Receivables, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2012		Mar. 31, 2011		Dec. 31, 2011
Accounts Receivable Sales Arrangements [Abstract]
Accounts Receivable Revolving Facility Program	$ 92
Deferred proceeds receivables from sales of accounts receivables	148				97
Accounts Receivable held by Bankruptcy-Remote Subsidiary	41
Remaining Account Receivable Sold and Derecognized	809				815
Schedule of accounts receivables sales [Abstract]
Accounts receivable sales	875		730
Deferred proceeds	147		94
Fees associated with sales	6		4
Estimated decrease to operating cash flows	(68)	[1]	(24)	[1]
Allowance for Credit Losses:
Beginning balance	201		212
Provision	15		22
Charge-offs	(19)		(23)
Recoveries and other	6	[2]	4	[2]
Ending Balance	203		215
Finance Receivables collectively evaluated for impairment	6,468	[3]	6,889	[3]
Residual values not included in the impairment evaluation	5		11
Allowance for credit losses not included in the impairment evaluation	203		215
Total Finance Receivables	6,468				6,556
Credit quality indicators [Abstract]
Loss Rates Of Customers With Investment Grade Credit Quality	1.00%
Loss rates of customers with non investment grade credit quality, low range (in hundredths)	2.00%
Loss rates of customers with non investment grade credit quality, high range (in hundredths)	4.00%
Loss rates of customers with substandard/doubtful credit quality (in hundredths)	10.00%
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	6,468				6,556
Finance Receivables Greater Than 90 Days and Accruing	292				241
Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	165				177
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	100				123
31-90 Days Past Due	35				28
Greater Than 90 Days Past Due	30				26
Total Finance Receivables	165				177
Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	6,303				6,379
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	6,303				6,379
Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	3,238				3,274
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	3,238				3,274
Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	2,380				2,398
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	2,380				2,398
Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	850				884
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	850				884
UNITED STATES
Allowance for Credit Losses:
Beginning balance	75		91
Provision	2		7
Charge-offs	(4)		(10)
Recoveries and other	1	[2]	(1)	[2]
Ending Balance	74		87
Finance Receivables collectively evaluated for impairment	2,889	[3]	3,074	[3]
Total Finance Receivables	2,889				2,993
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	2,889				2,993
Finance Receivables Greater Than 90 Days and Accruing	112				66
UNITED STATES | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	88				96
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	62				75
31-90 Days Past Due	17				16
Greater Than 90 Days Past Due	9				5
Total Finance Receivables	88				96
UNITED STATES | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	2,801				2,897
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	2,801				2,897
UNITED STATES | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	1,633				1,703
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	1,633				1,703
UNITED STATES | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	817				818
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	817				818
UNITED STATES | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	439				472
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	439				472
UNITED STATES | Finance and Other Services [Member]
Allowance for Credit Losses:
Total Finance Receivables	854				889
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	854				889
Finance Receivables Greater Than 90 Days and Accruing	22				15
UNITED STATES | Finance and Other Services [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	20				23
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	14				18
31-90 Days Past Due	4				4
Greater Than 90 Days Past Due	2				1
Total Finance Receivables	20				23
UNITED STATES | Finance and Other Services [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	834				866
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	834				866
UNITED STATES | Finance and Other Services [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	346				349
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	346				349
UNITED STATES | Finance and Other Services [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	364				380
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	364				380
UNITED STATES | Finance and Other Services [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	144				160
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	144				160
UNITED STATES | Government and Education [Member]
Allowance for Credit Losses:
Total Finance Receivables	810				845
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	810				845
Finance Receivables Greater Than 90 Days and Accruing	52				29
UNITED STATES | Government and Education [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	28				28
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	18				21
31-90 Days Past Due	6				5
Greater Than 90 Days Past Due	4				2
Total Finance Receivables	28				28
UNITED STATES | Government and Education [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	782				817
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	782				817
UNITED STATES | Government and Education [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	784				821
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	784				821
UNITED STATES | Government and Education [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	22				20
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	22				20
UNITED STATES | Government and Education [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	4				4
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	4				4
UNITED STATES | Graphic Arts [Member]
Allowance for Credit Losses:
Total Finance Receivables	486				498
