governmental regulation on our business; |
• | the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and |
• | our ability to comply with all covenants in our indentures and credit facilities any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions. |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||||||||
2012 | 2011 | 2012 | 2011 | ||||||||||||||||||
Actual | Actual | % Change | Actual | Actual | % Change | ||||||||||||||||
REVENUES: | |||||||||||||||||||||
Video | $ | 906 | $ | 908 | (0.2 | )% | $ | 2,712 | $ | 2,737 | (0.9 | )% | |||||||||
Internet | 467 | 433 | 7.9 | % | 1,384 | 1,266 | 9.3 | % | |||||||||||||
Telephone | 208 | 216 | (3.7 | )% | 642 | 641 | 0.2 | % | |||||||||||||
Commercial | 168 | 139 | 20.9 | % | 481 | 397 | 21.2 | % | |||||||||||||
Advertising Sales | 85 | 73 | 16.4 | % | 238 | 211 | 12.8 | % | |||||||||||||
Other | 46 | 40 | 15.0 | % | 134 | 118 | 13.6 | % | |||||||||||||
Total Revenues | 1,880 | 1,809 | 3.9 | % | 5,591 | 5,370 | 4.1 | % | |||||||||||||
COSTS AND EXPENSES: | |||||||||||||||||||||
Operating (excluding depreciation and amortization) (a) | 858 | 792 | 8.3 | % | 2,503 | 2,344 | 6.8 | % | |||||||||||||
Selling, general and administrative (excluding stock compensation expense) (b) | 371 | 364 | 1.9 | % | 1,092 | 1,037 | 5.3 | % | |||||||||||||
Total operating costs and expenses | 1,229 | 1,156 | 6.3 | % | 3,595 | 3,381 | 6.3 | % | |||||||||||||
Adjusted EBITDA | 651 | 653 | (0.3 | )% | 1,996 | 1,989 | 0.4 | % | |||||||||||||
Adjusted EBITDA margin | 34.6 | % | 36.1 | % | 35.7 | % | 37.0 | % | |||||||||||||
Depreciation and amortization | 424 | 405 | 1,247 | 1,181 | |||||||||||||||||
Stock compensation expense | 13 | 10 | 37 | 25 | |||||||||||||||||
Other operating expenses, net | 3 | 1 | 2 | 7 | |||||||||||||||||
Income from operations | 211 | 237 | 710 | 776 | |||||||||||||||||
OTHER EXPENSES: | |||||||||||||||||||||
Interest expense, net | (229 | ) | (244 | ) | (691 | ) | (718 | ) | |||||||||||||
Loss on extinguishment of debt | — | (4 | ) | (74 | ) | (124 | ) | ||||||||||||||
Other expense, net | — | (2 | ) | (1 | ) | (4 | ) | ||||||||||||||
(229 | ) | (250 | ) | (766 | ) | (846 | ) | ||||||||||||||
Loss before income taxes | (18 | ) | (13 | ) | (56 | ) | (70 | ) | |||||||||||||
Income tax expense | (69 | ) | (72 | ) | (208 | ) | (232 | ) | |||||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (264 | ) | $ | (302 | ) | |||||||||
LOSS PER COMMON SHARE, BASIC AND DILUTED: | $ | (0.87 | ) | $ | (0.79 | ) | $ | (2.65 | ) | $ | (2.74 | ) | |||||||||
Weighted average common shares outstanding, basic and diluted | 99,694,672 | 108,420,169 | 99,542,021 | 110,285,852 |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||||||||
2012 | 2011 | 2012 | 2011 | ||||||||||||||||||
Actual | Pro Forma (a) | % Change | Actual | Pro Forma (a) | % Change | ||||||||||||||||
REVENUES: | |||||||||||||||||||||
Video | $ | 906 | $ | 911 | (0.5 | )% | $ | 2,712 | $ | 2,750 | (1.4 | )% | |||||||||
Internet | 467 | 434 | 7.6 | % | 1,384 | 1,271 | 8.9 | % | |||||||||||||
Telephone | 208 | 216 | (3.7 | )% | 642 | 642 | — | % | |||||||||||||
Commercial | 168 | 139 | 20.9 | % | 481 | 398 | 20.9 | % | |||||||||||||
Advertising Sales | 85 | 73 | 16.4 | % | 238 | 211 | 12.8 | % | |||||||||||||
Other | 46 | 40 | 15.0 | % | 134 | 118 | 13.6 | % | |||||||||||||
Total Revenues | 1,880 | 1,813 | 3.7 | % | 5,591 | 5,390 | 3.7 | % | |||||||||||||
COSTS AND EXPENSES: | |||||||||||||||||||||
