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Finance Receivables, Net - Allowance for Credit Losses (Details) - USD ($)
$ in Millions
3 Months Ended
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Sep. 30, 2019
Sep. 30, 2018
Financing Receivable, Allowance for Credit Loss [Roll Forward]                
Beginning Balance $ 93 $ 93 $ 92 $ 107 $ 108 $ 108    
Provision 8 8 9 6 9 9    
Charge-offs (9) (11) (8) (8) (8) (10)    
Recoveries and other [1] 1 3 0 2 (2) 1    
Ending Balance 93 93 93 107 107 108    
Financing Receivable, Collectively Evaluated for Impairment [2]             $ 3,381 $ 3,601 [3]
Allowance for doubtful accounts 93 93 92 107 108 108 93 107
United States                
Financing Receivable, Allowance for Credit Loss [Roll Forward]                
Beginning Balance 53 53 53 56 56 56    
Provision 6 4 4 2 4 5    
Charge-offs (5) (5) (4) (2) (4) (5)    
Recoveries and other [1] 1 1 0 1 0 0    
Ending Balance 55 53 53 57 56 56    
Financing Receivable, Collectively Evaluated for Impairment [2]             1,900 1,960 [3]
Allowance for doubtful accounts 53 53 53 56 56 56 55 57
Canada                
Financing Receivable, Allowance for Credit Loss [Roll Forward]                
Beginning Balance 12 12 12 14 14 15    
Provision 0 1 1 0 1 0    
Charge-offs (1) (3) (1) (2) (1) (1)    
Recoveries and other [1] 0 2 0 1 0 0    
Ending Balance 11 12 12 13 14 14    
Financing Receivable, Collectively Evaluated for Impairment [2]             318 352 [3]
Allowance for doubtful accounts 12 12 12 14 14 15 11 13
Europe                
Financing Receivable, Allowance for Credit Loss [Roll Forward]                
Beginning Balance 26 26 25 35 36 35    
Provision 2 3 4 4 4 4    
Charge-offs (3) (3) (3) (4) (3) (4)    
Recoveries and other [1] 0 0 0 0 (2) 1    
Ending Balance 25 26 26 35 35 36    
Financing Receivable, Collectively Evaluated for Impairment [2]             1,120 1,242 [3]
Allowance for doubtful accounts 26 26 25 35 36 35 25 35
Other                
Financing Receivable, Allowance for Credit Loss [Roll Forward]                
Beginning Balance [4] 2 2 2 2 2 2    
Provision [4] 0 0 0 0 0 0    
Charge-offs [4] 0 0 0 0 0 0    
Recoveries and other [1],[4] 0 0 0 0 0 0    
Ending Balance [4] 2 2 2 2 2 2    
Financing Receivable, Collectively Evaluated for Impairment [2],[4]             43 47 [3]
Allowance for doubtful accounts [4] $ 2 $ 2 $ 2 $ 2 $ 2 $ 2 $ 2 $ 2
[1]
Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
[2] Total Finance receivables exclude the allowance for credit losses of $93 and $107 at September 30, 2019 and 2018, respectively.
[3]
As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.
[4]
Includes developing market countries and smaller units.