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Insurance business (Tables)
12 Months Ended
Dec. 31, 2022
Insurance Contracts [Abstract]  
Schedule of net insurance premium income and liabilities under insurance contracts
Net insurance premium income1
Non-linked
insurance
 Linked life
insurance
Investment
contracts with DPF2
Total
$m$m$m$m
Gross insurance premium income
11,685 824 1,547 14,056 
Reinsurers’ share of gross insurance premium income
(1,226)(5) (1,231)
Year ended 31 Dec 202210,459 819 1,547 12,825 
Gross insurance premium income
8,529 1,027 1,873 11,429 
Reinsurers’ share of gross insurance premium income
(555)(4)— (559)
Year ended 31 Dec 20217,974 1,023 1,873 10,870 
Gross insurance premium income
8,321 579 1,563 10,463 
Reinsurers’ share of gross insurance premium income
(362)(8)— (370)
Year ended 31 Dec 20207,959 571 1,563 10,093 
1    This table is presented after elimination of inter-company transactions between our insurance manufacturing operations and other Group entities.
2    Discretionary participation features.
Net insurance claims and benefits paid and movement in liabilities to policyholders1

Non-linked
insurance
Linked life
insurance
Investment
contracts with DPF2
Total

$m$m$m$m
Gross claims and benefits paid and movement in liabilities
11,008 (124)183 11,067 
– claims, benefits and surrenders paid4,032 680 1,845 6,557 
– movement in liabilities6,976 (804)(1,662)4,510 
Reinsurers’ share of claims and benefits paid and movement in liabilities
(1,206)8  (1,198)
– claims, benefits and surrenders paid(1,005)(7) (1,012)
– movement in liabilities(201)15  (186)
Year ended 31 Dec 20229,802 (116)183 9,869 
Gross claims and benefits paid and movement in liabilities
10,474 1,134 3,332 14,940 
– claims, benefits and surrenders paid2,929 1,023 2,142 6,094 
– movement in liabilities7,545 111 1,190 8,846 
Reinsurers’ share of claims and benefits paid and movement in liabilities
(543)(9)— (552)
– claims, benefits and surrenders paid(343)(7)— (350)
– movement in liabilities(200)(2)— (202)
Year ended 31 Dec 20219,931 1,125 3,332 14,388 
Gross claims and benefits paid and movement in liabilities10,050 1,112 1,853 13,015 
– claims, benefits and surrenders paid3,695 900 2,083 6,678 
– movement in liabilities6,355 212 (230)6,337 
Reinsurers’ share of claims and benefits paid and movement in liabilities
(366)(4)— (370)
– claims, benefits and surrenders paid(430)(10)— (440)
– movement in liabilities64 — 70 
Year ended 31 Dec 20209,684 1,108 1,853 12,645 
1This table is presented after elimination of inter-company transactions between our insurance manufacturing operations and other Group entities.
Liabilities under insurance contracts1
 Non-linked
insurance
 Linked life
insurance
Investment
contracts with DPF2
Total
$m$m$m$m
Gross liabilities under insurance contracts at 1 Jan 202279,475 6,513 26,757 112,745 
Claims and benefits paid
(4,032)(680)(1,845)(6,557)
Increase in liabilities to policyholders
11,008 (124)183 11,067 
Exchange differences and other movements2
2,004 (313)(4,102)(2,411)
Gross liabilities under insurance contracts at 31 Dec 202288,455 5,396 20,993 114,844 
Reinsurers’ share of liabilities under insurance contracts
(4,247)(10) (4,257)
Net liabilities under insurance contracts at 31 Dec 202284,208 5,386 20,993 110,587 
Gross liabilities under insurance contracts at 1 Jan 202172,464 6,449 28,278 107,191 
Claims and benefits paid
(2,929)(1,023)(2,142)(6,094)
Increase in liabilities to policyholders
10,474 1,134 3,332 14,940 
Exchange differences and other movements3
(534)(47)(2,711)(3,292)
Gross liabilities under insurance contracts at 31 Dec 202179,475 6,513 26,757 112,745 
Reinsurers’ share of liabilities under insurance contracts
(3,638)(30)— (3,668)
Net liabilities under insurance contracts at 31 Dec 202175,837 6,483 26,757 109,077 
1This table is presented after elimination of inter-company transactions between our insurance manufacturing operations and other Group entities.
2Discretionary participation features.
3‘Exchange differences and other movements’ includes movements in liabilities arising from net unrealised investment gains recognised in other comprehensive income.