Operating (excluding depreciation and amortization) (b) | 858 | 795 | 7.9 | % | 2,503 | 2,355 | 6.3 | % | |||||||||||||
Selling, general and administrative (excluding stock compensation expense) (c) | 371 | 364 | 1.9 | % | 1,092 | 1,041 | 4.9 | % | |||||||||||||
Total operating costs and expenses | 1,229 | 1,159 | 6.0 | % | 3,595 | 3,396 | 5.9 | % | |||||||||||||
Adjusted EBITDA | 651 | 654 | (0.5 | )% | 1,996 | 1,994 | 0.1 | % | |||||||||||||
Adjusted EBITDA margin | 34.6 | % | 36.1 | % | 35.7 | % | 37.0 | % | |||||||||||||
Depreciation and amortization | 424 | 406 | 1,247 | 1,187 | |||||||||||||||||
Stock compensation expense | 13 | 10 | 37 | 25 | |||||||||||||||||
Other operating expenses, net | 3 | 1 | 2 | 7 | |||||||||||||||||
Income from operations | 211 | 237 | 710 | 775 | |||||||||||||||||
OTHER EXPENSES: | |||||||||||||||||||||
Interest expense, net | (229 | ) | (244 | ) | (691 | ) | (718 | ) | |||||||||||||
Loss on extinguishment of debt | — | (4 | ) | (74 | ) | (124 | ) | ||||||||||||||
Other expense, net | — | (2 | ) | (1 | ) | (4 | ) | ||||||||||||||
(229 | ) | (250 | ) | (766 | ) | (846 | ) | ||||||||||||||
Loss before income taxes | (18 | ) | (13 | ) | (56 | ) | (71 | ) | |||||||||||||
Income tax expense | (69 | ) | (72 | ) | (208 | ) | (232 | ) | |||||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (264 | ) | $ | (303 | ) | |||||||||
LOSS PER COMMON SHARE, BASIC AND DILUTED: | $ | (0.87 | ) | $ | (0.79 | ) | $ | (2.65 | ) | $ | (2.74 | ) | |||||||||
Weighted average common shares outstanding, basic and diluted | 99,694,672 | 108,420,169 | 99,542,021 | 110,285,852 |
September 30, 2012 | December 31, 2011 | ||||||
ASSETS | |||||||
CURRENT ASSETS: | |||||||
Cash and cash equivalents | $ | 868 | $ | 2 | |||
Restricted cash and cash equivalents | 27 | 27 | |||||
Accounts receivable, net | 254 | 272 | |||||
Prepaid expenses and other current assets | 80 | 69 | |||||
Total current assets | 1,229 | 370 | |||||
INVESTMENT IN CABLE PROPERTIES: | |||||||
Property, plant and equipment, net | 7,159 | 6,897 | |||||
Franchises | 5,287 | 5,288 | |||||
Customer relationships, net | 1,492 | 1,704 | |||||
Goodwill | 953 | 954 | |||||
Total investment in cable properties, net | 14,891 | 14,843 | |||||
OTHER NONCURRENT ASSETS | 377 | 392 | |||||
Total assets | $ | 16,497 | $ | 15,605 | |||
LIABILITIES AND SHAREHOLDERS’ EQUITY | |||||||
CURRENT LIABILITIES: | |||||||
Accounts payable and accrued expenses | $ | 1,246 | $ | 1,153 | |||
Current portion of long-term debt | 870 | — | |||||
Total current liabilities | 2,116 | 1,153 | |||||
LONG-TERM DEBT | 12,820 | 12,856 | |||||
DEFERRED INCOME TAXES | 1,054 | 847 | |||||
OTHER LONG-TERM LIABILITIES | 334 | 340 | |||||
SHAREHOLDERS’ EQUITY | 173 | 409 | |||||
Total liabilities and shareholders’ equity | $ | 16,497 | $ | 15,605 |
Three Months Ended September 30, | Nine Months Ended September 30, | |||||||||||||||
2012 | 2011 | 2012 | 2011 | |||||||||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (264 | ) | $ | (302 | ) | ||||
Adjustments to reconcile net loss to net cash flows from operating activities: | ||||||||||||||||
Depreciation and amortization | 424 | 405 | 1,247 | 1,181 | ||||||||||||
Noncash interest expense | 9 | 7 | 33 | 27 | ||||||||||||
Loss on extinguishment of debt | — | 4 | 74 | 124 | ||||||||||||
Deferred income taxes | 67 | 70 | 203 | 225 | ||||||||||||
Other, net | 14 | 10 | 25 | 26 | ||||||||||||
