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Finance Receivables, Net - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2019
Dec. 31, 2018
Financing Receivable, Recorded Investment [Line Items]    
Loss Rates Of Customers With Investment Grade Credit Quality 1.00%  
Loss Rates Of Customers With Non Investment Grade Credit Quality Low Range 2.00%  
Loss Rates Of Customers With Non Investment Grade Credit Quality High Range 5.00%  
Loss Rates of Customers with Substandard Doubtful Credit Quality - Low 7.00%  
Loss Rates of Customers with Substandard Doubtful Credit Quality High 10.00%  
Subtotal $ 3,466 $ 3,564
United States    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 1,895 1,946 [1]
United States | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 592 599 [1]
United States | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 508 525 [1]
United States | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 285 300 [1]
United States | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 181 184 [1]
United States | Healthcare    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 139 143 [1]
United States | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 190 195 [1]
Canada    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 329 335
Canada | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 105 105
Canada | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 44 45
Canada | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 74 78
Canada | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 41 37
Canada | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 65 70
Europe    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 1,200 1,239 [2]
France    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 394 418 [2]
U.K./Ireland    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 243 244 [2]
Central    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [3],[4] 315 327 [2]
Southern    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [5] 201 205 [2]
Nordics    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [6] 47 45 [2]
Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 42 44 [1]
Investment Grade    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 1,745 1,798
Investment Grade | United States    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 917 947 [1]
Investment Grade | United States | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 172 177 [1]
Investment Grade | United States | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 439 453 [1]
Investment Grade | United States | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 76 82 [1]
Investment Grade | United States | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 86 86 [1]
Investment Grade | United States | Healthcare    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 83 86 [1]
Investment Grade | United States | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 61 63 [1]
Investment Grade | Canada    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 160 162
Investment Grade | Canada | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 54 52
Investment Grade | Canada | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 37 38
Investment Grade | Canada | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 20 22
Investment Grade | Canada | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 18 16
Investment Grade | Canada | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 31 34
Investment Grade | Europe    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 638 658 [2]
Investment Grade | France    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 217 232 [2]
Investment Grade | U.K./Ireland    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 152 150 [2]
Investment Grade | Central    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [4] 186 196 [2]
Investment Grade | Southern    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [5] 54 52 [2]
Investment Grade | Nordics    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [6] 29 28 [2]
Investment Grade | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 30 31 [1]
Non-investment Grade    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 1,349 1,378
Non-investment Grade | United States    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 740 748 [1]
Non-investment Grade | United States | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 332 334 [1]
Non-investment Grade | United States | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 60 63 [1]
Non-investment Grade | United States | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 126 131 [1]
Non-investment Grade | United States | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 80 82 [1]
Non-investment Grade | United States | Healthcare    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 45 48 [1]
Non-investment Grade | United States | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 97 90 [1]
Non-investment Grade | Canada    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 95 99
Non-investment Grade | Canada | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 32 33
Non-investment Grade | Canada | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 3 3
Non-investment Grade | Canada | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 28 30
Non-investment Grade | Canada | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 12 12
Non-investment Grade | Canada | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 20 21
Non-investment Grade | Europe    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 503 518 [2]
Non-investment Grade | France    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 150 157 [2]
Non-investment Grade | U.K./Ireland    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 83 87 [2]
Non-investment Grade | Central    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [4] 121 123 [2]
Non-investment Grade | Southern    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [5] 132 136 [2]
Non-investment Grade | Nordics    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [6] 17 15 [2]
Non-investment Grade | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 11 13 [1]
Substandard    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 372 388
Substandard | United States    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 238 251 [1]
Substandard | United States | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 88 88 [1]
Substandard | United States | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 9 9 [1]
Substandard | United States | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 83 87 [1]
Substandard | United States | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 15 16 [1]
Substandard | United States | Healthcare    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 11 9 [1]
Substandard | United States | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 32 42 [1]
Substandard | Canada    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 74 74
Substandard | Canada | Finance and other services    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 19 20
Substandard | Canada | Government and education    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 4 4
Substandard | Canada | Graphic arts    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 26 26
Substandard | Canada | Industrial    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 11 9
Substandard | Canada | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 14 15
Substandard | Europe    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 59 63 [2]
Substandard | France    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 27 29 [2]
Substandard | U.K./Ireland    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal 8 7 [2]
Substandard | Central    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [4] 8 8 [2]
Substandard | Southern    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [5] 15 17 [2]
Substandard | Nordics    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal [6] 1 2 [2]
Substandard | Other    
Financing Receivable, Recorded Investment [Line Items]    
Subtotal $ 1 $ 0 [1]
[1] As a result of an internal reorganization, XBS amounts, previously classified as Other, were reclassified to the U.S. in first quarter 2019. Prior year amounts have also been reclassified to conform to the current year presentation.
[2] Prior year amounts have been recasted to conform to the current year presentation.
[3] Switzerland, Germany, Austria, Belgium and Holland
[4] Switzerland, Germany, Austria, Belgium and Holland.
[5] Italy, Greece, Spain and Portugal.
[6] Sweden, Norway, Denmark and Finland.