<ARTICLE>                     5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM KANA
COMMUNICATIONS, INC'S REPORT ON FORM S-1 FOR THE PERIOD ENDED JUNE 30, 2000 AND
IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS

<MULTIPLIER>                                      1000
<CURRENCY>                                         USD

                             
<PERIOD-TYPE>                                    3-mos
<FISCAL-YEAR-END>                          Dec-31-2000
<PERIOD-START>                              Apr-1-2000
<PERIOD-END>                               Jun-30-2000
<EXCHANGE-RATE>                                      1
<CASH>                                         159,760
<SECURITIES>                                     3,082
<RECEIVABLES>                                   31,719
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                               199,763
<PP&E>                                          22,249
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                               3,741,444
<CURRENT-LIABILITIES>                           83,351
<BONDS>                                              0
<PREFERRED-MANDATORY>                                0
<PREFERRED>                                          0
<COMMON>                                            93
<OTHER-SE>                                   3,657,738
<TOTAL-LIABILITY-AND-EQUITY>                 3,741,444
<SALES>                                         22,903
<TOTAL-REVENUES>                                36,173
<CGS>                                              801
<TOTAL-COSTS>                                   15,605
<OTHER-EXPENSES>                               321,848
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                              (301,280)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                          (299,389)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 (299,389)
<EPS-BASIC>                                     (4.53)
<EPS-DILUTED>                                   (4.53)