XML 64 R51.htm IDEA: XBRL DOCUMENT v3.8.0.1
Restructuring Programs (Details)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2017
USD ($)
Jun. 30, 2017
USD ($)
Mar. 31, 2017
USD ($)
Sep. 30, 2016
USD ($)
Sep. 30, 2017
USD ($)
Employees
Sep. 30, 2016
USD ($)
Restructuring Cost and Reserve [Line Items]            
Restructuring, Net Current Period Charges [1] $ 35 $ 33 $ 110   $ 178  
Restructuring and Related Cost, Expected Number of Positions Eliminated (approximately) | Employees         2,100  
Three-Year Strategic Transformation Program - Professional Support Services         $ 18  
Reversals (5) (18) (2)   (25)  
Restructuring Charges 40 51 112      
Restructuring Reserve [Roll Forward]            
Balance at beginning of period 151 178 127   127  
Provision 40 51 112      
Reversals (5) (18) (2)   (25)  
Net Current Period Charges [1] 35 33 110   178  
Charges against reserve and currency (39) (60) (59) $ (37) (158) $ (81)
Balance at end of period 147 151 178   147  
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]            
Charges against reserve and currency (39) (60) (59) (37) (158) (81)
Effects of foreign currency and other non-cash items (3)     (1) (11) (2)
Restructuring Cash Payments (42)     $ (38) (169) $ (83)
Severance and Related Costs [Member]            
Restructuring Cost and Reserve [Line Items]            
Restructuring, Net Current Period Charges [1] 35 37 108      
Reversals (5) (13) (2)      
Restructuring Charges 40 50 110   200  
Restructuring Reserve [Roll Forward]            
Balance at beginning of period 148 154 104   104  
Provision 40 50 110   200  
Reversals (5) (13) (2)      
Net Current Period Charges [1] 35 37 108      
Charges against reserve and currency (36) (43) (58)      
Balance at end of period 147 148 154   147  
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]            
Charges against reserve and currency (36) (43) (58)      
Lease Cancellation and Other Costs [Member]            
Restructuring Cost and Reserve [Line Items]            
Restructuring, Net Current Period Charges [1] 0 (4) 2      
Reversals 0 (5) 0      
Restructuring Charges 0 1 2   3  
Restructuring Reserve [Roll Forward]            
Balance at beginning of period 3 24 23   23  
Provision 0 1 2   3  
Reversals 0 (5) 0      
Net Current Period Charges [1] 0 (4) 2      
Charges against reserve and currency (3) (17) (1)      
Balance at end of period 0 3 24   0  
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]            
Charges against reserve and currency (3) (17) (1)      
Asset Impairments [Member]            
Restructuring Cost and Reserve [Line Items]            
Restructuring, Net Current Period Charges [1],[2] 0 0 0      
Reversals [2] 0 0 0      
Restructuring Charges [2] 0 0 0      
Restructuring Reserve [Roll Forward]            
Balance at beginning of period [2] 0 0 0   0  
Provision [2] 0 0 0      
Reversals [2] 0 0 0      
Net Current Period Charges [1],[2] 0 0 0      
Charges against reserve and currency [2] 0 0 0      
Balance at end of period [2] 0 0 0   $ 0  
Reconciliation To Consolidated Statements Of Cash Flows [Abstract]            
Charges against reserve and currency [2] $ 0 $ 0 $ 0      
[1] Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown for restructuring and asset impairments charges
[2] Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.