Changes in operating assets and liabilities, net of effects from acquisitions and dispositions: | ||||||||||||||||
Accounts receivable | 2 | (10 | ) | 18 | (5 | ) | ||||||||||
Prepaid expenses and other assets | (1 | ) | 2 | (12 | ) | (4 | ) | |||||||||
Accounts payable, accrued expenses and other | 40 | 2 | 67 | 40 | ||||||||||||
Net cash flows from operating activities | 468 | 405 | 1,391 | 1,312 | ||||||||||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||||||||||
Purchases of property, plant and equipment | (488 | ) | (304 | ) | (1,296 | ) | (984 | ) | ||||||||
Change in accrued expenses related to capital expenditures | 3 | (11 | ) | 16 | (11 | ) | ||||||||||
Sales (purchases) of cable systems, net | (2 | ) | (89 | ) | 19 | (89 | ) | |||||||||
Other, net | (7 | ) | (6 | ) | (18 | ) | (20 | ) | ||||||||
Net cash flows from investing activities | (494 | ) | (410 | ) | (1,279 | ) | (1,104 | ) | ||||||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||||||||||
Borrowings of long-term debt | 1,536 | 240 | 4,353 | 3,801 | ||||||||||||
Repayments of long-term debt | (635 | ) | (279 | ) | (3,554 | ) | (3,645 | ) | ||||||||
Payments for debt issuance costs | (17 | ) | — | (41 | ) | (43 | ) | |||||||||
Purchase of treasury stock | — | (116 | ) | (4 | ) | (323 | ) | |||||||||
Other, net | 5 | (2 | ) | — | 2 | |||||||||||
Net cash flows from financing activities | 889 | (157 | ) | 754 | (208 | ) | ||||||||||
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS | 863 | (162 | ) | 866 | — | |||||||||||
CASH AND CASH EQUIVALENTS, beginning of period | 32 | 194 | 29 | 32 | ||||||||||||
CASH AND CASH EQUIVALENTS, end of period | $ | 895 | $ | 32 | $ | 895 | $ | 32 | ||||||||
CASH PAID FOR INTEREST | $ | 199 | $ | 247 | $ | 647 | $ | 649 |
Approximate as of | |||||||||||||||
Actual | |||||||||||||||
September 30, 2012 (a) | June 30, 2012 (a) | December 31, 2011 (a) | September 30, 2011 (a) | ||||||||||||
Footprint | |||||||||||||||
Estimated Homes Passed Video (b) | 11,996 | 11,979 | 11,960 | 11,928 | |||||||||||
Estimated Homes Passed Internet (b) | 11,665 | 11,649 | 11,634 | 11,602 | |||||||||||
Estimated Homes Passed Phone (b) | 11,040 | 10,966 | 10,871 | 10,840 | |||||||||||
Penetration Statistics | |||||||||||||||
Video Penetration of Homes Passed Video (c) | 33.6 | % | 34.2 | % | 34.6 | % | 35.1 | % | |||||||
Internet Penetration of Homes Passed Internet (c) | 32.0 | % | 31.4 | % | 30.0 | % | 29.5 | % | |||||||
Phone Penetration of Homes Passed Phone (c) | 17.0 | % | 16.7 | % | 16.5 | % | 16.3 | % | |||||||
Residential | |||||||||||||||
Residential Customer Relationships (d) | 5,015 | 4,996 | 4,927 | 4,922 | |||||||||||
Residential Non-Video Customers | 990 | 898 | 783 | 734 | |||||||||||
% Non-Video | 19.7 | % | 18.0 | % | 15.9 | % | 14.9 | % | |||||||
Customers | |||||||||||||||
Video (e) | 4,025 | 4,098 | 4,144 | 4,188 | |||||||||||
Internet (f) | 3,731 | 3,662 | 3,492 | 3,424 | |||||||||||
Phone (g) | 1,880 | 1,828 | 1,791 | 1,764 | |||||||||||
Residential PSUs (h) | 9,636 | 9,588 | 9,427 | 9,376 | |||||||||||
Residential PSU / Customer Relationships (d)(h) | 1.92 | 1.92 | 1.91 | 1.90 | |||||||||||
Net Additions/(Losses) (i) | |||||||||||||||
Video (e) | (73 | ) | (66 | ) | (44 | ) | (63 | ) | |||||||
Internet (f) | 69 | 29 | 68 | 53 | |||||||||||
Phone (g) | 52 | 6 | 27 | 11 | |||||||||||
Residential PSUs (h) | 48 | (31 | ) | 51 | 1 | ||||||||||
Single Play Penetration (j) | 37.4 | % | 37.0 | % | 37.7 | % | 38.2 | % | |||||||