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	486				498
Finance Receivables Greater Than 90 Days and Accruing	13				7
UNITED STATES | Graphic Arts [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	16				19
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	13				16
31-90 Days Past Due	2				2
Greater Than 90 Days Past Due	1				1
Total Finance Receivables	16				19
UNITED STATES | Graphic Arts [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	470				479
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	470				479
UNITED STATES | Graphic Arts [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	123				126
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	123				126
UNITED STATES | Graphic Arts [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	192				200
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	192				200
UNITED STATES | Graphic Arts [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	171				172
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	171				172
UNITED STATES | Industrial [Member]
Allowance for Credit Losses:
Total Finance Receivables	286				295
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	286				295
Finance Receivables Greater Than 90 Days and Accruing	10				6
UNITED STATES | Industrial [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	10				10
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	7				7
31-90 Days Past Due	2				2
Greater Than 90 Days Past Due	1				1
Total Finance Receivables	10				10
UNITED STATES | Industrial [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	276				285
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	276				285
UNITED STATES | Industrial [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	171				180
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	171				180
UNITED STATES | Industrial [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	84				83
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	84				83
UNITED STATES | Industrial [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	31				32
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	31				32
UNITED STATES | Healthcare [Member]
Allowance for Credit Losses:
Total Finance Receivables	195				200
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	195				200
Finance Receivables Greater Than 90 Days and Accruing	9				5
UNITED STATES | Healthcare [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	7				7
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	4				5
31-90 Days Past Due	2				2
Greater Than 90 Days Past Due	1				0
Total Finance Receivables	7				7
UNITED STATES | Healthcare [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	188				193
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	188				193
UNITED STATES | Healthcare [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	120				130
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	120				130
UNITED STATES | Healthcare [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	49				42
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	49				42
UNITED STATES | Healthcare [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	26				28
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	26				28
UNITED STATES | Other Financing Receivable [Member]
Allowance for Credit Losses:
Total Finance Receivables	258				266
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	258				266
Finance Receivables Greater Than 90 Days and Accruing	6				4
UNITED STATES | Other Financing Receivable [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	7				9
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	6				8
31-90 Days Past Due	1				1
Greater Than 90 Days Past Due	0				0
Total Finance Receivables	7				9
UNITED STATES | Other Financing Receivable [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	251				257
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	251				257
UNITED STATES | Other Financing Receivable [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	89				97
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	89				97
UNITED STATES | Other Financing Receivable [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	106				93
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	106				93
UNITED STATES | Other Financing Receivable [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	63				76
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	63				76
CANADA
Allowance for Credit Losses:
Beginning balance	33		37
Provision	1		4
Charge-offs	(3)		(5)
Recoveries and other	2	[2]	2	[2]
Ending Balance	33		38
Finance Receivables collectively evaluated for impairment	829	[3]	874	[3]
Total Finance Receivables	829				825
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	829				825
Finance Receivables Greater Than 90 Days and Accruing	26				27
CANADA | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	7				6
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	3				3
31-90 Days Past Due	3				2
Greater Than 90 Days Past Due	1				1
Total Finance Receivables	7				6
CANADA | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	822				819
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	822				819
CANADA | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	447				440
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	447				440
CANADA | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	248				249
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	248				249
CANADA | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	134				136
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	134				136
CANADA | Finance and Other Services [Member]
Allowance for Credit Losses:
Total Finance Receivables	317				322
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	317				322
CANADA | Finance and Other Services [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	153				153
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	153				153
CANADA | Finance and Other Services [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	113				118
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	113				118
