Finance Receivables, Net - Aging of Billed Finance Receivables (Details) - USD ($) $ in Millions		Sep. 30, 2019		Dec. 31, 2018
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		$ 3,381		$ 3,564
Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		108		107
Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3,273		3,457
Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		78		76
31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		16		19
90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		14		12
90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		114		102
United States
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[1]	1,900		1,946	[2]
United States | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		84		80	[2]
United States | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1,816		1,866	[2]
United States | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		61		56	[2]
United States | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		13		15	[2]
United States | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		10		9	[2]
United States | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		59		54	[2]
United States | Finance and other services
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		585		599
United States | Finance and other services | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		22		21
United States | Finance and other services | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		563		578
United States | Finance and other services | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		15		15
United States | Finance and other services | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		4		4
United States | Finance and other services | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3		2
United States | Finance and other services | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		15		11
United States | Government and education
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		510		525
United States | Government and education | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		23		24
United States | Government and education | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		487		501
United States | Government and education | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		17		17
United States | Government and education | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3		4
United States | Government and education | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3		3
United States | Government and education | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		19		24
United States | Graphic arts
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		291		300
United States | Graphic arts | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		15		12
United States | Graphic arts | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		276		288
United States | Graphic arts | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		13		10
United States | Graphic arts | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		1
United States | Graphic arts | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		1
United States | Graphic arts | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		6		5
United States | Industrial
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		180		184
United States | Industrial | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		9		8
United States | Industrial | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		171		176
United States | Industrial | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		6		5
United States | Industrial | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2		2
United States | Industrial | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		1
United States | Industrial | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		9		5
United States | Healthcare
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		136		143
United States | Healthcare | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		7		7
United States | Healthcare | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		129		136
United States | Healthcare | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		4		4
United States | Healthcare | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2		2
United States | Healthcare | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		1
United States | Healthcare | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		6		5
United States | Other
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		198		195
United States | Other | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		8		8
United States | Other | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		190		187
United States | Other | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		6		5
United States | Other | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		2
United States | Other | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		1
United States | Other | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		4		4
Canada
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		318		335
Canada | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		10		10
Canada | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		308		325
Canada | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		6		7
Canada | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2		2
Canada | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2		1
Canada | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		19		22
Canada | Finance and other services
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		106		105
Canada | Government and education
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		42		45
Canada | Graphic arts
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		72		78
Canada | Industrial
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		40		37
Canada | Other
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		58		70
Europe
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[3]	1,120		1,239
Europe | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		11		15
Europe | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1,109		1,224
Europe | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		8		11
Europe | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		2
Europe | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2		2
Europe | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		36		26
France
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		360		418
France | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		4		5
France | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		356		413
France | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		4		5
France | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0
France | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0
France | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		25		14
U.K./Ireland
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		226		244
U.K./Ireland | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		2
U.K./Ireland | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		225		242
U.K./Ireland | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1		2
U.K./Ireland | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0
U.K./Ireland | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0
U.K./Ireland | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		0		0
Central
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[4],[5]	294		327
Central | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[5]	2		3
Central | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[5]	292		324
Central | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[5]	1		1
Central | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[5]	0		1
Central | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[5]	1		1
Central | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing	[5]	8		6
Southern
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[6]	196		205	[7]
Southern | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		4	[6]	5	[7]
Southern | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		192	[6]	200	[7]
Southern | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		2	[6]	3	[7]
Southern | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1	[6]	1	[7]
Southern | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		1	[6]	1	[7]
Southern | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		3	[6]	6	[7]
Nordics
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[8],[9]	44		45
Nordics | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[9]	0		0
Nordics | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[9]	44		45
Nordics | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[9]	0		0
Nordics | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[9]	0		0
Nordics | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[9]	0		0
Nordics | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing	[9]	0		0
Other
Financing Receivable, Past Due [Line Items]
Total Finance Receivables	[1]	43		44	[2]
Other | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3		2	[2]
Other | Unbilled Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		40		42	[2]
Other | Current | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		3		2	[2]
Other | 31-90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0	[2]
Other | 90 Days Past Due | Billed Revenues
Financing Receivable, Past Due [Line Items]
Total Finance Receivables		0		0	[2]
Other | 90 Days and Accruing
Financing Receivable, Past Due [Line Items]
Finance Receivables, 90 Days Past Due and Accruing		$ 0		$ 0	[2]

[1] As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.

[2] As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.

[3] Prior year amounts have been recasted to conform to the current year presentation.

[4] Switzerland, Germany, Austria, Belgium and Holland.

[5] Switzerland, Germany, Austria, Belgium and Holland

[6] Italy, Greece, Spain and Portugal.

[7] Italy, Greece, Spain and Portugal.

[8] Sweden, Norway, Denmark and Finland.

[9] Sweden, Norway, Denmark and Finland.