Revenue (Tables)

9 Months Ended

Sep. 30, 2021

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Primary geographical markets(1):
United States	$	1,012	$	1,062	$	3,001	$	3,101
Europe	487		480		1,500		1,317
Canada	97		94		294		278
Other	162		131		466		396
Total Revenues	$	1,758	$	1,767	$	5,261	$	5,092
Major product and services lines:
Equipment	$	387	$	419	$	1,197	$	1,054
Supplies, paper and other sales	270		232		732		622
Maintenance agreements(2)	447		443		1,330		1,338
Service arrangements(3)	493		486		1,490		1,512
Rental and other	106		132		346		396
Financing	55		55		166		170
Total Revenues	$	1,758	$	1,767	$	5,261	$	5,092
Sales channels:
Direct equipment lease(4)	$	170	$	151	$	506	$	388
Distributors & resellers(5)	283		245		826		604
Customer direct	204		255		597		684
Total Sales	$	657	$	651	$	1,929	$	1,676

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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2)Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners as Xerox Partner Print Services (XPPS).

(3)Primarily includes revenues from our Managed Services offerings. Also includes revenues from embedded operating leases, which were not significant.

(4)Primarily reflects sales through bundled lease arrangements.

(5)Primarily reflects sales through our two-tier distribution channels.

Schedule of Capitalized Contract Cost

Incremental direct costs are as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Incremental direct costs of obtaining a contract	$	14	$	15	$	44	$	43
Amortization of incremental direct costs	18		19		55		60