Revenue (Tables)

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Year Ended December 31,
	2023		2022		2021
Primary geographical markets(1)
United States	$	3,826	$	4,014	$	3,982
Europe	1,951		1,935		2,023
Canada	554		545		398
Other	555		613		635
Total Revenues	$	6,886	$	7,107	$	7,038
Major product and services lines
Equipment	$	1,655	$	1,624	$	1,581
Supplies, paper and other sales	1,065		1,176		1,001
Maintenance agreements(2)	1,631		1,730		1,787
Service arrangements(3)	1,984		1,953		1,991
Rental and other	360		417		457
Financing	191		207		221
Total Revenues	$	6,886	$	7,107	$	7,038
Sales channels:
Direct equipment lease(4)	$	920	$	708	$	664
Distributors & resellers(5)	1,044		1,222		1,130
Customer direct	756		870		788
Total Sales	$	2,720	$	2,800	$	2,582

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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2)Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners.

(3)Primarily includes revenues from our Print outsourcing arrangements including revenues from embedded operating leases in those arrangements, which were not significant.

(4)Primarily reflects sales through bundled lease arrangements.

(5)Primarily reflects sales through our two-tier distribution channels.

Schedule of Capitalized Contract Cost

Changes in contract costs, net are as follows:

	2023		2022		2021
Balance at January 1st,	135		147		158
Customer contract costs deferred	70		65		66
Amortization of customer contract costs	(69)		(73)		(79)
Other(1)	—		(4)		2
Balance at December 31st,	$	136	$	135	$	147

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(1)Includes currency.