Double Play Penetration(k) | 33.0 | % | 34.2 | % | 33.2 | % | 33.0 | % | |||||||
Triple Play Penetration (l) | 29.6 | % | 28.8 | % | 29.1 | % | 28.8 | % | |||||||
Digital Penetration (m) | 86.2 | % | 84.7 | % | 82.0 | % | 80.9 | % | |||||||
Revenue per Customer Relationship (n) | $ | 105.39 | $ | 106.00 | $ | 105.73 | $ | 105.83 | |||||||
Commercial | |||||||||||||||
Commercial Customer Relationships (d)(o) | 321 | 312 | 298 | 295 | |||||||||||
Customers | |||||||||||||||
Video (e)(o) | 172 | 171 | 170 | 173 | |||||||||||
Internet (f) | 186 | 177 | 163 | 156 | |||||||||||
Phone (g) | 99 | 91 | 79 | 74 | |||||||||||
Commercial PSUs (h) | 457 | 439 | 412 | 403 | |||||||||||
Net Additions/(Losses) (i) | |||||||||||||||
Video (e)(o) | 1 | (6 | ) | (3 | ) | (4 | ) | ||||||||
Internet (f) | 9 | 8 | 7 | 7 | |||||||||||
Phone (g) | 8 | 6 | 5 | 5 | |||||||||||
Commercial PSUs (h) | 18 | 8 | 9 | 8 | |||||||||||
Digital Video RGUs (p) | 3,484 | 3,484 | 3,410 | 3,401 | |||||||||||
Residential Product ARPU | |||||||||||||||
Video (q) | $ | 74.42 | $ | 73.41 | $ | 72.21 | $ | 72.08 | |||||||
Internet (q) | $ | 42.15 | $ | 42.46 | $ | 42.65 | $ | 42.71 | |||||||
Phone (q) | $ | 37.44 | $ | 39.69 | $ | 40.72 | $ | 40.93 |
(a) | We calculate the aging of customer accounts based on the monthly billing cycle for each account. On that basis, at September 30, 2012, June 30, 2012, December 31, 2011 and September 30, 2011, customers include approximately 16,900, 17,000, 18,600 and 15,500 customers, respectively, whose accounts were over 60 days past due in payment, approximately 3,400, 2,900, 2,500 and 1,900 customers, respectively, whose accounts were over 90 days past due in payment and approximately 1,600, 1,300, 1,400 and 1,000 customers, respectively, whose accounts were over 120 days past due in payment. |
(b) | "Homes Passed” represent our estimate of the number of units, such as single family homes, apartment and condominium units and commercial establishments passed by our cable distribution network in the areas where we offer the service indicated. These estimates are updated for all periods presented based upon the information available at that time. |
(c) | "Penetration" represents residential customers as a percentage of homes passed for the service indicated. |
(d) | "Customer Relationships" include the number of customers that receive one or more levels of service, encompassing video, Internet and phone services, without regard to which service(s) such customers receive. This statistic is computed in accordance with the guidelines of the National Cable & Telecommunications Association (NCTA). Commercial customer relationships includes video customers in commercial structures, which are calculated on an EBU basis (see footnote (o)) and non-video commercial customer relationships. |
(e) | "Video Customers” represent those customers who subscribe to our video services. Effective January 1, 2012, Charter revised its reporting of customers whereby customers residing in multi-dwelling residential structures are now included in residential customer relationships and PSUs (see footnote (h)) rather than commercial. Further, residential PSUs and customer relationships are no longer calculated on an EBU (see footnote (o)) basis but are based on separate billing relationships. The impact of these changes increased residential customer relationships and PSUs and reduced commercial customer relationships and PSUs, with an overall net decrease to total customer relationships and PSUs. Prior periods were reclassified to conform to the 2012 presentation. |
