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Finance Receivables, Net - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 6 Months Ended
Jun. 30, 2019
Dec. 31, 2018
Financing Receivable, Credit Quality Indicator [Line Items]    
Loss rates of customers with investment grade credit quality 1.00%  
Loss rates of customers with non investment grade credit quality, low range 2.00%  
Loss rates of customers with non investment grade credit quality, high range 5.00%  
Loss rates of customers with substandard doubtful credit quality - low 7.00%  
Loss rates of customers with substandard doubtful credit quality - high 10.00%  
Subtotal $ 3,442 $ 3,564
United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 1,885 1,946
United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 597 599
United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 500 525
United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 279 300
United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 182 184
United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 136 143
United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 191 195
Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 329 335
Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 109 105
Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 44 45
Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 74 78
Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 40 37
Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 62 70
Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [2] 1,185 1,239
France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 387 418
U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 233 244
Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3],[4] 312 327
Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [5] 206 205
Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 47 45
Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 43 44
Investment Grade    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 1,679 1,798
Investment Grade | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 859 947
Investment Grade | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 168 177
Investment Grade | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 424 453
Investment Grade | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 72 82
Investment Grade | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 81 86
Investment Grade | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 57 86
Investment Grade | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 57 63
Investment Grade | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 165 162
Investment Grade | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 59 52
Investment Grade | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 37 38
Investment Grade | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 21 22
Investment Grade | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 16
Investment Grade | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 30 34
Investment Grade | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [2] 626 658
Investment Grade | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 212 232
Investment Grade | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 146 150
Investment Grade | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 182 196
Investment Grade | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [5] 58 52
Investment Grade | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 28 28
Investment Grade | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 29 31
Non-investment Grade    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 1,371 1,378
Non-investment Grade | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 762 748
Non-investment Grade | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 336 334
Non-investment Grade | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 58 63
Non-investment Grade | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 121 131
Non-investment Grade | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 83 82
Non-investment Grade | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 62 48
Non-investment Grade | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 102 90
Non-investment Grade | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 92 99
Non-investment Grade | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 32 33
Non-investment Grade | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 4 3
Non-investment Grade | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 26 30
Non-investment Grade | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 11 12
Non-investment Grade | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 19 21
Non-investment Grade | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [2] 504 518
Non-investment Grade | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 149 157
Non-investment Grade | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 81 87
Non-investment Grade | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 121 123
Non-investment Grade | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [5] 135 136
Non-investment Grade | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 18 15
Non-investment Grade | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 13 13
Substandard    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 392 388
Substandard | United States    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] 264 251
Substandard | United States | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 93 88
Substandard | United States | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 9
Substandard | United States | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 86 87
Substandard | United States | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 16
Substandard | United States | Healthcare    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 17 9
Substandard | United States | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 32 42
Substandard | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 72 74
Substandard | Canada | Finance and other services    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 18 20
Substandard | Canada | Government and education    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 3 4
Substandard | Canada | Graphic arts    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 27 26
Substandard | Canada | Industrial    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 11 9
Substandard | Canada | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 13 15
Substandard | Europe    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [2] 55 63
Substandard | France    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 26 29
Substandard | U.K./Ireland    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal 6 7
Substandard | Central    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [3] 9 8
Substandard | Southern    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [5] 13 17
Substandard | Nordics    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [6] 1 2
Substandard | Other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Subtotal [1] $ 1 $ 0
[1]
As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.
[2]
Prior year amounts have been recasted to conform to the current year presentation.
[3]
Switzerland, Germany, Austria, Belgium and Holland.
[4] Switzerland, Germany, Austria, Belgium and Holland
[5]
Italy, Greece, Spain and Portugal.
[6] Sweden, Norway, Denmark and Finland.