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Segment Reporting
6 Months Ended
Jun. 30, 2023
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
Our reportable segments are aligned with how we manage the business and view the markets we serve. We have two reportable segments - Print and Other, and Financing (FITTLE). Our two reportable segments are determined based on the information reviewed by the Chief Operating Decision Maker (CODM), our Chief Executive Officer (CEO), together with the Company’s management to evaluate performance of the business and allocate resources.
Our Print and Other segment includes the sale of document systems, supplies and technical services and managed services. The segment also includes the delivery of managed services that involve a continuum of solutions and services that help our customers optimize their print and communications infrastructure, apply automation and simplification to maximize productivity, and ensure the highest levels of security. This segment also includes IT services and software. Our product groupings range from:
“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
“Mid-Range”, which include A3 devices that generally serve large workgroup/work team environments as well as products in the Light Production product groups serving centralized print centers, print for pay and low volume production print establishments.
“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.
Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues also include commissions and other payments from our FITTLE segment for the exclusive right to provide lease financing for Xerox products. These revenues are reported as part of Intersegment Revenues, which are eliminated in consolidated revenues.
The FITTLE segment provides global leasing solutions and currently offers lease financing for direct channel customer purchases of Xerox equipment through bundled lease agreements, lease financing to end-user customers who purchase Xerox and non-Xerox equipment through our indirect channels and leasing solutions for OEMs of print and non-print related office equipment and IT services equipment. Segment revenues primarily include financing income on sales-type leases (including month-to-month extensions) and leasing fees. Segment revenues also include gains/losses from the sale of finance receivables including commissions, fees on the sales of underlying equipment residuals and servicing fees.
Segment Policy
We derive the results of our business segments directly from our internal management reporting system. The accounting policies that the Company uses to derive its segment results are substantially the same as those used by the Company in preparing its consolidated financial statements. The segment results include a significant level of management estimates regarding the allocation of revenues such as finance income in bundled lease arrangements and other leasing revenues as well as the allocation of expenses for shared selling and administrative services. Accordingly, the financial results for the segments may not be indicative of the results the businesses would have as on a standalone basis or what might be presented for the businesses in stand-alone financial statements. The CODM measures the performance of each segment based on several metrics, including segment revenues and profit. The CODM uses these results, in part, to evaluate the performance of, and to allocate resources to each segment. The FITTLE segment also includes interest expense associated with allocated debt of the Company in support of its Finance Receivables, while no interest expense is allocated to the Print and Other segment.
Selected financial information for our reportable segments was as follows:
Three Months Ended June 30,
2023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotal
External revenue$1,653 $101 $1,754 $1,651 $96 $1,747 
Intersegment revenue(2)
21 — 21 22 — 22 
Total Segment revenue$1,674 $101 $1,775 $1,673 $96 $1,769 
Segment profit$107 $— $107 $29 $$35 
Segment margin(3)
6.5 %— %6.1 %1.8 %6.3 %2.0 %
Depreciation and amortization$52 $— $52 $58 $— $58 
Interest income— 49 49 — 52 52 
Interest expense— 34 34 — 26 26 
Six Months Ended June 30,
2023
2022(1)
Print and OtherFITTLETotalPrint and OtherFITTLETotal
External revenue$3,266 $203 $3,469 $3,221 $194 $3,415 
Intersegment revenue(2)
44 — 44 45 — 45 
Total Segment revenue$3,310 $203 $3,513 $3,266 $194 $3,460 
Segment profit$207 $18 $225 $18 $14 $32 
Segment margin(3)
6.3 %8.9 %6.5 %0.6 %7.2 %0.9 %
Depreciation and amortization$105 $— $105 $119 $— $119 
Interest income— 101 101 — 105 105 
Interest expense— 70 70 — 50 50 
_____________
(1)Amounts for 2022 have been recasted to conform to the current year's reporting presentation. See the Segment Reporting Change section below.
(2)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
(3)Segment margin based on External revenue only.
