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Finance Receivables, Net (Tables)
3 Months Ended
Mar. 31, 2021
Receivables [Abstract]  
Finance receivables
Finance receivables, net were as follows:
 March 31,
2021
December 31,
2020
Gross receivables$3,596 $3,691 
Unearned income(384)(393)
Subtotal3,212 3,298 
Residual values— — 
Allowance for doubtful accounts(135)(133)
Finance receivables, net3,077 3,165 
Less: Billed portion of finance receivables, net92 99 
Less: Current portion of finance receivables not billed, net1,065 1,082 
Finance receivables due after one year, net$1,920 $1,984 
Allowance for credit losses, financing receivables
The allowance for doubtful accounts as well as the related investment in finance receivables were as follows:
United StatesCanada
EMEA(1)
Total
Balance at December 31, 2020
$77 $15 $41 $133 
Provision
Charge-offs(2)— (1)(3)
Recoveries and other(2)
— (2)(1)
Balance at March 31, 2021$78 $16 $41 $135 
Finance receivables as of March 31, 2021 collectively evaluated for impairment (3)
$1,806 $288 $1,118 $3,212 
Balance at December 31, 2019
$59 $10 $20 $89 
Provision35 25 66 
Charge-offs(3)(1)(4)(8)
Recoveries and other(2)
— — (1)(1)
Balance at March 31, 2020$91 $15 $40 $146 
Finance receivables as of March 31, 2020 collectively evaluated for impairment(3)
$1,866 $289 $1,132 $3,287 
_____________
(1)Includes developing market countries.
(2)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(3)Total Finance receivables exclude the allowance for credit losses of $135 and $146 at March 31, 2021 and 2020, respectively.
Credit quality indicators for financing receivables
Details about our finance receivables portfolio based on geography, origination year and credit quality indicators are as follows:
 March 31, 2021
 20212020201920182017PriorTotal
Finance
Receivables
United States (Direct):
Low Credit Risk$46 $154 $134 $111 $56 $21 $522 
Average Credit Risk17 53 89 43 20 228 
High Credit Risk18 87 39 24 12 185 
Total $81 $294 $262 $178 $88 $32 $935 
United States (Indirect):
Low Credit Risk$57 $194 $140 $69 $26 $$490 
Average Credit Risk42 110 99 56 24 336 
High Credit Risk16 45 
Total$108 $320 $247 $133 $53 $10 $871 
Canada
Low Credit Risk$11 $36 $31 $21 $$$109 
Average Credit Risk10 44 36 23 15 132 
High Credit Risk16 10 47 
Total$24 $96 $77 $53 $29 $$288 
EMEA(1)
Low Credit Risk$65 $176 $156 $109 $46 $14 $566 
Average Credit Risk52 153 138 89 38 12 482 
High Credit Risk19 21 12 70 
Total$124 $348 $315 $210 $92 $29 $1,118 
Total Finance Receivables
Low Credit Risk$179 $560 $461 $310 $135 $42 $1,687 
Average Credit Risk121 360 362 211 97 27 1,178 
High Credit Risk37 138 78 53 30 11 347 
Total$337 $1,058 $901 $574 $262 $80 $3,212 
 December 31, 2020
 20202019201820172016PriorTotal
Finance
Receivables
United States (Direct):
Low Credit Risk$164 $151 $128 $71 $32 $$550 
Average Credit Risk54 95 52 26 237 
High Credit Risk90 42 27 13 180 
Total $308 $288 $207 $110 $45 $$967 
United States (Indirect):
Low Credit Risk$193 $140 $79 $33 $$— $452 
Average Credit Risk129 124 71 31 — 363 
High Credit Risk19 — 41 
Total$341 $273 $159 $67 $16 $— $856 
Canada
Low Credit Risk$37 $34 $24 $10 $$$111 
Average Credit Risk46 39 26 17 135 
High Credit Risk18 10 10 10 — 51 
Total$101 $83 $60 $37 $14 $$297 
EMEA(1)
Low Credit Risk$197 $177 $131 $62 $20 $$591 
Average Credit Risk170 160 108 51 17 510 
High Credit Risk23 24 15 10 77 
Total$390 $361 $254 $123 $41 $$1,178 
Total Finance Receivables
Low Credit Risk$591 $502 $362 $176 $64 $$1,704 
Average Credit Risk399 418 257 125 39 1,245 
High Credit Risk150 85 61 36 13 349 
Total$1,140 $1,005 $680 $337 $116 $20 $3,298 
_____________
(1)Includes developing market countries.
Aging of billed finance receivables
The aging of our billed finance receivables is as follows:
 March 31, 2021
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct $30 $$$45 $890 $935 $70 
Indirect18 25 846 871 — 
Total United States48 11 11 70 1,736 1,806 70 
Canada279 288 13 
EMEA(1)
12 17 1,101 1,118 17 
Total$66 $16 $14 $96 $3,116 $3,212 $100 
 December 31, 2020
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct$33 $$$48 $919 $967 $74 
Indirect21 28 828 856 — 
Total United States54 10 12 76 1,747 1,823 74 
Canada— 10 287 297 12 
EMEA(1)
12 17 1,161 1,178 23 
Total$74 $15 $14 $103 $3,195 $3,298 $109 
_____________
(1)Includes developing market countries