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Revenue - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Disaggregation of Revenue [Line Items]      
Total Revenues $ 7,038 $ 7,022 $ 9,066
Equipment      
Disaggregation of Revenue [Line Items]      
Total Revenues 1,581 1,564 2,062
Supplies, paper and other sales      
Disaggregation of Revenue [Line Items]      
Total Revenues 1,001 885 1,165
Maintenance agreements      
Disaggregation of Revenue [Line Items]      
Total Revenues 1,787 1,803 2,372
Service arrangements      
Disaggregation of Revenue [Line Items]      
Total Revenues 1,991 2,014 2,517
Rental and other      
Disaggregation of Revenue [Line Items]      
Total Revenues 457 530 706
Financing      
Disaggregation of Revenue [Line Items]      
Total Revenues 221 226 244
Sales      
Disaggregation of Revenue [Line Items]      
Total Revenues 2,582 2,449 3,227
Sales | Sales channels, direct equipment lease      
Disaggregation of Revenue [Line Items]      
Total Revenues 664 573 672
Sales | Sales channels, distributors and resellers      
Disaggregation of Revenue [Line Items]      
Total Revenues 1,130 910 1,343
Sales | Customer direct      
Disaggregation of Revenue [Line Items]      
Total Revenues 788 966 1,212
United States      
Disaggregation of Revenue [Line Items]      
Total Revenues 3,982 4,186 5,429
Europe      
Disaggregation of Revenue [Line Items]      
Total Revenues 2,023 1,883 2,326
Canada      
Disaggregation of Revenue [Line Items]      
Total Revenues 398 393 518
Other      
Disaggregation of Revenue [Line Items]      
Total Revenues $ 635 $ 560 $ 793