Receivables, Net (Tables)

6 Months Ended

Jun. 30, 2011

Accounts receivables sales were as follows:

	Three Months Ended June 30,				Six Months Ended June 30,
	2011		2010		2011		2010
Accounts receivable sales	$	819	$	535	$	1,549	$	1,012
Deferred proceeds		103		73		197		115
Fees associated with sales		5		3		9		7
Estimated increase (decrease) to operating cash flows(1)		29		86		5		(68	)

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(1)	Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

	United States			Canada			Europe			Other(3)		Total
Allowance for Credit Losses:
Balance December 31, 2010	$	91		$	37		$	81		$	3	$	212
Provision		7			4			11			—		22
Charge-offs		(10	)		(5	)		(8	)		—		(23	)
Recoveries and other(1)		(1	)		2			3			—		4
Balance March 31, 2011		87			38			87			3		215
Provision		1			3			14			—		18
Charge-offs		(6	)		(5	)		(11	)		—		(22	)
Recoveries and other(1)		(1	)		—			(1	)		—		(2	)
Balance June 30, 2011	$	81		$	36		$	89		$	3	$	209

Finance Receivables as of June 30, 2011 collectively evaluated for impairment(2)	$	2,979		$	867		$	2,919		$	88	$	6,853

Allowance for Credit Losses:
Balance December 31, 2009	$	99		$	33		$	87		$	3	$	222
Provision		10			6			17			—		33
Charge-offs		(22	)		(6	)		(11	)		—		(39	)
Recoveries and other(1)		1			2			(5	)		—		(2	)
Balance March 31, 2010		88			35			88			3		214
Provision		15			6			12			—		33
Charge-offs		(17	)		(8	)		(19	)		—		(44	)
Recoveries and other(1)		—			—			(6	)		—		(6	)
Balance June 30, 2010	$	86		$	33		$	75		$	3	$	197

Finance Receivables as of June 30, 2010 collectively evaluated for impairment(2)	$	3,248		$	835		$	2,447		$	45	$	6,575

(1)	Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2)	Total Finance Receivables exclude residual values of $9 and $14, and the allowance for credit losses of $209 and $197 at June 30, 2011 and 2010, respectively.

(3)	Includes developing market countries and smaller units.

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

(1)	Switzerland, Germany, Austria, Belgium and Holland.

(2)	Italy, Greece, Spain and Portugal.

(3)	Sweden, Norway, Denmark and Finland.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	June 30, 2011
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and Other Services	$	19	$	3	$	1	$	23	$	877	$	900	$	22
Government and Education		21		3		3		27		791		818		40
Graphic Arts		19		2		1		22		461		483		12
Industrial		9		2		1		12		301		313		11
Healthcare		6		1		1		8		192		200		8
Other		7		1		—		8		257		265		7
Total United States		81		12		7		100		2,879		2,979		100
Canada		5		3		1		9		858		867		25
France		1		2		1		4		743		747		6
U.K./Ireland		7		1		1		9		427		436		6
Central(1)		10		4		3		17		963		980		30
Southern(2)		31		9		14		54		585		639		74
Nordics(3)		2		-		-		2		115		117		-
Total Europe		51		16		19		86		2,833		2,919		116
Other		2		1		-		3		85		88		-
Total	$	139	$	32	$	27	$	198	$	6,655	$	6,853	$	241

	December 31, 2010
	Current		31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and Other Services	$	23	$	5	$	2	$	30	$	921	$	951	$	23
Government and Education		26		6		3		35		842		877		40
Graphic Arts		21		3		1		25		495		520		16
Industrial		11		2		1		14		321		335		10
Healthcare		6		2		1		9		205		214		9
Other		8		2		—		10		270		280		8
Total United States		95		20		8		123		3,054		3,177		106
Canada		3		3		1		7		865		872		28
France		1		1		—		2		673		675		5
U.K./Ireland		4		1		1		6		415		421		7
Central(1)		9		2		4		15		898		913		39
Southern(2)		32		10		15		57		524		581		99
Nordics(3)		1		—		—		1		115		116		2
Total Europe		47		14		20		81		2,625		2,706		152
Other		2		—		—		2		64		66		—
Total	$	147	$	37	$	29	$	213	$	6,608	$	6,821	$	286

(1)	Switzerland, Germany, Austria, Belgium and Holland.

(2)	Italy, Greece, Spain and Portugal.

(3)	Sweden, Norway, Denmark and Finland.