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Shareholders' Equity (Details) - USD ($)
$ / shares in Units, shares in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance $ 5,005,000,000  
Noncontrolling Interests, Beginning Balance 34,000,000  
Total Equity, Beginning Balance 5,039,000,000 $ 5,293,000,000
Comprehensive income, net attributable to Xerox 173,000,000 234,000,000
Comprehensive income, net attributable to noncontrolling interests 3,000,000 3,000,000
Comprehensive Income, Net 176,000,000 237,000,000
Cash dividends declared - common [1] (58,000,000) (65,000,000)
Stock option and incentive plans, net 14,000,000 15,000,000
Payments to acquire treasury stock, value, including fees [2] (103,000,000)  
Cancellation of treasury stock, value 0  
Distributions to noncontrolling interests (1,000,000) (11,000,000)
Xerox Shareholders' Equity, Ending Balance 5,027,000,000  
Noncontrolling Interests, Ending Balance 36,000,000  
Total Equity, Ending Balance $ 5,063,000,000 $ 5,582,000,000
Treasury Stock, Shares, Beginning Balance 2,067  
Treasury Stock, Shares, Acquired 3,321  
Treasury Stock, Shares, Retired (2,067)  
Treasury Stock, Shares, Ending Balance 3,321  
Treasury stock, at cost, beginning balance $ 55,000,000  
Treasury Stock, Purchases [2] 103,000,000  
Treasury stock, at cost, ending balance $ 103,000,000  
Dividends per common share (in dollars per share) $ 0.25 $ 0.25
ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] $ 0  
ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   $ 117,000,000
Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] $ (4,000,000) $ (4,000,000)
Dividends per preferred share (in dollars per share) $ 20.00 $ 20.00
Xerox Shareholders’ Equity    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance $ 5,005,000,000 $ 5,256,000,000
Comprehensive income, net attributable to Xerox 173,000,000 234,000,000
Cash dividends declared - common [1] (58,000,000) (65,000,000)
Stock option and incentive plans, net 14,000,000 15,000,000
Payments to acquire treasury stock, value, including fees (103,000,000)  
Cancellation of treasury stock, value 0  
Distributions to noncontrolling interests 0 0
Xerox Shareholders' Equity, Ending Balance 5,027,000,000 5,553,000,000
Treasury Stock, Purchases 103,000,000  
Xerox Shareholders’ Equity | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 0  
Xerox Shareholders’ Equity | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   117,000,000
Xerox Shareholders’ Equity | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] (4,000,000) (4,000,000)
Common Stock    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance 232,000,000 255,000,000
Comprehensive income, net attributable to Xerox 0 0
Cash dividends declared - common [1] 0 0
Stock option and incentive plans, net 0 0
Payments to acquire treasury stock, value, including fees 0  
Cancellation of treasury stock, value (2,000,000)  
Distributions to noncontrolling interests 0 0
Xerox Shareholders' Equity, Ending Balance 230,000,000 255,000,000
Treasury Stock, Purchases 0  
Common Stock | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 0  
Common Stock | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   0
Common Stock | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] 0 0
Additional Paid-in Capital    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance 3,321,000,000 3,893,000,000
Comprehensive income, net attributable to Xerox 0 0
Cash dividends declared - common [1] 0 0
Stock option and incentive plans, net 14,000,000 15,000,000
Payments to acquire treasury stock, value, including fees 0  
Cancellation of treasury stock, value (53,000,000)  
Distributions to noncontrolling interests 0 0
Xerox Shareholders' Equity, Ending Balance 3,282,000,000 3,908,000,000
Treasury Stock, Purchases 0  
Additional Paid-in Capital | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 0  
Additional Paid-in Capital | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   0
Additional Paid-in Capital | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] 0 0
Treasury Stock    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance (55,000,000) 0
Comprehensive income, net attributable to Xerox 0 0
Cash dividends declared - common [1] 0 0
Stock option and incentive plans, net 0 0
Payments to acquire treasury stock, value, including fees (103,000,000)  
Cancellation of treasury stock, value 55,000,000  
Distributions to noncontrolling interests 0 0
Xerox Shareholders' Equity, Ending Balance (103,000,000) 0
Treasury Stock, Purchases 103,000,000  
Treasury Stock | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 0  
Treasury Stock | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   0
Treasury Stock | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] 0 0
Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance 5,072,000,000 4,856,000,000
Comprehensive income, net attributable to Xerox 133,000,000 23,000,000
Cash dividends declared - common [1] (58,000,000) (65,000,000)
Stock option and incentive plans, net 0 0
Payments to acquire treasury stock, value, including fees 0  
Cancellation of treasury stock, value 0  
Distributions to noncontrolling interests 0 0
Xerox Shareholders' Equity, Ending Balance 5,270,000,000 4,927,000,000
Treasury Stock, Purchases 0  
Retained Earnings | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 127,000,000  
Retained Earnings | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   117,000,000
Retained Earnings | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] (4,000,000) (4,000,000)
AOCL    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Xerox Shareholders' Equity, Beginning Balance [5] (3,565,000,000) (3,748,000,000)
Comprehensive income, net attributable to Xerox [5] 40,000,000 211,000,000
Cash dividends declared - common [1],[5] 0 0
Stock option and incentive plans, net [5] 0 0
Payments to acquire treasury stock, value, including fees [5] 0  
Cancellation of treasury stock, value [5] 0  
Distributions to noncontrolling interests [5] 0 0
Xerox Shareholders' Equity, Ending Balance [5] (3,652,000,000) (3,537,000,000)
Treasury Stock, Purchases [5] 0  
AOCL | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3],[5] (127,000,000)  
AOCL | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [5]   0
AOCL | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4],[5] 0 0
Non-controlling Interests    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Noncontrolling Interests, Beginning Balance 34,000,000 37,000,000
Comprehensive income, net attributable to noncontrolling interests 3,000,000 3,000,000
Cash dividends declared - common [1] 0 0
Stock option and incentive plans, net 0 0
Payments to acquire treasury stock, value, including fees 0  
Cancellation of treasury stock, value 0  
Distributions to noncontrolling interests (1,000,000) (11,000,000)
Noncontrolling Interests, Ending Balance 36,000,000 29,000,000
Treasury Stock, Purchases 0  
Non-controlling Interests | ASU 2018-02    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle [3] 0  
Non-controlling Interests | ASU 2014-09    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cumulative effect of change in accounting principle   0
Non-controlling Interests | Series B Preferred Stock [Member]    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Cash dividends declared - preferred [4] $ 0 $ 0
[1] Cash dividends declared on common stock were $0.25 per share in the first quarter of 2019 and 2018.
[2] Includes associated fees.
[3] Refer to Note 2 - Recent Accounting Pronouncements - Income Taxes, for additional information related to the adoption of ASU 2018-02.
[4] Cash dividends declared on preferred stock were $20.00 per share in the first quarter of 2019 and 2018.
[5] Refer to Note 18 - Other Comprehensive Income for the components of AOCL.