Revenue (Tables)

3 Months Ended

Mar. 31, 2020

Revenue from Contract with Customer [Abstract]

Revenues Disaggregated by Primary Geographic Markets, Major Products Lines, and Sales Channels

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Three Months Ended March 31,
	2020		2019
Primary geographical markets(1):
United States	$	1,114	$	1,268
Europe	481		600
Canada	108		124
Other	157		188
Total Revenues	$	1,860	$	2,180
Major product and services lines:
Equipment	$	325	$	448
Supplies, paper and other sales	240		276
Maintenance agreements(2)	529		598
Service arrangements(3)	566		635
Rental and other	141		160
Financing	59		63
Total Revenues	$	1,860	$	2,180
Sales channels:
Direct equipment lease(4)	$	126	$	134
Distributors & resellers(5)	223		315
Customer direct	216		275
Total Sales	$	565	$	724

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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2)Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners as Xerox Partner Print Services (XPPS).

(3)Primarily includes revenues from our Managed Services offerings. Also includes revenues from embedded operating leases, which were not significant.

(4)Primarily reflects direct sales through bundled lease arrangements.

(5)Primarily reflects sales through our two-tier distribution channels.

Incremental Direct Costs of Obtaining a Contract

Incremental direct costs are as follows:

	Three Months Ended March 31,
	2020		2019
Incremental direct costs of obtaining a contract	$	15	$	18
Amortization of incremental direct costs	21		23