CANADA | Finance and Other Services [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	51				51
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	51				51
CANADA | Government and Education [Member]
Allowance for Credit Losses:
Total Finance Receivables	135				134
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	135				134
CANADA | Government and Education [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	121				121
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	121				121
CANADA | Government and Education [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	10				9
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	10				9
CANADA | Government and Education [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	4				4
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	4				4
CANADA | Graphic Arts [Member]
Allowance for Credit Losses:
Total Finance Receivables	113				110
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	113				110
CANADA | Graphic Arts [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	39				36
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	39				36
CANADA | Graphic Arts [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	39				39
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	39				39
CANADA | Graphic Arts [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	35				35
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	35				35
CANADA | Industrial [Member]
Allowance for Credit Losses:
Total Finance Receivables	134				131
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	134				131
CANADA | Industrial [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	59				56
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	59				56
CANADA | Industrial [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	42				41
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	42				41
CANADA | Industrial [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	33				34
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	33				34
CANADA | Other Financing Receivable [Member]
Allowance for Credit Losses:
Total Finance Receivables	130				128
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	130				128
CANADA | Other Financing Receivable [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	75				74
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	75				74
CANADA | Other Financing Receivable [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	44				42
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	44				42
CANADA | Other Financing Receivable [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	11				12
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	11				12
Europe finance receivables [Member]
Allowance for Credit Losses:
Beginning balance	91		81
Provision	12		11
Charge-offs	(12)		(8)
Recoveries and other	2	[2]	3	[2]
Ending Balance	93		87
Finance Receivables collectively evaluated for impairment	2,614	[3]	2,865	[3]
Total Finance Receivables	2,614				2,630
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	2,614				2,630
Finance Receivables Greater Than 90 Days and Accruing	153				148
Europe finance receivables [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	67				72
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	32				43
31-90 Days Past Due	15				9
Greater Than 90 Days Past Due	20				20
Total Finance Receivables	67				72
Europe finance receivables [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	2,547				2,558
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	2,547				2,558
Europe finance receivables [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	1,061				1,056
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	1,061				1,056
Europe finance receivables [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	1,283				1,305
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	1,283				1,305
Europe finance receivables [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	270				269
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	270				269
Europe finance receivables - France [Member]
Allowance for Credit Losses:
Total Finance Receivables	691				692
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	691				692
Finance Receivables Greater Than 90 Days and Accruing	13				16
Europe finance receivables - France [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	3				3
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	1				1
31-90 Days Past Due	1				1
Greater Than 90 Days Past Due	1				1
Total Finance Receivables	3				3
Europe finance receivables - France [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	688				689
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	688				689
Europe finance receivables - France [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	242				246
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	242				246
Europe finance receivables - France [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	360				354
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	360				354
Europe finance receivables - France [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	89				92
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	89				92
Europe Finance Receivables UK Ireland [Member]
Allowance for Credit Losses:
Total Finance Receivables	429				417
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	429				417
Finance Receivables Greater Than 90 Days and Accruing	4				4
Europe Finance Receivables UK Ireland [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	9				8
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	5				3
31-90 Days Past Due	1				2
Greater Than 90 Days Past Due	3				3
Total Finance Receivables	9				8
Europe Finance Receivables UK Ireland [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	420				409
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	420				409
Europe Finance Receivables UK Ireland [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	208				201
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	208				201
Europe Finance Receivables UK Ireland [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	163				162
