Revenue (Tables)

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

Revenues Disaggregated by Primary Geographic Markets, Major Products Lines, and Sales Channels

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Primary geographical markets(1):
United States	$	925	$	1,344	$	2,039	$	2,612
Europe	356		584		837		1,184
Canada	76		130		184		254
Other	108		205		265		393
Total Revenues	$	1,465	$	2,263	$	3,325	$	4,443
Major product and services lines:
Equipment	$	310	$	504	$	635	$	952
Supplies, paper and other sales	150		296		390		572
Maintenance agreements(2)	366		609		895		1,207
Service arrangements(3)	460		637		1,026		1,272
Rental and other	123		156		264		316
Financing	56		61		115		124
Total Revenues	$	1,465	$	2,263	$	3,325	$	4,443
Sales channels:
Direct equipment lease(4)	$	111	$	150	$	237	$	284
Distributors & resellers(5)	136		333		359		648
Customer direct	213		317		429		592
Total Sales	$	460	$	800	$	1,025	$	1,524

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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2)Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners as Xerox Partner Print Services (XPPS).

(3)Primarily includes revenues from our Managed Services offerings. Also includes revenues from embedded operating leases, which were not significant.

(4)Primarily reflects direct sales through bundled lease arrangements.

(5)Primarily reflects sales through our two-tier distribution channels.

Incremental Direct Costs of Obtaining a Contract

Incremental direct costs are as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2020		2019		2020		2019
Incremental direct costs of obtaining a contract	$	13	$	18	$	28	$	36
Amortization of incremental direct costs	20		20		41		43