Revenue (Tables)

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Primary geographical markets(1):
United States	$	872	$	982	$	1,683	$	1,929
Europe	461		497		912		971
Canada	126		136		247		280
Other	119		139		238		289
Total Revenues	$	1,578	$	1,754	$	3,080	$	3,469
Major product and services lines:
Equipment	$	356	$	420	$	646	$	811
Supplies, paper and other sales(2)	255		276		488		544
Maintenance agreements(3)	388		419		775		828
Service arrangements(4)	467		499		940		994
Rental and other	74		91		151		191
Financing	38		49		80		101
Total Revenues	$	1,578	$	1,754	$	3,080	$	3,469
Sales channels:
Direct equipment lease(5)	$	163	$	245	$	325	$	475
Distributors & resellers(6)	244		261		459		521
Customer direct	204		190		350		359
Total Sales	$	611	$	696	$	1,134	$	1,355

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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2)Other sales include revenues associated with IT hardware.

(3)Includes revenues from maintenance agreements on sold equipment as well as IT services and revenues associated with service agreements sold through our channel partners.

(4)Primarily includes revenues from our Print and digital services outsourcing arrangements, including revenues from embedded operating leases in those arrangements, which were not significant.

(5)Primarily reflects sales through bundled lease arrangements.

(6)Primarily reflects sales through our two-tier distribution channels.

Schedule of Capitalized Contract Cost

Changes in contract costs, net are as follows:

	2024		2023
Balance at January 1st,	$	136	$	135
Customer contract costs deferred	15		16
Amortization of customer contract costs	(16)		(16)
Other(1)	(1)		(1)
Balance at March 31st,	$	134	$	134
Customer contract costs deferred	13		18
Amortization of customer contract costs	(16)		(18)
Balance at June 30th,	$	131	$	134

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(1)Includes currency.