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Finance Receivables, Net (Tables)
 6 Months Ended
Jun. 30, 2020
Receivables [Abstract]  
Finance Receivables
Finance receivables, net were as follows:
 June 30,
2020		December 31,
2019
Gross receivables$3,599  $3,865  
Unearned income(386) (425) 
Subtotal3,213  3,440  
Residual values—  —  
Allowance for doubtful accounts(143) (89) 
Finance receivables, net3,070  3,351  
Less: Billed portion of finance receivables, net116  111  
Less: Current portion of finance receivables not billed, net1,046  1,158  
Finance receivables due after one year, net$1,908  $2,082  
Allowance for Credit Losses on Financing Receivables The allowance for doubtful accounts as well as the related investment in finance receivables were as follows:
United States
Canada(1)
EMEA(1)(2)
Total
Balance at December 31, 2019$59  $11  $19  $89  
Provision35  6  25  66  
Charge-offs(3) (1) (4) (8) 
Recoveries and other(3)
—  (1) —  (1) 
Balance at March 31, 2020$91  $15  $40  $146  
Provision3  1  —  4  
Charge-offs(5) (1) (2) (8) 
Recoveries and other(2)
—  1  —  1  
Balance at June 30, 2020$89  $16  $38  $143  
Finance receivables as of June 30, 2020 collectively evaluated for impairment (4)
$1,824  $289  $1,100  $3,213  
Balance at December 31, 2018$53  $12  $27  $92  
Provision4  1  4  9  
Charge-offs(4) (1) (3) (8) 
Recoveries and other(3)
—  —  —  —  
Balance at March 31, 2019$53  $12  $28  $93  
Provision4  1  3  8  
Charge-offs(5) (3) (3) (11) 
Recoveries and other(2)
1  2  —  3  
Balance at June 30, 2019$53  $12  $28  $93  
Finance receivables as of June 30, 2019 collectively evaluated for impairment(4)
$1,885  $336  $1,221  $3,442  
_____________
(1)Prior year amounts have been recasted to include the Other geographic region, which was previously disclosed as a separate grouping, conforming to the current year's presentation.
(2)Includes developing market countries.
(3)Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(4)Total Finance receivables exclude the allowance for credit losses of $143 and $93 at June 30, 2020 and 2019, respectively.
Financing Receivable Credit Quality Indicators
Details about our finance receivables portfolio based on geography, origination year and credit quality indicators are as follows:
 June 30, 2020December 31, 2019
 20202019201820172016PriorTotal
Finance
Receivables		Total
Finance
Receivables
United States (Direct):
Low Credit Risk$86  $187  $179  $115  $68  $16  $651  $640  
Average Credit Risk25  97  50  29  14  4  219  331  
High Credit Risk34  44  28  14  8  3  131  132  
Total $145  $328  $257  $158  $90  $23  $1,001  $1,103  
United States (Indirect):
Low Credit Risk$100  $194  $116  $55  $19  $3  $487  $258  
Average Credit Risk54  119  81  41  13  2  310  445  
High Credit Risk10  6  6  3  1  —  26  116  
Total$164  $319  $203  $99  $33  $5  $823  $819  
Canada(1)
Low Credit Risk$16  $36  $29  $13  $11  $3  $108  $163  
Average Credit Risk23  42  30  23  10  2  130  97  
High Credit Risk11  11  11  14  4  —  51  66  
Total$50  $89  $70  $50  $25  $5  $289  $326  
EMEA(1)(2)
Low Credit Risk$99  $196  $159  $81  $36  $8  $579  $655  
Average Credit Risk101  157  114  64  27  6  469  479  
High Credit Risk8  17  12  10  4  1  52  58  
Total$208  $370  $285  $155  $67  $15  $1,100  $1,192  
Total Finance Receivables
Low Credit Risk$301  $613  $483  $264  $134  $30  $1,825  $1,716  
Average Credit Risk203  415  275  157  64  14  1,128  1,352  
High Credit Risk63  78  57  41  17  4  260  372  
Total$567  $1,106  $815  $462  $215  $48  $3,213  $3,440  
_____________
(1)Prior year amounts have been recasted to include the Other geographic region, which was previously disclosed as a separate grouping, conforming to the current year's presentation.
(2)Includes developing market countries.
Finance Receivables Aging
 June 30, 2020
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct $36  $9  $11  $56  $945  $1,001  $84  
Indirect24  6  3  33  790  823  —  
Total United States60  15  14  89  1,735  1,824  84  
Canada(1)
7  3  1  11  278  289  19  
EMEA(1)
14  4  3  21  1,079  1,100  34  
Total$81  $22  $18  $121  $3,092  $3,213  $137  
 December 31, 2019
 Current
31-90
Days
Past Due
>90 Days
Past Due
Total BilledUnbilled
Total
Finance
Receivables
>90 Days
and
Accruing
Direct$37  $11  $8  $56  $1,047  $1,103  $57  
Indirect25  5  3  33  786  819  —  
Total United States62  16  11  89  1,833  1,922  57  
Canada(1)
8  2  1  11  315  326  17  
EMEA(1)(2)
12  1  2  15  1,177  1,192  32  
Total$82  $19  $14  $115  $3,325  $3,440  $106  
_____________
(1)Includes developing market countries.
(2)Prior year amounts have been recasted to include the Other geographic region, which was previously disclosed as a separate grouping, conforming to the current year's presentation.