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	163				162
Europe Finance Receivables UK Ireland [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	58				54
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	58				54
Europe finance receivables - Central [Member]
Allowance for Credit Losses:
Total Finance Receivables	871	[4]			881	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	871	[4]			881	[4]
Finance Receivables Greater Than 90 Days and Accruing	53	[4]			46	[4]
Europe finance receivables - Central [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	11	[4]			12	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	4	[4]			7	[4]
31-90 Days Past Due	3	[4]			2	[4]
Greater Than 90 Days Past Due	4	[4]			3	[4]
Total Finance Receivables	11	[4]			12	[4]
Europe finance receivables - Central [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	860	[4]			869	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	860	[4]			869	[4]
Europe finance receivables - Central [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	332	[4]			330	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	332	[4]			330	[4]
Europe finance receivables - Central [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	480	[4]			494	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	480	[4]			494	[4]
Europe finance receivables - Central [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	59	[4]			57	[4]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	59	[4]			57	[4]
Europe finance receivables - Southern [Member]
Allowance for Credit Losses:
Total Finance Receivables	521	[5]			538	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	521	[5]			538	[5]
Finance Receivables Greater Than 90 Days and Accruing	83	[5]			82	[5]
Europe finance receivables - Southern [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	43	[5]			48	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	21	[5]			31	[5]
31-90 Days Past Due	10	[5]			4	[5]
Greater Than 90 Days Past Due	12	[5]			13	[5]
Total Finance Receivables	43	[5]			48	[5]
Europe finance receivables - Southern [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	478	[5]			490	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	478	[5]			490	[5]
Europe finance receivables - Southern [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	214	[5]			219	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	214	[5]			219	[5]
Europe finance receivables - Southern [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	246	[5]			256	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	246	[5]			256	[5]
Europe finance receivables - Southern [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	61	[5]			63	[5]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	61	[5]			63	[5]
Europe finance receivables - Nordics [Member]
Allowance for Credit Losses:
Total Finance Receivables	102	[6]			102	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	102	[6]			102	[6]
Finance Receivables Greater Than 90 Days and Accruing	0	[6]			0	[6]
Europe finance receivables - Nordics [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	1	[6]			1	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	1	[6]			1	[6]
31-90 Days Past Due	0	[6]			0	[6]
Greater Than 90 Days Past Due	0	[6]			0	[6]
Total Finance Receivables	1	[6]			1	[6]
Europe finance receivables - Nordics [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	101	[6]			101	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	101	[6]			101	[6]
Europe finance receivables - Nordics [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	65	[6]			60	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	65	[6]			60	[6]
Europe finance receivables - Nordics [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	34	[6]			39	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	34	[6]			39	[6]
Europe finance receivables - Nordics [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	3	[6]			3	[6]
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	3	[6]			3	[6]
Other countries finance receivables [Member]
Allowance for Credit Losses:
Beginning balance	2	[7]	3	[7]
Provision	0	[7]	0	[7]
Charge-offs	0	[7]	0	[7]
Recoveries and other	1	[2],[7]	0	[2],[7]
Ending Balance	3	[7]	3	[7]
Finance Receivables collectively evaluated for impairment	136	[3],[7]	76	[3],[7]
Total Finance Receivables	136				108
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	136				108
Finance Receivables Greater Than 90 Days and Accruing	1				0
Other countries finance receivables [Member] | Billed Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	3				3
Financing Receivable, Recorded Investment, Aging [Abstract]
Current	3				2
31-90 Days Past Due	0				1
Greater Than 90 Days Past Due	0				0
Total Finance Receivables	3				3
Other countries finance receivables [Member] | Unbilled Revenues [Member]
Allowance for Credit Losses:
Total Finance Receivables	133				105
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	133				105
Other countries finance receivables [Member] | Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	97				75
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	97				75
Other countries finance receivables [Member] | Non-Investment Grade [Member]
Allowance for Credit Losses:
Total Finance Receivables	32				26
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	32				26
Other countries finance receivables [Member] | Substandard [Member]
Allowance for Credit Losses:
Total Finance Receivables	7				7
Financing Receivable, Recorded Investment, Aging [Abstract]
Total Finance Receivables	$ 7				$ 7

[1] Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

[2] Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

[3] Total Finance receivables exclude residual values of $5 and $11, and the allowance for credit losses of $203 and $215 at March 31, 2012 and 2011, respectively.

[4] Switzerland, Germany, Austria, Belgium and Holland.

[5] Italy, Greece, Spain and Portugal.

[6] Sweden, Norway, Denmark and Finland.

[7] Includes developing market countries and smaller units.