Selected financial information for our reportable segments was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Revenue:
Total reported segments$1,775 $1,769 $3,513 $3,460 
Elimination of intersegment revenue(21)(22)(44)(45)
Total Revenue$1,754 $1,747 $3,469 $3,415 
Pre-tax Income (Loss)
Total reported segments$107 $35 $225 $32 
Restructuring and related costs, net(23)(1)(25)(19)
Amortization of intangible assets(10)(10)(21)(21)
PARC donation(132)— (132)— 
Accelerated share vesting— (21)— (21)
Other expenses, net(31)(8)(51)(65)
Total Pre-tax loss$(89)$(5)$(4)$(94)
Depreciation and Amortization
Total reported segments$52 $58 $105 $119 
Amortization of intangible assets10 10 21 21 
Total Depreciation and amortization$62 $68 $126 $140 
Interest Expense (1)
Total reported segments$34 $26 $70 $50 
Corporate12 23 26 52 
Total Interest expense$46 $49 $96 $102 
Interest Income
Total reported segments$49 $52 $101 $105 
Corporate
Total Interest income$53 $55 $110 $109 
_____________
(1)Amounts for 2022 have been recasted to conform to the current year's reporting presentation. See the Segment Reporting Change section below.

Segment Reporting Change
During the second quarter 2023, as a result of the recent strategic shift in the Company’s approach to funding FITTLE’s growth through finance receivables funding agreements that involve the sale of lease receivables, the measures for FITTLE’s segment revenues and profits used by our CODM were recasted as follows to correspond with this change in strategy:
The management and oversight of the equipment on operating leases portion of our financing business was transferred from the FITTLE segment to the marketing and sales groups in the Print and Other segment since the finance receivable funding agreement currently exclude the sale of operating lease arrangements.
The allocation of shared expenses as well as commissions and other payments made by the FITTLE segment to the Print and Other segment were recasted to better reflect the operations of FITTLE in line with the change in strategic direction.
The recasting of our segment measures align with the financial information used by our CODM in evaluating our reportable segments’ performance and allocating resources. The prior period amounts have been recasted to reflect the change in segment measures of revenue and profits.
The following provides the segment revenues and profits for each of the quarters of 2022 and the full-year 2022, and the first quarter 2023 periods, recasted to conform to our new segment measurements:
20222023
Q1Q2Q3Q4Full YearQ1
Segment Revenues:
As Reported:
Print and Other $1,550 $1,633 $1,641 $1,843 $6,667 $1,613 
FITTLE158 151 150 151 610 154 
Intersegment revenue(1)
(40)(37)(40)(53)(170)(52)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
Change:
Print and Other$43 $40 $35 $19 $137 $23 
FITTLE(60)(55)(52)(50)(217)(52)
Intersegment revenue(1)
17 15 17 31 80 29 
Total External Revenue$— $— $— $— $— $— 
As Recasted:
Print and Other$1,593 $1,673 $1,676 $1,862 $6,804 $1,636 
FITTLE98 96 98 101 393 102 
Intersegment revenue(1)
(23)(22)(23)(22)(90)(23)
Total External Revenue$1,668 $1,747 $1,751 $1,941 $7,107 $1,715 
_____________
(1)Intersegment revenue is primarily commissions and other payments made by the FITTLE Segment to the Print and Other Segment for the lease of Xerox equipment placements.
20222023
Q1Q2Q3Q4Full YearQ1
Segment Profit/(Loss):
As Reported:
Print and Other $(20)$18 $57 $183 $238 $106 
FITTLE17 17 (5)37 12 
Total$(3)$35 $65 $178 $275 $118 
Change:
Print and Other$$11 $$(6)$20 $(6)
FITTLE(9)(11)(6)(20)
Total$— $— $— $— $— $— 
As Recasted:
Print and Other$(11)$29 $63 $177 $258 $100 
FITTLE17 18 
Total$(3)$35 $65 $178 $275 $118