XML 82 R73.htm IDEA: XBRL DOCUMENT v3.19.3
Finance Receivables, Net - Credit Quality Indicators (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2019
Dec. 31, 2018
Financing Receivable, Credit Quality Indicator [Line Items]    
Loss rates of customers with investment grade credit quality 1.00%  
Loss rates of customers with non investment grade credit quality, low range 2.00%  
Loss rates of customers with non investment grade credit quality, high range 5.00%  
Loss rates of customers with substandard doubtful credit quality - low 7.00%  
Loss rates of customers with substandard doubtful credit quality - high 10.00%  
Subtotal $ 3,381 $ 3,564
United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 1,900 1,946 [2]
United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 585 599
United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 510 525
United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 291 300
United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 180 184
United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 136 143
United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 198 195
Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 318 335
Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 106 105
Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 42 45
Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 72 78
Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 40 37
Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 58 70
Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 1,120 1,239
France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 360 418
U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 226 244
Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [4],[5] 294 327
Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 196 205 [7]
Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [8],[9] 44 45
Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 43 44 [2]
Investment Grade    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 1,658 1,798
Investment Grade | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 878 947
Investment Grade | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 166 177
Investment Grade | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 440 453
Investment Grade | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 70 82
Investment Grade | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 79 86
Investment Grade | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 61 86
Investment Grade | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 62 63
Investment Grade | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 160 162
Investment Grade | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 59 52
Investment Grade | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 35 38
Investment Grade | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 19 22
Investment Grade | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 16
Investment Grade | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 29 34
Investment Grade | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 592 658
Investment Grade | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 199 232
Investment Grade | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 142 150
Investment Grade | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [4] 169 196
Investment Grade | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 57 52
Investment Grade | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [8] 25 28
Investment Grade | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 28 31
Non-investment Grade    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 1,366 1,378
Non-investment Grade | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 781 748
Non-investment Grade | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 332 334
Non-investment Grade | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 54 63
Non-investment Grade | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 140 131
Non-investment Grade | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 85 82
Non-investment Grade | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 63 48
Non-investment Grade | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 107 90
Non-investment Grade | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 89 99
Non-investment Grade | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 30 33
Non-investment Grade | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 4 3
Non-investment Grade | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 26 30
Non-investment Grade | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 11 12
Non-investment Grade | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 21
Non-investment Grade | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 483 518
Non-investment Grade | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 141 157
Non-investment Grade | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 78 87
Non-investment Grade | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [4] 117 123
Non-investment Grade | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 129 136
Non-investment Grade | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [8] 18 15
Non-investment Grade | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 13 13
Substandard    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 357 388
Substandard | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 241 251
Substandard | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 87 88
Substandard | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 16 9
Substandard | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 81 87
Substandard | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 16 16
Substandard | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 12 9
Substandard | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 29 42
Substandard | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 69 74
Substandard | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 17 20
Substandard | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 3 4
Substandard | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 27 26
Substandard | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 11 9
Substandard | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 11 15
Substandard | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 45 63
Substandard | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 20 29
Substandard | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 6 7
Substandard | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [4] 8 8
Substandard | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 10 17
Substandard | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [8] 1 2
Substandard | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] $ 2 $ 0
[1]
As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.
[2]
As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.
[3]
Prior year amounts have been recasted to conform to the current year presentation.
[4]
Switzerland, Germany, Austria, Belgium and Holland.
[5] Switzerland, Germany, Austria, Belgium and Holland
[6]
Italy, Greece, Spain and Portugal.
[7] Italy, Greece, Spain and Portugal.
[8]
Sweden, Norway, Denmark and Finland.
[9] Sweden, Norway, Denmark and Finland.