Revenue (Tables)

6 Months Ended

Jun. 30, 2019

Revenue from Contract with Customer [Abstract]

Revenues Disaggregated by Primary Geographic Markets, Major Products Lines, and Sales Channels

Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2019		2018		2019		2018
Primary geographical markets(1):
United States	$	1,370	$	1,479	$	2,664	$	2,893
Europe	584		660		1,184		1,336
Canada	130		147		254		291
Other	205		224		393		425
Total Revenues	$	2,289	$	2,510	$	4,495	$	4,945
Major product and services lines:
Equipment	$	504	$	561	$	952	$	1,060
Supplies, paper and other sales	321		366		623		712
Maintenance agreements(2)	609		671		1,207		1,340
Service arrangements(3)	637		676		1,272		1,358
Rental and other	157		168		317		336
Financing	61		68		124		139
Total Revenues(4)	$	2,289	$	2,510	$	4,495	$	4,945
Sales channels:
Direct equipment lease(5)	$	150	$	172	$	284	$	332
Distributors & resellers(6)	333		357		648		701
Customer direct	342		398		643		739
Total Sales(4)	$	825	$	927	$	1,575	$	1,772

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(1) Geographic area data is based upon the location of the subsidiary reporting the revenue.

(2) Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners as Xerox Partner Print Services (XPPS).

(3) Primarily includes revenues from our Managed Services offerings (formerly our Managed Document Services arrangements). Also includes revenues from embedded operating leases, which were not significant.

(4) Certain prior year amounts have been revised to conform to the current year presentation. Refer to Note 1 - Basis of Presentation - Change in Presentation, for additional information.

(5) Primarily reflects direct sales through bundled lease arrangements.

(6)

Primarily reflects sales through our two-tier distribution channels.

Incremental Direct Costs of Obtaining a Contract

Incremental direct costs are as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2019		2018		2019		2018
Incremental direct costs of obtaining a contract	$	18	$	23	$	36	$	40
Amortization of incremental direct costs	20		23		43		47