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Schedule II - Valuation and Qualifying Accounts (Tables)
12 Months Ended
Dec. 31, 2011
Valuation and Qualifying Accounts Disclosure [Line Items]  
Schedule of Valuation Allowance for Impairment of Recognized Servicing Assets [Table Text Block]
 
(in millions) 
 
Balance
at beginning
of period 
 
Additions
charged to
bad debt
provision (1) 
 
Amounts
(credited)
charged to
other income
statement
accounts (1) 
 
Deductions
and other, net
of recoveries (2) 
 
Balance
at end
of period 
2011
 
 
 
 
 
 
 
 
 
 
Allowance for Losses on:
 
 
 
 
 
 
 
 
 
 
Accounts Receivable
 
$
112

 
$
57

 
$
(1
)
 
$
(66
)
 
$
102

Finance Receivables
 
212

 
100

 
(2
)
 
(109
)
 
201

 
 
$
324

 
$
157

 
$
(3
)
 
$
(175
)
 
$
303

 
 
 

 
 

 
 

 
 

 
 

2010
 
 

 
 

 
 

 
 

 
 

Allowance for Losses on:
 
 

 
 

 
 

 
 

 
 

Accounts Receivable
 
$
148

 
$
60

 
$
(14
)
 
$
(82
)
 
$
112

Finance Receivables
 
222

 
128

 
6

 
(144
)
 
212

 
 
$
370

 
$
188

 
$
(8
)
 
$
(226
)
 
$
324

 
 
 

 
 

 
 

 
 

 
 

2009
 
 

 
 

 
 

 
 

 
 

Allowance for Losses on:
 
 

 
 

 
 

 
 

 
 

Accounts Receivable
 
$
131

 
$
114

 
$
(5
)
 
$
(92
)
 
$
148

Finance Receivables
 
198

 
177

 
3

 
(156
)
 
222

 
 
$
329

 
$
291

 
$
(2
)
 
$
(248
)
 
$
370

 
(1)
Bad debt provisions relate to estimated losses due to credit and similar collectability issues. Other charges (credits) relate to adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.
(2)
Deductions and other, net of recoveries primarily relates to receivable write-offs, but also includes the impact of foreign currency translation adjustments and recoveries of previously written off receivables.