(f) | "Internet Customers" represent those customers who subscribe to our Internet service. |
(g) | "Phone Customers" represent those customers who subscribe to our phone service. |
(h) | "Primary Service Units" or "PSUs" represent the total of video, Internet and phone customers. |
(i) | "Net Additions/(Losses)" represent the pro forma net gain or loss in the respective quarter for the service indicated. |
(j) | "Single Play Penetration" represents residential customers receiving one of Charter service offerings, including video, Internet or phone, as a % of residential customer relationships. |
(k) | "Double Play Penetration" represents residential customers receiving two of Charter service offerings, including video, Internet and/or phone, as a % of residential customer relationships. |
(l) | "Triple Play Penetration" represents residential customers receiving all three Charter service offerings, including video, Internet and phone, as a % of residential customer relationships. |
(m) | "Digital Penetration" represents the number of residential digital video RGUs as a percentage of residential video customers. |
(n) | "Revenue per Customer Relationship" is calculated as total residential video, Internet and phone quarterly pro forma revenue divided by three divided by average pro forma residential customer relationships during the respective quarter. |
(o) | Included within commercial video customers are those in commercial structures, which are calculated on an equivalent bulk unit (“EBU”) basis. We calculate EBUs by dividing the bulk price charged to accounts in an area by the published rate charged to non-bulk residential customers in that market for the comparable tier of service. This EBU method of estimating video customers is consistent with the methodology used in determining costs paid to programmers and is consistent with the methodology used by other multiple system operators (MSOs). As we increase our published video rates to residential customers without a corresponding increase in the prices charged to commercial service customers, our EBU count will decline even if there is no real loss in commercial service customers. |
(p) | "Digital video RGUs" include all video customers who have one or more digital set-top boxes or cable cards in their home or business. |
(q) | "Average Monthly Revenue per Customer" or "ARPU" represents quarterly pro forma revenue for the service indicated divided by three divided by the average number of pro forma customers for the service indicated during the respective quarter. |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
2012 | 2011 | 2012 | 2011 | ||||||||||||
Actual | Actual | Actual | Actual | ||||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (264 | ) | $ | (302 | ) | |||
Plus: Interest expense, net | 229 | 244 | 691 | 718 | |||||||||||
Income tax expense | 69 | 72 | 208 | 232 | |||||||||||
Depreciation and amortization | 424 | 405 | 1,247 | 1,181 | |||||||||||
Stock compensation expense | 13 | 10 | 37 | 25 | |||||||||||
Loss on extinguishment of debt | — | 4 | 74 | 124 | |||||||||||
Other, net | 3 | 3 | 3 | 11 | |||||||||||
Adjusted EBITDA (b) | 651 | 653 | 1,996 | 1,989 | |||||||||||
Less: Purchases of property, plant and equipment | (488 | ) | (304 | ) | (1,296 | ) | (984 | ) | |||||||
Adjusted EBITDA less capital expenditures | $ | 163 | $ | 349 | $ | 700 | $ | 1,005 | |||||||
Net cash flows from operating activities | $ | 468 | $ | 405 | $ | 1,391 | $ | 1,312 | |||||||
Less: Purchases of property, plant and equipment | (488 | ) | (304 | ) | (1,296 | ) | (984 | ) | |||||||
Change in accrued expenses related to capital expenditures | 3 | (11 | ) | 16 | (11 | ) | |||||||||
Free cash flow | $ | (17 | ) | $ | 90 | $ | 111 | $ | 317 | ||||||
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
2012 | 2011 | 2012 | 2011 | ||||||||||||
Actual | Pro forma (a) | Actual | Pro forma (a) | ||||||||||||
Net loss | $ | (87 | ) | $ | (85 | ) | $ | (264 | ) | $ | (303 | ) | |||
Plus: Interest expense, net | 229 | 244 | 691 | 718 | |||||||||||
Income tax expense | 69 | 72 | 208 | 232 | |||||||||||
Depreciation and amortization | 424 | 406 | 1,247 | 1,187 | |||||||||||
Stock compensation expense | 13 | 10 | 37 | 25 | |||||||||||
Loss on extinguishment of debt | — | 4 | 74 | 124 | |||||||||||
Other, net | 3 | 3 | 3 | 11 | |||||||||||
Adjusted EBITDA (b) | 651 | 654 | 1,996 | 1,994 | |||||||||||
Less: Purchases of property, plant and equipment | (488 | ) | (304 | ) | (1,296 | ) | (984 | ) | |||||||
Adjusted EBITDA less capital expenditures | $ | 163 | $ | 350 | $ | 700 | $ | 1,010 | |||||||
Net cash flows from operating activities | $ | 468 | $ | 406 | $ | 1,391 | $ | 1,317 | |||||||
Less: Purchases of property, plant and equipment | (488 | ) | (304 | ) | (1,296 | ) | (984 | ) | |||||||
Change in accrued expenses related to capital expenditures | 3 | (11 | ) | 16 | (11 | ) | |||||||||
Free cash flow | $ | (17 | ) | $ | 91 | $ | 111 | $ | 322 |
Three Months Ended September 30, | Nine Months Ended September 30, | |||||||||||||||
2012 | 2011 | 2012 | 2011 | |||||||||||||
Customer premise equipment (a) | $ | 255 | $ | 156 | $ | 641 | $ | 470 | ||||||||
Scalable infrastructure (b) | 74 | 58 | 320 | 265 | ||||||||||||
Line extensions (c) | 52 | 29 | 111 | 78 | ||||||||||||
Upgrade/Rebuild (d) | 43 | 30 | 104 | 86 | ||||||||||||
Support capital (e) | 64 | 31 | 120 | 85 | ||||||||||||
Total capital expenditures (f) | $ | 488 | $ | 304 | $ | 1,296 | $ | 984 |
(a) | Customer premise equipment includes costs incurred at the customer residence to secure new customers and revenue generating units. It also includes customer installation costs and customer premise equipment (e.g., set-top boxes and cable modems). |
(b) | Scalable infrastructure includes costs, not related to customer premise equipment, to secure growth of new customers and revenue generating units, or provide service enhancements (e.g., headend equipment). |
(c) | Line extensions include network costs associated with entering new service areas (e.g., fiber/coaxial cable, amplifiers, electronic equipment, make-ready and design engineering). |
(d) | Upgrade/rebuild includes costs to modify or replace existing fiber/coaxial cable networks, including betterments. |
(e) | Support capital includes costs associated with the replacement or enhancement of non-network assets due to technological and physical obsolescence (e.g., non-network equipment, land, buildings and vehicles). |
(f) | Total capital expenditures includes $82 million and $48 million of capital expenditures related to commercial services for the three months ended September 30, 2012 and 2011, respectively, and $181 million and $120 million for the nine months ended September 30, 2012 and 2011. |
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